Coordinates and monitors the scheduling, pricing, and technical performance of company programs.
Responsible for aiding in the negotiation of contracts and contractual changes and coordinating preparations of proposals, plans, specifications, and financial conditions of contracts. Develops new business and expands product line. Ensures adherence to master plans and schedules and develops solutions to program problems. Recommends changes to improve process efficiency and alleviate process inaccuracy and duplication.
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Program Supervisor skill and competencie below to view definitions.
Skill definition-Implementing change by transforming our organization's goals, processes, or technologies to ensure business growth and success.
Level 1 Behaviors
(General Familiarity)
Describes the change management basic principles and concepts.
Level 2 Behaviors
(Light Experience)
Assists in the implementation of change management to identify process gaps.
Level 3 Behaviors
(Moderate Experience)
Communicates procedural changes to prevent substantial delays in implementation.
Level 4 Behaviors
(Extensive Experience)
Evaluates significant change activities to prevent crises and unfavorable events.
Level 5 Behaviors
(Mastery)
Constructs a plan to provide strategic change management throughout the development lifecycle.
Skill definition-Planning, managing, and executing multiple related projects mapped to business objectives that improve organizational performance.
Level 1 Behaviors
(General Familiarity)
Cites the essential program management software and tools for Enterprise Project Management.
Level 2 Behaviors
(Light Experience)
Applies program management software solutions and technology.
Level 3 Behaviors
(Moderate Experience)
Determines program resolutions to reduce the impact on the management and direction of the program.
Level 4 Behaviors
(Extensive Experience)
Implements communication strategies to maintain management awareness of program progress and issues.
Level 5 Behaviors
(Mastery)
Builds strategic plans to improve management of the overall program and alignment of best practices.
Skill definition-Accumulating necessary information from various resources to clarify the situation or make an informed business decision.
Level 1 Behaviors
(General Familiarity)
Cites examples of methods used to collect and compile information.
Level 2 Behaviors
(Light Experience)
Applies techniques and tools to gather, organize, and archive pertinent information.
Level 3 Behaviors
(Moderate Experience)
Analyzes employees' feedback to determine necessary changes to be implemented within our business.
Level 4 Behaviors
(Extensive Experience)
Implements strategies to streamline the data collection process.
Level 5 Behaviors
(Mastery)
Creates confidentiality agreements to ensure accurate submission of information from employees.
Skill definition-Continuously maintaining and improving the quality of a product/service to meet the changing client needs and create value.
Level 1 Behaviors
(General Familiarity)
Describes the importance and impact of maintaining high-quality standards.
Level 2 Behaviors
(Light Experience)
Deals with root causes of problems wherever they exist.
Level 3 Behaviors
(Moderate Experience)
Consults on discrepancies between quality and safety objectives.
Level 4 Behaviors
(Extensive Experience)
Oversees performance evaluations to check adherence to the prescribed quality standards.
Level 5 Behaviors
(Mastery)
Establishes and implements quality improvement best practices and initiatives across the business.
There are 0 hard skills for Program Supervisor.
12 general skills for Program Supervisor, Change Management, Program Management, Project Coordination, etc.
7 soft skills for Program Supervisor, Gathering Information, Quality Focus, Earned Value Management, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Program Supervisor, he or she needs to be skilled in Gathering Information, be proficient in Quality Focus, and be proficient in Earned Value Management.
