Manages the daily operations of one or more residential properties or communities.
Oversees sales/leasing, tenant relations, maintenance, and other support activities. May be responsible for managing property budgets, collections and/or property improvement initiatives.
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Residential Property Manager I skill and competencie below to view definitions.
Skill definition-Planning, controlling, organizing, and directing different operations within a business to achieve the highest level of efficiency.
Level 1 Behaviors
(General Familiarity)
Describes the importance of operations management in optimal production and business functions.
Level 2 Behaviors
(Light Experience)
Collects data used by the management for daily and weekly key performance indicators evaluation.
Level 3 Behaviors
(Moderate Experience)
Handles the daily activities across various functions of the operations management and business.
Level 4 Behaviors
(Extensive Experience)
Collaborates with executives to establish objectives for the expansion of business relationships.
Level 5 Behaviors
(Mastery)
Champions in keeping the business with strong operational discipline in operations management.
Skill definition-Maintaining, restoring, and improving the functionality of the building to ensure a safe, functional, and comfortable environment.
Level 1 Behaviors
(General Familiarity)
Cites best practices and methods used to maintain and repair building systems.
Level 2 Behaviors
(Light Experience)
Assists in performing scheduled and unscheduled maintenance to maintain a safe working environment.
Level 3 Behaviors
(Moderate Experience)
Completes the written preventive maintenance checklists in response to repair needs on building equipment.
Level 4 Behaviors
(Extensive Experience)
Applies a preventive maintenance program for building and production equipment to minimize downtime.
Level 5 Behaviors
(Mastery)
Builds maintenance management systems to manage, automate, and streamline building maintenance operations.
Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Compiles a list of basic issues and risks for conducting our budget processes.
Level 2 Behaviors
(Light Experience)
Applies established guidelines for conducting our budgeting processes.
Level 3 Behaviors
(Moderate Experience)
Communicates budget objectives and plans to help identify financial trends and create budget forecasts.
Level 4 Behaviors
(Extensive Experience)
Anticipates organizational income and expenses to make forecasts and develop budget plans.
Level 5 Behaviors
(Mastery)
Adapts relevant industry trends on techniques in financial budgeting in our organization.
Skill definition-Applying principles, practices and guidelines to interact and build a good business relationship with customers.
Level 1 Behaviors
(General Familiarity)
Cites examples of different types of CRM solutions.
Level 2 Behaviors
(Light Experience)
Applies statistical methods to analyze and gather customer data.
Level 3 Behaviors
(Moderate Experience)
Analyzes customer data collected through multiple sources to make more informed decisions.
Level 4 Behaviors
(Extensive Experience)
Delivers a collaborative approach to provide timely and accurate processing of orders and requests.
Level 5 Behaviors
(Mastery)
Creates a holistic view of a business' customers to increase referrals from existing clients.
There are 0 hard skills for Residential Property Manager I.
9 general skills for Residential Property Manager I, Operations Management, Building Maintenance, Facilities Management, etc.
11 soft skills for Residential Property Manager I, Budgeting, Customer Relationship Management, Planning and Organizing, etc.
While the list totals 20 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Residential Property Manager I, he or she needs to be proficient in Budgeting, be proficient in Customer Relationship Management, and be proficient in Planning and Organizing.
