Develops relationships with smaller to mid-sized clients to increase revenue.
Pursues relationships with potential new accounts and identifies business opportunities to upsell services/products to current and new businesses. Drives retention and growth among customers by understanding their business needs and helping them succeed. Has detailed knowledge of products and services offered and ensures that products and services consistently meet client needs. Maintains a cadence of communicating with customers to ensure client satisfaction and promote ongoing contract renewal. Advises internal teams on product and service improvements/suggestions based on client feedback. Provides sales quotes and responds to requests for proposals. May support higher-level account managers working with larger accounts.
Job Title | Job Description | |
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1 | Electrician - Apprentice | The Electrician - Apprentice ensures all work performed meets required safety codes and is properly inspected. Inspects, repairs, installs, and maintains electrical systems, machinery, and equipment. Being an Electrician - Apprentice typically requires a high school diploma or its equivalent. Uses a variety of tools and equipment, such as power construction equipment, measuring devices, power tools, and testing equipment. In addition, Electrician - Apprentice typically reports to a supervisor or manager. Typically requires an Electrician's license from the state. Being an Electrician - Apprentice gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. Working as an Electrician - Apprentice typically requires 1-3 years of related experience or may have 0 years of experience plus an associates degree, or additional training, or certification. |
2 | Data Analysis/Statistician I | The Data Analysis/Statistician I compiles reports, charts, and tables based on established statistical methods. Analyzes and interprets data from various sources. Being a Data Analysis/Statistician I typically reports to a supervisor or manager. Requires a bachelor's degree in area of specialty. Working as a Data Analysis/Statistician I typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. |
3 | Key Account Relationship Manager | The Key Account Relationship Manager typically work with national accounts and other strategically important clients. Develops relationships with the largest and most complex clients in order to increase revenue. Being a Key Account Relationship Manager has detailed knowledge of products and services being offered and ensures that products and services consistently meet client needs. Pursues relationships with potential new accounts and seeks business expansion opportunities with current clients. In addition, Key Account Relationship Manager visits client locations periodically to ensure client satisfaction and promote ongoing contract renewal. Provides sales quotations and responds to requests for proposals. Typically requires a bachelor's degree. Typically reports to a supervisor or manager. Being a Key Account Relationship Manager works autonomously. Goals are generally communicated in "solution" or project goal terms. May provide a leadership role for the work group through knowledge in the area of specialization. Works on advanced, complex technical projects or business issues requiring state of the art technical or industry knowledge. Working as a Key Account Relationship Manager typically requires 10+ years of related experience. |
4 | Software Product Manager I | The Software Product Manager I conducts research and develops a good understanding of the customer's needs, new technologies, trends in the market, and competitors. Develops new software product concepts, designs, and/or enhancements to existing product design that reflect market and user requirements. Being a Software Product Manager I participates in all phases of the product development lifecycle, including analysis, design, testing, and integration of products as well as the introduction of products to the market. Develops requirements documents, functional specifications, and mock-ups to clearly illustrate product ideas and concepts. In addition, Software Product Manager I member of a cross-functional team that translates customer needs and technology directions into product definitions. May participate in the creation of documentation or user guides for new products. Typically requires a bachelor's degree. Typically reports to a manager or head of a unit/department. Being a Software Product Manager I work is closely managed. Works on projects/matters of limited complexity in a support role. Working as a Software Product Manager I typically requires 0-2 years of related experience. |
5 | DevOps Associate Engineer | The DevOps Associate Engineer monitor, troubleshoot, maintain, and continuously improve building, packaging, and deployment processes. Design, build and maintain a stable and efficient infrastructure to optimize service delivery across production, QA, and development environments throughout the development lifecycle. Being a DevOps Associate Engineer utilize a consistent DevOps approach to improve all phases of the process and ensure end-to-end quality across functions. Implement automated infrastructure capabilities like backups, security tools, monitoring. In addition, DevOps Associate Engineer knowledge of deployment/configuration management tools like Jenkins, Maven, Puppet, or Ansible. Utilizes version control tools like GIT, Bitbucket, SVN, or CVS. Experienced with network infrastructure, database, cloud and data center operations, and security protocols. Strong knowledge of Linux and/or Windows OS. Understands AWS and other services. Experience with programming and scripting with languages like Python, Perl, Bash, PHP, Java, SQL, or C++. Typically reports to a manager or head of a unit/department. Typically requires a bachelor's degree. Being a DevOps Associate Engineer work is closely managed. Works on projects/matters of limited complexity in a support role. Working as a DevOps Associate Engineer typically requires 0-2 years of related experience. |
Skills | Proficiency Level |
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Products And Services | Level 2 |
Self-Motivation | Level 2 |
Initiative | Level 2 |