Sample Job Description for Clerical Team Leader
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Clerical Team Leader Job Overview
Clerical Team Leader Job Description Sample
Oversees various clerical office functions, including but not limited to record keeping, document processing, data maintenance, data entry, report filing, and telecommunications support.
JOB LEVEL
M00
EDUCATION/DEGREE
High School Diploma or Technical Certificate
REPORTS TO
Manager
Salary Range
BASE 50%
$66,180
TOTAL 50%
$68,370
Job Responsibilities for Clerical Team Leader
Establishes work procedures and standards to improve efficiency and effectiveness of assigned operations. Ensures compliance with established corporate standards.
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| Job Title | Job Description | |
|---|---|---|
| 1 | Front Desk Coordinator I | The Front Desk Coordinator I completes security procedures such as issuing badges or visitor passes. Greets visitors and maintains visitor logs. Being a Front Desk Coordinator I responds to internal and external inquiries. Performs administrative activities such as booking meeting rooms, arranging transportation, receiving and sending mail and packages. In addition, Front Desk Coordinator I may provide back up for clerical projects or route phone calls. Requires a high school diploma or equivalent. Typically reports to a supervisor. Being a Front Desk Coordinator I works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. |
| 2 | Administrative Services - Clerical - Entry | The Administrative Services - Clerical - Entry gathers, compiles, and verifies information and performs data entry. Performs clerical tasks such as answering telephones, handling mail, operating office equipment and maintaining office supplies. Being an Administrative Services - Clerical - Entry typically reports to a supervisor or manager. Typically requires a high school diploma or its equivalent. Being an Administrative Services - Clerical - Entry possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. |
| 3 | Front Desk Coordinator II | The Front Desk Coordinator II completes security procedures such as issuing badges or visitor passes. Greets visitors and maintains visitor logs. Being a Front Desk Coordinator II responds to internal and external inquiries. Performs administrative activities such as booking meeting rooms, arranging transportation, receiving and sending mail and packages. In addition, Front Desk Coordinator II may provide back up for clerical projects or route phone calls. Requires a high school diploma or equivalent. Typically reports to a supervisor. Being a Front Desk Coordinator II works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Working as a Front Desk Coordinator II typically requires 1-3 years of related experience, or may need 0 years of experience with additional specialized training and/or certification. |
| 4 | Administrative Services - Clerical - Intermediate | The Administrative Services - Clerical - Intermediate gathers, compiles, and verifies information and performs data entry. Performs clerical tasks such as answering telephones, handling mail, operating office equipment and maintaining office supplies. Being an Administrative Services - Clerical - Intermediate typically reports to a supervisor or manager. Typically requires a high school diploma or its equivalent. Being an Administrative Services - Clerical - Intermediate gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. Working as an Administrative Services - Clerical - Intermediate typically requires 1-3 years of related experience or may have 0 years of experience plus an associates degree, or additional training, or certification. |
| 5 | Sales Team Supervisor | The Sales Team Supervisor recommends changes to current sales techniques or procedures based on team performance and new selling techniques. Supervises and coordinates the daily activities of sales representatives engaged in promoting and selling a product by phone or mail. Being a Sales Team Supervisor typically reports to a manager. May require a bachelor's degree in business. The Sales Team Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. Working as a Sales Team Supervisor typically requires 3-5 years experience in the related area as an individual contributor. |
Clerical Team Leader Skills & Proficiency Level
| Skills | Proficiency Level |
|---|---|
| Knowledge of Organization | Level 3 |
| Planning and Organizing | Level 3 |
| Coordination | Level 3 |