Sample Job Description for Client Desktop Tool Optimization Manager
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Client Desktop Tool Optimization Manager Job Overview
Client Desktop Tool Optimization Manager Job Description Sample
Improves desktop hardware and software processes and supports critical business strategies by managing the development, installation, vendor selection, maintenance and repair of desktop equipment.
JOB LEVEL
M03
EDUCATION/DEGREE
Bachelor's Degree
REPORTS TO
Head of a Unit/Department
Salary Range
BASE 50%
$131,940
TOTAL 50%
$139,660
Job Responsibilities for Client Desktop Tool Optimization Manager
Leads multiple projects and oversees technical staff to ensure that client specifications are met.
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| 1 | Account Representative | The Account Representative pursues relationships with potential new accounts and seeks business expansion opportunities with current clients. Develops relationships with smaller to mid-sized clients in order to increase revenue. Being an Account Representative may support higher-level account managers working with larger accounts. Has detailed knowledge of products and services being offered and ensures that products and services consistently meet client needs. In addition, Account Representative may visit client locations periodically to ensure client satisfaction and promote ongoing contract renewal. Provides sales quotations and responds to requests for proposals. Typically requires a bachelor's degree. Typically reports to a supervisor or manager. Being an Account Representative work is closely managed. Works on projects/matters of limited complexity in a support role. Working as an Account Representative typically requires 0-2 years of related experience. |
| 2 | Key Account Relationship Manager | The Key Account Relationship Manager typically work with national accounts and other strategically important clients. Develops relationships with the largest and most complex clients in order to increase revenue. Being a Key Account Relationship Manager has detailed knowledge of products and services being offered and ensures that products and services consistently meet client needs. Pursues relationships with potential new accounts and seeks business expansion opportunities with current clients. In addition, Key Account Relationship Manager visits client locations periodically to ensure client satisfaction and promote ongoing contract renewal. Provides sales quotations and responds to requests for proposals. Typically requires a bachelor's degree. Typically reports to a supervisor or manager. Being a Key Account Relationship Manager works autonomously. Goals are generally communicated in "solution" or project goal terms. May provide a leadership role for the work group through knowledge in the area of specialization. Works on advanced, complex technical projects or business issues requiring state of the art technical or industry knowledge. Working as a Key Account Relationship Manager typically requires 10+ years of related experience. |
| 3 | Software Product Manager I | The Software Product Manager I conducts research and develops a good understanding of the customer's needs, new technologies, trends in the market, and competitors. Develops new software product concepts, designs, and/or enhancements to existing product design that reflect market and user requirements. Being a Software Product Manager I participates in all phases of the product development lifecycle, including analysis, design, testing, and integration of products as well as the introduction of products to the market. Develops requirements documents, functional specifications, and mock-ups to clearly illustrate product ideas and concepts. In addition, Software Product Manager I member of a cross-functional team that translates customer needs and technology directions into product definitions. May participate in the creation of documentation or user guides for new products. Typically requires a bachelor's degree. Typically reports to a manager or head of a unit/department. Being a Software Product Manager I work is closely managed. Works on projects/matters of limited complexity in a support role. Working as a Software Product Manager I typically requires 0-2 years of related experience. |
| 4 | Software Product Manager V | The Software Product Manager V conducts research and develops a good understanding of the customer's needs, new technologies, trends in the market, and competitors. Develops new software product concepts, designs, and/or enhancements to existing product design that reflect market and user requirements. Being a Software Product Manager V develops business plan for products and participates in all phases of the product development lifecycle, including analysis, design, testing, and integration of products as well as the introduction of products to the market. Develops requirements documents, functional specifications, and mock-ups to clearly illustrate product ideas and concepts. In addition, Software Product Manager V works on cross-functional team to translate customer needs and technology directions into product definitions. Typically requires a bachelor's degree. Typically reports to a manager or head of a unit/department. Being a Software Product Manager V works autonomously. Goals are generally communicated in "solution" or project goal terms. May provide a leadership role for the work group through knowledge in the area of specialization. Works on advanced, complex technical projects or business issues requiring state of the art technical or industry knowledge. Working as a Software Product Manager V typically requires 10+ years of related experience. |
| 5 | Account Representative, Sr. | The Account Representative, Sr. pursues relationships with potential new accounts and seeks business expansion opportunities with current clients. Develops relationships with mid-sized clients in order to increase revenue. Being an Account Representative, Sr. may visit client locations periodically to ensure client satisfaction and promote ongoing contract renewal. Has detailed knowledge of products and services being offered and ensures that products and services consistently meet client needs. In addition, Account Representative, Sr. provides sales quotations and responds to requests for proposals. Typically requires a bachelor's degree. Typically reports to a supervisor or manager. Being an Account Representative, Sr. occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Working as an Account Representative, Sr. typically requires 2-4 years of related experience. |
Client Desktop Tool Optimization Manager Skills & Proficiency Level
| Skills | Proficiency Level |
|---|---|
| Budgeting | Level 3 |
| Service Excellence | Level 3 |
| Planning and Organizing | Level 4 |