Develops relationships with the largest and most complex clients to increase revenue.
Typically works with national accounts and other strategically important clients. Pursues relationships with potential new accounts and identifies business opportunities to upsell services/products to current and new businesses. Drives retention and growth among the most valuable customers by understanding their business needs and helping them succeed. Has detailed knowledge of products and services offered and ensures that products and services consistently meet client needs. Maintains a cadence of communicating with customers to ensure client satisfaction and promote ongoing contract renewal. Advises internal teams on product and service improvements/suggestions based on client feedback. Provides sales quotes and responds to requests for proposals.
| Job Title | Job Description | |
|---|---|---|
| 1 | Lawyer V | The Lawyer V provides advanced and independent legal advice to an organization, prepares resolutions, reports, guidelines and participates in major legal actions. Examines contracts involving leases, licenses, purchases, sales, insurance, etc. and reviews various agreements, documents. Being a Lawyer V requires a Juris Doctor degree from an accredited law school and may require admittance to a state bar. Works closely with other departments to foresee and protect company against legal risks. In addition, Lawyer V typically reports to a manager or head of a unit/department. Being a Lawyer V works autonomously. Goals are generally communicated in "solution" or project goal terms. May provide a leadership role for the work group through knowledge in the area of specialization. Works on advanced, complex technical projects or business issues requiring state of the art technical or industry knowledge. Working as a Lawyer V typically requires 10+ years of related experience. |
| 2 | User Experience Digital Designer V | The User Experience Digital Designer V gathers requirements from users and stakeholders, defines information architecture, creates sample user personas, and documents user workflow. Applies user-centered design principles to improve the workflow, expand the functionality, and enhance the visual appeal of websites and mobile apps. Being a User Experience Digital Designer V applies the results from user research and usability testing to create new features and improve current features. Designs wireframes, mockups, and prototypes. In addition, User Experience Digital Designer V requires knowledge of visual design and wireframing/prototyping tools. May perform user research, usability testing, or facilitate focus groups. May require familiarity with various graphic design software packages. Requires a bachelor's degree. Typically reports to a supervisor or manager. Being a User Experience Digital Designer V works autonomously. Goals are generally communicated in "solution" or project goal terms. May provide a leadership role for the work group through knowledge in the area of specialization. Works on advanced, complex technical projects or business issues requiring state of the art technical or industry knowledge. Working as a User Experience Digital Designer V typically requires 10+ years of related experience. |
| 3 | CAD Designer V | The CAD Designer V utilizes computer aided drafting software and other techniques, standards, and tools to prepare technical drawings. Provides computer aided design (CAD) drafting, prepares drawings and schematics derived from a variety of specifications, layouts, blueprints, and sketches. Being a CAD Designer V transforms initial rough product designs into working documents using CAD software. Coordinates and consults with engineers or designers to complete projects. In addition, CAD Designer V reviews engineering drawings and designs to ensure adherence to established specifications and standards. Collaborates with design originators to resolve discrepancies between original drawings and final CAD designs. Typically requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Being a CAD Designer V works autonomously. Goals are generally communicated in "solution" or project goal terms. May provide a leadership role for the work group through knowledge in the area of specialization. Works on advanced, complex technical projects or business issues requiring state of the art technical or industry knowledge. Working as a CAD Designer V typically requires 10+ years of related experience. |
| 4 | Fleet Manager - Trucking & Transportation | The Fleet Manager - Trucking & Transportation oversees DOT compliance and reporting as it relates to the fleet. Manages the operation and maintenance of the organization's motor vehicles. Being a Fleet Manager - Trucking & Transportation manages fleet department budgets. Develops and implements vehicle and equipment preventive maintenance programs. In addition, Fleet Manager - Trucking & Transportation develops and maintains outside vendor and service provider relationships. May require an associate's degree. Typically reports to a head of a unit/department. The Fleet Manager - Trucking & Transportation typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. Working as a Fleet Manager - Trucking & Transportation typically requires 3+ years of managerial experience. |
| 5 | Big Data Analyst V | The Big Data Analyst V performs data mining, cleaning, and aggregation processes to prepare data, implement data models, conduct analysis, and develop databases. Collects, analyzes, and interprets large data sets to identify trends, patterns, and provide key business insights. Being a Big Data Analyst V maintains continuous collaboration with teams to understand the underlying purpose, focus, and objective of each data analysis project to ensure alignment and support. Develops insights and reports from multiple structured and unstructured data sources using programming, statistical, and analytical techniques and tools. In addition, Big Data Analyst V designs, develops, and implements the most valuable data-driven solutions for the organization. Typically requires a master's degree in computer science, mathematics, engineering. Typically reports to a manager. Being a Big Data Analyst V works autonomously. Goals are generally communicated in "solution" or project goal terms. May provide a leadership role for the work group through knowledge in the area of specialization. Works on advanced, complex technical projects or business issues requiring state of the art technical or industry knowledge. Working as a Big Data Analyst V typically requires 10+ years of related experience. |
| Skills | Proficiency Level |
|---|---|
| Products And Services | Level 4 |
| Performance Management | Level 5 |
| Motivating Others | Level 5 |