Investigates, reports, and responds to detected cyber incidents.
Maintains system cybersecurity monitoring operations, and performs cyber incident triage to determine scope, urgency, and potential impact of the incident. Identifies the specific vulnerability and makes recommendations for remediation. Proactively searches for threats using a variety of Computer Network Defense (CND) tools, including intrusion detection system alerts, firewall and network traffic logs, and host system logs. Documents all activities that occurred during the incident using established methodologies and procedures. Conducts a root cause analysis for each incident to define follow-up action items and to make recommendations to stakeholders. Develops and maintains thorough, up-to-date knowledge of cybersecurity threats and incident response best practices.
Job Title | Job Description | |
---|---|---|
1 | Dispatch Operations Specialist II | The Dispatch Operations Specialist II maintains contact with drivers to communicate updates, delays, or special instructions and relay delivery status to customers. Coordinates drivers and vehicles to convey freight or passengers to assigned destinations in a timely and efficient manner. Being a Dispatch Operations Specialist II ensures drivers are compliant with all DOT, state, local, and company regulations. Records driver assignments, delivery time, and other transportation data in a computer database to track metrics. In addition, Dispatch Operations Specialist II requires a high school diploma or equivalent. Typically reports to a supervisor. Being a Dispatch Operations Specialist II works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Working as a Dispatch Operations Specialist II typically requires 1-3 years of related experience, or may need 0 years of experience with additional specialized training and/or certification. |
2 | Bid/Quote Senior Administrator | The Bid/Quote Senior Administrator collaborates with members of the sales, marketing, finance, legal, or product teams to ensure content is complete, accurate, and timely. Develops proposals, bids, quotations, or other documents describing organizational products and services in response to requests from prospective clients. Being a Bid/Quote Senior Administrator requires a bachelor's degree, and familiarity with the organization's offerings. May be responsible for developing responses to the most complex or high-value inquiries. In addition, Bid/Quote Senior Administrator typically reports to a manager or head of a unit/department. Working as a Bid/Quote Senior Administrator typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. |
3 | Ethics and Compliance Analyst II | The Ethics and Compliance Analyst II assists with the delivery and maintenance of programs to assess and manage legal and regulatory compliance risks and establish high ethical standards of conduct for the organization. Supports and coordinates the activities of the organization's global ethics and compliance function. Being an Ethics and Compliance Analyst II supports or delivers employee training programs that raise awareness about ethics-related topics such as Anti-Bribery, Anti-Corruption, Antitrust, Conflicts of Interest, and others. Prepares materials that communicate the organization's ethical standards, policies, and regulations. In addition, Ethics and Compliance Analyst II generates reports of compliance monitoring statistics, investigations, outcomes, and remediations of any non-compliant actions. May administer reporting systems or helplines for employees, customers, contractors, and other stakeholders to disclose violations of the organization's ethical standards, violations of law, or policies without fear of retaliation. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Being an Ethics and Compliance Analyst II occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Working as an Ethics and Compliance Analyst II typically requires 2-4 years of related experience. |
4 | Collaboration Systems Specialist | The Collaboration Systems Specialist defines business requirements and selects collaborative software to meet these requirements. Oversees the development and deployment of the organization's groupware initiative. Being a Collaboration Systems Specialist typically oversees internet access, document sharing, email or other messaging systems. Implements hardware or software, troubleshoots, and may train end-users. In addition, Collaboration Systems Specialist coordinates with end-users to define needs or areas for improvement. Ensures that all updates or upgrades are appropriately integrated into existing networks. Provides technical support, troubleshooting and training on groupware systems and makes suggestions regarding future groupware needs. May require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. Working as a Collaboration Systems Specialist typically requires 7+ years of related experience. A specialist on complex technical and business matters. Work is highly independent. May assume a team lead role for the work group. |
5 | Trainer II | The Trainer II monitors the effectiveness of training on employees using individual or group performance results. Delivers company training programs and workshops to employees and managers. Being a Trainer II contributes to new training program design and existing program enhancements. Collects feedback on sessions from attendees to use for future improvements to content and presentation. In addition, Trainer II develops and creates lesson plans and training aids. May specialize in a particular subject, training program, or function of the company. Training programs may typically include topics such as supervisory/management training, work skills training, team building, and communications. Requires a bachelor's degree. Typically reports to a manager. Being a Trainer II gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as a Trainer II typically requires 2 to 4 years of related experience. |
Skills | Proficiency Level |
---|---|
Standard Operating Procedures (SOP) | Level 2 |
Analytical Thinking | Level 2 |
Attention to Detail | Level 3 |