Administers an organization's employee benefits programs to ensure enrollment, compliance, and employee support.
Processes benefit enrollments, changes, and terminations, and verifies the accuracy of records across HRIS and carrier systems. Serves as the primary point of contact for employee inquiries regarding eligibility, coverage, claims, and plan provisions. Ensures compliance with applicable regulations and supports required reporting and audits. Reconciles benefit invoices and resolves discrepancies with insurance carriers and third-party vendors. Coordinates annual open enrollment activities, communicates plan changes to employees, and assists with the evaluation of plan offerings.
| Job Title | Job Description | |
|---|---|---|
| 1 | Global Employee Benefits Executive | The Global Employee Benefits Executive develops and administers all benefits programs designed to attract and retain employees within budgetary constraints. Plans and directs activities related to employee benefit policies, objectives, and initiatives. Being a Global Employee Benefits Executive ensures compliance with governmental regulations and requirements. Monitors trends and provides recommendations for benefit plan improvements. In addition, Global Employee Benefits Executive requires a bachelor's degree. Typically reports to top management. The Global Employee Benefits Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. Working as a Global Employee Benefits Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. |
| 2 | Manager Employee Health and Welfare Benefits | The Manager Employee Health and Welfare Benefits ensures programs meet employee needs, comply with legal requirements, and are cost effective. Develops, implements, administers, and maintains benefits programs, policies, and procedures. Being a Manager Employee Health and Welfare Benefits evaluates existing benefits programs against peer organizations to determine competitiveness, trends and developments. Develops benefits communications and counsels employees on benefits related issues. In addition, Manager Employee Health and Welfare Benefits requires a bachelor's degree. Typically reports to a Director. The Manager Employee Health and Welfare Benefits manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as a Manager Employee Health and Welfare Benefits typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. |
| 3 | Employee Benefits Processing and Documentation Clerk II | The Employee Benefits Processing and Documentation Clerk II enters and updates employee benefit data, enrollments, and changes in HRIS and recordkeeping systems. Performs clerical and administrative tasks that support the day-to-day operation of an organization's employee benefits programs. Being an Employee Benefits Processing and Documentation Clerk II maintains and organizes benefits files, records, and correspondence to ensure they remain current and accessible. Processes routine benefits paperwork, including enrollment forms, status changes, and documentation requests. In addition, Employee Benefits Processing and Documentation Clerk II assists with the preparation of reports, invoice processing, and open enrollment support as directed. Requires a high school diploma. Typically reports to a supervisor. Being an Employee Benefits Processing and Documentation Clerk II works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Working as an Employee Benefits Processing and Documentation Clerk II typically requires 1-3 years of related experience. |
| 4 | Director Employee Health and Welfare Benefits | The Director Employee Health and Welfare Benefits leads the development of new initiatives to establish competitive and cost-effectuve benefits programs. Plans and directs the overall design, implementation, communication, and administration of the organization's health and welfare benefits programs. Being a Director Employee Health and Welfare Benefits evaluates current programs to ensure compliance with governmental regulations and competitiveness with other organizations. Ensures that programs adhere to current regulations and support the organization's strategic objectives. In addition, Director Employee Health and Welfare Benefits requires a bachelor's degree. May Require a Certified Employee Benefits Specialist (CEBS) certification. Typically reports to top management. The Director Employee Health and Welfare Benefits manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Working as a Director Employee Health and Welfare Benefits typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. |
| 5 | Employee Benefits Processing and Documentation Clerk III | The Employee Benefits Processing and Documentation Clerk III enters and updates employee benefit data, enrollments, and changes in HRIS and recordkeeping systems. Performs clerical and administrative tasks that support the day-to-day operation of an organization's employee benefits programs. Being an Employee Benefits Processing and Documentation Clerk III maintains and organizes benefits files, records, and correspondence to ensure they remain current and accessible. Processes routine benefits paperwork, including enrollment forms, status changes, and documentation requests. In addition, Employee Benefits Processing and Documentation Clerk III assists with the preparation of reports, invoice processing, and open enrollment support as directed. Requires a high school diploma. Typically reports to a supervisor. Being an Employee Benefits Processing and Documentation Clerk III works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. Working as an Employee Benefits Processing and Documentation Clerk III typically requires 3-5 years of related experience. |
| Skills | Proficiency Level |
|---|---|
| Office Support Tools | Level 2 |
| Coordination | Level 3 |
| Attention to Detail | Level 3 |