Sample Job Description for General Systems Support Assistant
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General Systems Support Assistant Job Overview
General Systems Support Assistant Job Description Sample
Assists in the installation, maintenance, and general support of systems.
JOB LEVEL
A02
EDUCATION/DEGREE
Associate's Degree
REPORTS TO
Supervisor or Manager
Salary Range
BASE 50%
$63,600
TOTAL 50%
$64,600
Job Responsibilities for General Systems Support Assistant
Assists users with questions or problems. May help perform system backups and recovery and install new software.
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View Job Description Templates of Similar Jobs
| Job Title | Job Description | |
|---|---|---|
| 1 | Entry LAN Support | The Entry LAN Support recommends and schedules repairs. Supports, monitors, tests, and troubleshoots hardware and software problems pertaining to LAN. Being an Entry LAN Support installs and configures workstations. Provides end users support for all LAN- based applications. In addition, Entry LAN Support may require an associate's degree in a related area. Typically reports to a project leader or manager. Working as an Entry LAN Support typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. |
| 2 | Intermediate LAN Support | The Intermediate LAN Support recommends and schedules repairs. Supports, monitors, tests, and troubleshoots hardware and software problems pertaining to LAN. Being an Intermediate LAN Support installs and configures workstations. Provides end users support for all LAN- based applications. In addition, Intermediate LAN Support may require an associate's degree in a related area. Typically reports to a project leader or manager. Working as an Intermediate LAN Support typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. |
| 3 | LAN Application User Support III | The LAN Application User Support III recommends and schedules repairs. Supports, monitors, tests, and troubleshoots hardware and software problems pertaining to LAN. Being a LAN Application User Support III installs and configures workstations. Provides end users support for all LAN- based applications. In addition, LAN Application User Support III may require an associate's degree in a related area. Typically reports to a project leader or manager. Working as a LAN Application User Support III typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. |
| 4 | Entry Sales Assistant | The Entry Sales Assistant provides customer service regarding products and services. Creates reports for the sales force regarding market conditions, sales results, and team earnings. Being an Entry Sales Assistant may require an associate's degree or its equivalent. Performs administrative duties for the sales team. In addition, Entry Sales Assistant typically reports to a supervisor or manager. Being an Entry Sales Assistant may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. |
| 5 | Enterprise Systems Engineer I | The Enterprise Systems Engineer I implements, modifies and designs information system. Plans and builds an organization's systems infrastructure. Being an Enterprise Systems Engineer I typically requires a bachelor's degree. Monitors the performance of systems. In addition, Enterprise Systems Engineer I typically reports to a manager. Being an Enterprise Systems Engineer I works on projects/matters of limited complexity in a support role. Work is closely managed. Working as an Enterprise Systems Engineer I typically requires 0-2 years of related experience. |
General Systems Support Assistant Skills & Proficiency Level
| Skills | Proficiency Level |
|---|---|
| Standard Operating Procedures (SOP) | Level 2 |
| Attention to Detail | Level 3 |
| Time Management | Level 2 |
