Sample Job Description for Grievance and Appeals Resolution Specialist
Job Description Management
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Grievance and Appeals Resolution Specialist Job Overview
Grievance and Appeals Resolution Specialist Job Description Sample
Logs, tracks, and processes appeals and grievances.
JOB LEVEL
A02
EDUCATION/DEGREE
Associate's Degree
REPORTS TO
Supervisor
Salary Range
BASE 50%
$52,440
TOTAL 50%
$53,570
Job Responsibilities for Grievance and Appeals Resolution Specialist
Sets up and maintains case files for each grievance and collects the information required by organizational policies and applicable regulations. Conducts research and coordination needed to evaluate, process, respond to, and refer or close appeals.
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Grievance and Appeals Resolution Specialist Skills & Proficiency Level
| Skills | Proficiency Level |
|---|---|
| Standard Operating Procedures (SOP) | Level 2 |
| Attention to Detail | Level 2 |
| Time Management | Level 2 |
