Supervises the administration of documentation processes required to import and export merchandise and materials in compliance with federal, state, local, or country-specific regulations.
Reviews all required documentation and supporting calculations of duties, tariffs, price conversions, weight, and volume of products. Verifies all payment transactions are completed according to requirements. Ensures that all documentation is up to date and recorded in tracking systems. Resolves issues and expedites solutions with clients, customs officials, and shippers.
Job Title | Job Description | |
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1 | Sales Team Supervisor | The Sales Team Supervisor recommends changes to current sales techniques or procedures based on team performance and new selling techniques. Supervises and coordinates the daily activities of sales representatives engaged in promoting and selling a product by phone or mail. Being a Sales Team Supervisor typically reports to a manager. May require a bachelor's degree in business. The Sales Team Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. Working as a Sales Team Supervisor typically requires 3-5 years experience in the related area as an individual contributor. |
2 | Office Operations Supervisor | The Office Operations Supervisor implements procedures and policies for all administrative activities. Oversees and manages the daily activities of office staff to ensure efficient operations, service delivery and expense control. Being an Office Operations Supervisor oversees the selection of vendors and the purchase of office equipment and supplies. Typically manages record-keeping, document preparation, mail distribution, reception, bill or invoice processing, maintenance services, technical support, project coordination/scheduling, and other related internal operations. In addition, Office Operations Supervisor coordinates resources to troubleshoot, determine the best solutions, and solve problems. Tracks and analyzes operational costs and monitors budget. Recruits, trains, and coaches office staff to achieve optimal performance. May require a bachelor's degree. Typically reports to a manager. The Office Operations Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Working as an Office Operations Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. |
3 | Program Contracts Supervisor | The Program Contracts Supervisor is responsible for aiding in the negotiation of contracts and contractual changes and coordinating preparations of proposals, plans, specifications, and financial conditions of contracts. Coordinates and monitors the scheduling, pricing, and technical performance of company programs. Being a Program Contracts Supervisor ensures adherence to master plans and schedules and develops solutions to program problems. Develops new business and expands product line. In addition, Program Contracts Supervisor recommends changes to improve process efficiency and alleviate process inaccuracy and duplication. Requires a bachelor's degree. Typically reports to a manager. Being a Program Contracts Supervisor contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. Working as a Program Contracts Supervisor typically requires 4 to 7 years of related experience. |
4 | Warehouse Operations Supervisor | The Warehouse Operations Supervisor oversees inventory levels, monitors the safety of goods, and ensures the efficient usage of warehouse space. Supervises the overall warehouse operations and daily activities of staff. Being a Warehouse Operations Supervisor may require an associate's degree or its equivalent. Operates an applicable system to update inventory status and respond to stakeholder's inquiries. In addition, Warehouse Operations Supervisor typically reports to a manager. The Warehouse Operations Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. Working as a Warehouse Operations Supervisor typically requires 3 years experience in the related area as an individual contributor. |
5 | Logistics Operations Supervisor | The Logistics Operations Supervisor supports the overall strategy, metrics, and processes to deploy an optimized logistic network and operations. Supervises an organization's logistics operations to control, deliver, and distribute products and materials to the destination. Being a Logistics Operations Supervisor monitors teams and vendors' adherence to service level targets. Oversees daily operations for inventory, distribution, transportation, or other processes that support the achievement of organizational goals and KPI's for product delivery and customer satisfaction. In addition, Logistics Operations Supervisor troubleshoots and resolves issues. Ensures compliance with all regulations governing transportation of goods. Utilizes systems to input and obtain workflow status and information and to identify problems in operations. May require a bachelor's degree. Typically reports to a head of a unit/department. The Logistics Operations Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Working as a Logistics Operations Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. |
Skills | Proficiency Level |
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Standard Operating Procedures (SOP) | Level 3 |
Planning and Organizing | Level 2 |
Coordination | Level 2 |