Sample Job Description for Inbound/Outbound Sales Agent I

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Inbound/Outbound Sales Agent I Job Overview

Inbound/Outbound Sales Agent I Job Description Sample

Makes and receives calls primarily focused on selling and promoting products or services.

JOB LEVEL
A01
EDUCATION/DEGREE
High School Diploma or Technical Certificate
REPORTS TO
Supervisor
Salary Range
BASE 50%
$39,690
TOTAL 50%
$41,890
Job Responsibilities for Inbound/Outbound Sales Agent I

Responds to customer inquiries using standard scripts, dialogues, or talking points. Processes routine requests for information or services and transfers complex requests to support teams. Obtains new orders and closes pending sales for products or services. Identifies opportunities to upsell additional products and tracks prospect interactions in the system.

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Inbound/Outbound Sales Agent I Skills & Proficiency Level

Skills Proficiency Level
Products And Services Level 2
Self-Motivation Level 2
Effective Communication Level 2