Sample Job Description for Returns Department Team Supervisor
Job Description Management
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Returns Department Team Supervisor Job Overview
Returns Department Team Supervisor Job Description Sample
Supervises the receipt of goods for return and coordinates return of goods to vendors.
JOB LEVEL
M00
EDUCATION/DEGREE
Associate's Degree
REPORTS TO
Manager
Salary Range
BASE 50%
$59,830
TOTAL 50%
$63,190
Job Responsibilities for Returns Department Team Supervisor
Handles defective, discontinued or recalled goods and destroys returned goods as appropriate. Ensures the returns process follows appropriate procedures and maintains documents as necessary.
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View Job Description Templates of Similar Jobs
| Job Title | Job Description | |
|---|---|---|
| 1 | Manager of Product Returns and Repairs | The Manager of Product Returns and Repairs communicates the returns process with vendors, customers, and employees and manages employees involved in the returns process. Responsible for the entire returns process. Being a Manager of Product Returns and Repairs typically reports to a head of a unit/department. May require an associate's degree in area of specialty. The Manager of Product Returns and Repairs supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. Working as a Manager of Product Returns and Repairs typically requires 3-5 years experience in the related area as an individual contributor. |
| 2 | Product Return/Remediation Specialist I | The Product Return/Remediation Specialist I schedules, submits and initiates supplier returns in accordance with standard procedures. Processes all repairs and returns in a timely manner. Being a Product Return/Remediation Specialist I may require an associate's degree. Records related data and supplier policies during future reporting process. In addition, Product Return/Remediation Specialist I typically reports to a supervisor. Being a Product Return/Remediation Specialist I possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. |
| 3 | Human Resource Information System Supervisor | The Human Resource Information System Supervisor reviews data input and output reporting for accuracy. Supervises the HRIS (Human Resources Information Systems) platform and maintenance of data. Being a Human Resource Information System Supervisor typically requires a bachelor's degree or equivalent. Monitors and improves data collection and reporting procedures for efficiency. In addition, Human Resource Information System Supervisor typically reports to a manager or head of a unit/department. The Human Resource Information System Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Working as a Human Resource Information System Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. |
| 4 | Product Return/Remediation Specialist II | The Product Return/Remediation Specialist II schedules, submits and initiates supplier returns in accordance with standard procedures. Processes all repairs and returns in a timely manner. Being a Product Return/Remediation Specialist II may require an associate's degree. Records related data and supplier policies during future reporting process. In addition, Product Return/Remediation Specialist II typically reports to a supervisor or manager. Being a Product Return/Remediation Specialist II gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. Working as a Product Return/Remediation Specialist II typically requires 1-3 years of related experience. |
| 5 | Sales Team Supervisor | The Sales Team Supervisor recommends changes to current sales techniques or procedures based on team performance and new selling techniques. Supervises and coordinates the daily activities of sales representatives engaged in promoting and selling a product by phone or mail. Being a Sales Team Supervisor typically reports to a manager. May require a bachelor's degree in business. The Sales Team Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. Working as a Sales Team Supervisor typically requires 3-5 years experience in the related area as an individual contributor. |
Returns Department Team Supervisor Skills & Proficiency Level
| Skills | Proficiency Level |
|---|---|
| Key Performance Indicators (KPI) | Level 3 |
| Planning and Organizing | Level 3 |
| Conflict Resolution | Level 3 |
