Manages the analysis of workforce metrics in order to optimize human resource capacity planning and maximize labor utilization rates.
Oversees quantitative analysis and the creation of predictive models used for enhancing forecasting accuracy and improving workforce decision making. Guides efforts to automate data collection and analysis, create visualizations, and develop new analytic tools.
Job Title | Job Description | |
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1 | HR Metrics Analyst I | The HR Metrics Analyst I applies analytics models and projections on organizational staffing to enhance forecasting accuracy and improve workforce decision making. Analyzes and evaluates workforce metrics to improve human resources capacity planning and maximize labor utilization rates. Being a HR Metrics Analyst I typically reports to a manager. Typically requires a bachelor's degree or its equivalent. Being a HR Metrics Analyst I gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as a HR Metrics Analyst I typically requires 2 to 4 years of related experience. |
2 | HR Metrics Analyst II | The HR Metrics Analyst II applies analytics models and projections on organizational staffing to enhance forecasting accuracy and improve workforce decision making. Analyzes and evaluates workforce metrics to improve human resources capacity planning and maximize labor utilization rates. Being a HR Metrics Analyst II typically reports to a manager. Typically requires a bachelor's degree or its equivalent. Being a HR Metrics Analyst II contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. Working as a HR Metrics Analyst II typically requires 4 to 7 years of related experience. |
3 | Big Data Analytics Manager | The Big Data Analytics Manager oversees the interpretation of results from multiple sources using a variety of techniques, ranging from simple data aggregation via statistical analysis to complex data mining. Manages the daily activities of the team responsible for identifying business trends and problems through big data analysis. Being a Big Data Analytics Manager may require extensive knowledge of big data tools like Hadoop, Hbase, Hive, Zookeeper, etc. Requires a bachelor's degree in related area. Manages the design and implementation of big data solutions for the organization. In addition, Big Data Analytics Manager typically reports to senior management. The Big Data Analytics Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Working as a Big Data Analytics Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. |
4 | Sales Program Senior Manager | The Sales Program Senior Manager implements processes, tools, and structures to support the sales organization's operations. Manages the sales teams and supporting operations required to implement the organizational sales strategy, drive revenue growth, and accomplish financial objectives. Being a Sales Program Senior Manager monitors the industry, business environment, competitors, and customers to develop action plans for expanding and retaining the customer base. Conducts long-term and short-term goal setting for teams and individuals and uses data to measure and monitor sales processes, identify issues, and enhance performance. In addition, Sales Program Senior Manager uses customer feedback and insights to collaborate with internal stakeholders to identify and suggest new products. Builds and develops effective sales and support teams with recruiting, mentoring, and training. Participates in meetings, presentations, and demos to support or close strategic or high-value sales. Typically requires a bachelor's degree. Typically reports to a director. The Sales Program Senior Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Working as a Sales Program Senior Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. |
5 | HR Metrics Analyst III | The HR Metrics Analyst III applies analytics models and projections on organizational staffing to enhance forecasting accuracy and improve workforce decision making. Analyzes and evaluates workforce metrics to improve human resources capacity planning and maximize labor utilization rates. Being a HR Metrics Analyst III typically reports to a manager. Typically requires a bachelor's degree or its equivalent. HR Metrics Analyst III is a specialist on complex technical and business matters. Work is highly independent. May provide a leadership role for the work group through knowledge in the area of specialization. Working as a HR Metrics Analyst III typically requires 7+ years of related experience. |
Skills | Proficiency Level |
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Business Acumen | Level 4 |
Key Performance Indicators (KPI) | Level 5 |
Business Process Improvement | Level 5 |