Also referred to as: Account Representative, Client Success Representative, Customer Onboarding Associate, Customer Success Manager, Customer Success Partner, Customer Success Representative
Requirements and Responsibilities

Account Manager I develops relationships with smaller to mid-sized clients in order to increase revenue. Pursues relationships with potential new accounts and seeks business expansion opportunities with current clients. Being an Account Manager I has detailed knowledge of products and services being offered and ensures that products and services consistently meet client needs. May support higher-level account managers working with larger accounts. Additionally, Account Manager I may visit client locations periodically to ensure client satisfaction and promote ongoing contract renewal. Provides sales quotations and responds to requests for proposals. Typically requires a bachelor's degree. Typically reports to a supervisor or manager. The Account Manager I work is closely managed. Works on projects/matters of limited complexity in a support role. To be an Account Manager I typically requires 0-2 years of related experience.

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