Branch Manager

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Branch Manager manages a retail banking branch office. Oversees and monitors daily branch opening, closing, customer service, transaction processing, and reconciliation tasks and activities. Being a Branch Manager is accountable for financial, operational, and customer satisfaction goals for the branch. Develops and grows customer relationships, promotes products, and services, and resolves escalated customer issues. Additionally, Branch Manager ensures compliance with bank policies as well as federal and state laws and regulations. Requires a bachelor's degree. Typically reports to a director. The Branch Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Branch Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes.