Also referred to as: Computer Operations/Production Manager, Information Systems Operations Manager, IT Support Operations Manager
Requirements and Responsibilities

Computer Operations Manager plans, directs, and manages the daily operations of a computer operations department. Establishes department policies and procedures. Being a Computer Operations Manager is responsible for operation of mainframe and peripheral information system equipment and for developing schedules for equipment usage. May require an associate degree in a related area. Additionally, Computer Operations Manager typically reports to head of a unit/department. The Computer Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Computer Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required.

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