Computer Operations Shift Supervisor supervises and monitors the computer operations of one or more shifts. Leads the operating and monitoring of computer equipment and delegates workflow as necessary. Being a Computer Operations Shift Supervisor uses established procedures to perform routine tasks to maintain computer equipment and its peripherals. Observes peripheral equipment and error messages displayed on the monitor of the terminal to identify faulty output or machine stoppage. Additionally, Computer Operations Shift Supervisor may require an associate degree in a related area. Typically reports to a manager. The Computer Operations Shift Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Computer Operations Shift Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision.
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