CRM Administrator IV

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CRM Administrator IV administers the Customer Relationship Management (CRM) applications. Responsible for maintaining the CRM systems including updates, enhancements, building reports, managing dashboards, workflows, and security. Being a CRM Administrator IV monitors end-user usage of systems and performs daily administrative and user support tasks. Typically requires a bachelor's degree. Additionally, CRM Administrator IV typically reports to a manager. The CRM Administrator IV work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. To be a CRM Administrator IV typically requires 7+ years of related experience.