Also referred to as: Entry Field Service Engineer, Entry Level Field Engineer, Field Customer Engineering - Entry, Technical Customer On-site Support I, Technical Field Service Engineer I
Requirements and Responsibilities

Field Service Engineer I installs, configures, troubleshoots, and maintains products/equipment. Identifies, analyzes, and repairs product failures, orders and replaces parts as needed. Being a Field Service Engineer I answer basic customer questions about product features. May provide some customer training. Additionally, Field Service Engineer I has basic knowledge of the organization's products and services. Requires a bachelor's degree. Typically reports to a supervisor or manager. The Field Service Engineer I works on projects/matters of limited complexity in a support role. Work is closely managed. To be a Field Service Engineer I typically requires 0-2 years of related experience.

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