How much does a Field Service Engineer I make in the United States? The average Field Service Engineer I salary in the United States is $70,195 as of April 24, 2024, but the range typically falls between $63,496 and $77,366. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Field Service Engineer I Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Field Service Engineer I Salary $57,397 US April 24, 2024
25th Percentile Field Service Engineer I Salary $63,496 US April 24, 2024
50th Percentile Field Service Engineer I Salary $70,195 US April 24, 2024
75th Percentile Field Service Engineer I Salary $77,366 US April 24, 2024
90th Percentile Field Service Engineer I Salary $83,896 US April 24, 2024
25% $63,496 10% $57,397 90% $83,896 75% $77,366 $70,195 50%(Median) Didn’t find job title? Click
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What skills does a Field Service Engineer I need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

Pneumatics: Pneumatics (pronounced new-MATT-ix) is an aspect of physics and engineering that is concerned with using the energy in compressed gas to make something move or work.

3.

Customer Satisfaction: Customer satisfaction (often abbreviated as CSAT, more correctly CSat) is a term frequently used in marketing. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products, or its services (ratings) exceeds specified satisfaction goals." The Marketing Accountability Standards Board (MASB) endorses the definitions, purposes, and constructs of classes of measures that appear in Marketing Metrics as part of its ongoing Common Language in Marketing Project. In a survey of nearly 200 senior marketing managers, 71 percent responded that they found a customer satisfaction metric very useful in managing and monitoring their businesses. It is seen as a key performance indicator within business and is often part of a Balanced Scorecard. In a competitive marketplace where businesses compete for customers, customer satisfaction is seen as a key differentiator and increasingly has become a key element of business strategy.

Customer Service 8.27%
Pneumatics 1.76%
Customer Satisfaction 1.14%
Others 88.83%

Job Description for Field Service Engineer I

Field Service Engineer I provides on-site support and technical assistance with various products or equipment. Installs, configures, troubleshoots, and maintains products/equipment. Being a Field Service Engineer I identifies, analyzes, and repairs product failures. Orders and replaces parts as needed. Additionally, Field Service Engineer I develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Answers basic customer questions about product features. May provide some customer training. Typically requires a bachelor's degree. Typically reports to a manager. The Field Service Engineer I work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Field Service Engineer I typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Field Service Engineer I
  • Overview. The field engineer is responsible for the overall material management and field documentation for the jobsite. This position requires 100% travel...
    - 9 Days Ago
  • SHIP REQUIRED. Responsible for the design and management of complex systems over the lifecycle. Creates internal IT processes and performs analysis to iden...
    - Just Posted
  • Overview AFRL plans and executes USAF programs in the areas of basic research, exploratory development, and advanced development. Delaware Nation Industrie...
    - 1 Day Ago
  • Field Engineer Candidate must have a SECRET clearance and be willing to work in Van Nuys, CA. Program Description: Our program is responsible is responsibl...
    - 3 Days Ago
  • Would you like to perform rewarding work while contributing to the success of an established, growing company. Navstar is an award-winning organization tha...
    - 1 Day Ago

Career Path for Field Service Engineer I

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Field Service Engineer I, the first career path typically starts with a Field Service Engineer II position, and then Field Service Engineer IV.

The second career path typically progresses to Power Systems Rental Operations Manager.

Additionally, the third career path typically starts with a Field Operations Supervisor position, and then progresses to Field Operations Supervisor, Sr..

Those that have already made the climb...
Marc Bruno, SVP & Chief Operating Officer
Aramark provides food and facilities services to education, healthcare, business and industry, sports, leisure, and corrections clients in the United States and internationally. It operates through two segments, Food and Support Services United States, and Food and Support Services International. The company offers foo... More
Fiscal Year Ended in 2023
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Field Service Engineer I salary varies from city to city. Compared with national average salary of Field Service Engineer I, the highest Field Service Engineer I salary is in San Francisco, CA, where the Field Service Engineer I salary is 25.0% above. The lowest Field Service Engineer I salary is in Miami, FL, where the Field Service Engineer I salary is 3.5% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-3.5%
City, State Chicago, IL Compared to national average
+ 4.9%
City, State Boston, MA Compared to national average
+ 12.1%
City, State New York, NY Compared to national average
+ 16.8%
City, State Dallas, TX Compared to national average
-1.3%

Take just three simple steps below to generate your own personalized salary report

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Understand the total compensation opportunity for a Field Service Engineer I, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
63496
77366
70195

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
65260
79942
72208
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Field Service Engineer I in the United States. The base salary for Field Service Engineer I ranges from $63,496 to $77,366 with the average base salary of $70,195. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $65,260 to $79,942 with the average total cash compensation of $72,208.
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63496
77366

 

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Skills associated with Field Service Engineer I: Customer Training, Technical Services, Electronic Troubleshooting, Customer Support ...More

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Field Service Engineer I Salary in United States
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