Fraud Prevention Associate I

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Fraud Prevention Associate I is responsible for proactively identifying, monitoring, and minimizing potential customer fraud. Identifies fraudulent transactions using various research methods. Being a Fraud Prevention Associate I reviews and responds to suspected fraudulent service requests. Follows standard procedures to document a loss and prepares a summary and reconciliation. Additionally, Fraud Prevention Associate I communicates the status and resolution of the incident to the customer and/or bank. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Fraud Prevention Associate I works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Fraud Prevention Associate I typically requires 1-3 years of related experience.