Also referred to as:
Information Systems (IS) Generalist IV, IT Administrative Coordinator IV, IT Operations Coordinator IV
Requirements and Responsibilities
Information Technology Generalist IV performs overall information systems planning, implementation, and administration in a variety of IT functional areas. Collaborates with end users to diagnose and resolve technical issues across different systems and technologies, including hardware, software, and networks. Being an Information Technology Generalist IV analyzes business needs and contributes to the selection of IT hardware and software to support internal business processes. Maintains detailed documentation of methodologies, processes, and specifications of an organization's IT systems and assists with the planning and scheduling of IT initiatives. Additionally, Information Technology Generalist IV installs and configures an organization's network infrastructure including LANs, WANs, and wireless networks and monitors network performance. Implements basic security measures to protect systems, networks, and data and ensures backup strategies and recovery plans are up to date. Requires a bachelor's degree. Typically reports to a manager. The Information Technology Generalist IV work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. To be an Information Technology Generalist IV typically requires 7+ years of related experience.
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