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Also referred to as: IT Services, Systems and Software Quality Analyst I
Requirements and Responsibilities

IT Quality Assurance Analyst I assists in the evaluation, testing, and validation of IT systems, services and /or software. Assesses service levels and product performance to ensure they meet established quality standards. Being an IT Quality Assurance Analyst I documents issues and tracks status in designated systems. Develops or participates in the development of solutions to resolve problems. Additionally, IT Quality Assurance Analyst I requires a bachelor's degree in IT or related field. Typically reports to a manager. The IT Quality Assurance Analyst I work is closely managed. Works on projects/matters of limited complexity in a support role. To be an IT Quality Assurance Analyst I typically requires 0-2 years of related experience.

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