Network Control Technician II monitors performance and performs maintenance processes to ensure network systems operate at required levels of speed and reliability. Identifies and troubleshoots network issues and follows procedures to resolve problems. Being a Network Control Technician II documents network issues and configuration changes as soon as they occur. May perform upgrades, preventative maintenance, or equipment installation. Additionally, Network Control Technician II follows standard operating procedures to notify users of outages or changes to network status. May require an associate degree. Typically reports to a manager. The Network Control Technician II occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Network Control Technician II typically requires 2-4 years of related experience.
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