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Also referred to as: Retail Shift Supervisor, Retail Store Associate/Shift Supervisor
Requirements and Responsibilities

Retail Store Shift Supervisor supervises the staff of a retail store during an assigned shift. Ensures customer needs are met, complaints are resolved, and service is quick and efficient. Being a Retail Store Shift Supervisor maintains store appearance and product presentation to company standards. Provides support to sales associates during peak periods or when scheduling conflicts arise. Additionally, Retail Store Shift Supervisor requires a high school diploma. Typically reports to store manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes.

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