Also referred to as: Telecommunication Services Analyst I, Telecommunication/Voice Systems Analyst I, Telecommunications/Mobility Services Analyst I
Requirements and Responsibilities

Telecommunications Analyst I monitors an organization's telecommunications network. Tests and reviews an organization's telecommunications system to ensure dependable operation. Being a Telecommunications Analyst I records and analyzes key performance metrics to monitor network conditions. Drafts and submits reports to assist with the development of telecommunications systems. Additionally, Telecommunications Analyst I identifies network bottlenecks and recommends strategic improvements. Provides training and support on telecommunication functionality to customers. Typically requires a bachelor's degree. Typically reports to a manager. The Telecommunications Analyst I work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Telecommunications Analyst I typically requires 0-2 years of related experience.

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