What are the main factors that influence a Customer Satisfaction and Retention Specialist- Annuities's salary?

The primary factors are: 1) Experience Level, 2) Geographic Location, 3) Education/Skills, 4) Company Size & Industry

How does experience change A Customer Satisfaction and Retention Specialist- Annuities's salary?

A Customer Satisfaction and Retention Specialist- Annuities's salary grows with experience: starting around $56,781 for beginners, reaching about $58,051 at mid-level, and approach $60,155 for experts.

How do different companies affect a Customer Satisfaction and Retention Specialist- Annuities's salary?

Company size, industry, and compensation structure create significant salary variations for Customer Satisfaction and Retention Specialist- Annuities roles. Large, established industry leaders like Kpmg Us LLP ($114,295) and Warner Bros Discovery ($114,096) offer base salaries 35-40% above the national average. In contrast, smaller firms or startups may offer closer to $88,138.

Customer Satisfaction and Retention Specialist- Annuities Salary in the United States

Q: How much do different types of Customer Satisfaction and Retention Specialist- Annuities roles make?

Salaries for Customer Satisfaction and Retention Specialist- Annuities level roles vary by specialization: Customer Satisfaction Director - Annuities: $134,800; Annuities Customer Service Director: $134,799; Customer Satisfaction Manager: $98,860; Customer Success and Satisfaction Manager: $95,244; Customer Satisfaction & Retention Manager: $92,290.

How much does a Customer Satisfaction and Retention Specialist- Annuities make in the United States?

As of October 01, 2026, the average salary for a Customer Satisfaction and Retention Specialist- Annuities in the United States is $57,700 per year, which breaks down to an hourly rate of $28.

However, a Customer Satisfaction and Retention Specialist- Annuities's salary can vary significantly. Here’s a look at the typical salary range:

Top Earners (90th percentile): $66,679
Majority Range (25th-75th percentile): $54,900 to $62,400
Entry-Level (10th percentile): $52,351

10% $52,351

50% (Median) $57,700

90% $66,679

Customer Satisfaction and Retention Specialist- Annuities Salaries by Percentile

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$62,400	$5,200	$1,200	$30
Average	$57,700	$4,808	$1,110	$28
25th Percentile	$54,900	$4,575	$1,056	$26

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Key Factors That Influence Customer Satisfaction and Retention Specialist- Annuities Salaries

A Customer Satisfaction and Retention Specialist- Annuities's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects Customer Satisfaction and Retention Specialist- Annuities Salaries?

Experience is a primary driver of a Customer Satisfaction and Retention Specialist- Annuities's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

Entry-Level (less than 1 year): $56,781
Early Career (1-2 years): $56,864
Mid-Level (2-4 years): $58,051
Senior-Level (5-8 years): $60,015
Expert (over 8 years): $60,155

Levels	Salary
Entry Level Customer Satisfaction and Retention Specialist- Annuities	$56,781
Intermediate Level Customer Satisfaction and Retention Specialist- Annuities	$56,864
Senior Level Customer Satisfaction and Retention Specialist- Annuities	$58,051
Specialist Level Customer Satisfaction and Retention Specialist- Annuities	$60,015
Expert Level Customer Satisfaction and Retention Specialist- Annuities	$60,155

View as Graph

How Do Customer Satisfaction and Retention Specialist- Annuities Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Satisfaction and Retention Specialist- Annuities. For example, consider the average annual salaries in these key locations:

District of Columbia: $63,800.
California: $63,600.
Massachusetts: $62,800.

District of Columbia $63,800

California $63,600

Massachusetts $62,800

Washington $62,500

New Jersey $62,500

Alaska $62,400

Connecticut $61,600

New York $61,300

Hawaii $60,300

Rhode Island $59,800

Maryland $59,500

Minnesota $59,000

Illinois $58,800

Colorado $58,800

Oregon $58,600

Delaware $58,400

New Hampshire $58,300

Virginia $58,100

Pennsylvania $57,400

Nevada $57,100

North Dakota $57,000

Michigan $56,800

Wisconsin $56,700

Vermont $56,600

Texas $56,300

Ohio $56,200

Maine $56,200

Arizona $56,200

Georgia $55,600

Indiana $55,400

Wyoming $55,300

Utah $55,200

Iowa $55,200

Kansas $54,900

Louisiana $54,800

North Carolina $54,800

Missouri $54,800

Florida $54,600

Montana $54,400

Nebraska $54,300

Kentucky $54,300

South Carolina $54,000

Tennessee $53,900

Idaho $53,800

New Mexico $53,400

Oklahoma $53,300

Alabama $53,000

South Dakota $52,400

Arkansas $52,100

West Virginia $51,900

Mississippi $51,400

Top Paying Cities for Customer Satisfaction and Retention Specialist- Annuities

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

San Jose: $72,700
San Francisco: $71,900
Oakland: $70,400

San Jose, CA $72,700

San Francisco, CA $71,900

Oakland, CA $70,400

New York, NY $66,400

Paramus, NJ $65,600

Queens Village, NY $65,600

Passaic, NJ $65,500

Bergenfield, NJ $65,500

Huntington, NY $65,400

Stamford, CT $65,400

Newark, NJ $64,900

Bridgeport, CT $64,800

Vallejo, CA $64,700

New Brunswick, NJ $64,700

Petaluma, CA $64,700

Middlesex, NJ $64,500

Somerset, NJ $64,500

Santa Cruz, CA $64,400

Boston, MA $64,100

Monterey, CA $63,900

Seattle, WA $63,700

Santa Rosa, CA $63,700

Los Angeles, CA $63,700

Juneau, AK $63,600

Washington, DC $63,500

Orange, CA $63,300

Santa Ana, CA $63,100

Long Beach, CA $63,100

Anaheim, CA $63,100

Anchorage, AK $63,000

Santa Maria, CA $62,900

Everett, WA $62,900

Danbury, CT $62,700

Bremerton, WA $62,600

Tacoma, WA $62,400

New Suffolk, NY $62,400

Sacramento, CA $62,400

Santa Barbara, CA $62,300

Brockton, MA $62,200

San Diego, CA $62,200

Trenton, NJ $62,200

Fairbanks, AK $62,000

Lompoc, CA $61,900

Lowell, MA $61,800

Ventura, CA $61,800

Nashua, NH $61,800

Stockton, CA $61,800

Modesto, CA $61,400

Poughkeepsie, NY $61,300

New Haven, CT $61,100

Olympia, WA $61,100

Kennewick, WA $61,100

Lawrence, MA $60,900

Hartford, CT $60,900

Riverside, CA $60,800

New Bedford, MA $60,800

Richland, WA $60,800

Atlantic City, NJ $60,700

New London, CT $60,700

San Bernardino, CA $60,700

Bakersfield, CA $60,700

New Britain, CT $60,700

Norwich, CT $60,600

Portsmouth, NH $60,600

Boulder, CO $60,500

Portland, OR $60,400

Worcester, MA $60,400

Minneapolis, MN $60,200

Philadelphia, PA $60,200

Honolulu, HI $60,000

Saint Paul, MN $59,900

Vineland, NJ $59,900

Providence, RI $59,800

Chicago, IL $59,600

Springfield, MA $59,500

Bellingham, WA $59,500

Baltimore, MD $59,500

Chico, CA $59,300

Pittsfield, MA $59,200

Manchester, NH $59,100

Spokane, WA $58,800

Denver, CO $58,800

Albany, NY $58,500

Troy, NY $58,500

Nassau, NY $58,400

Schenectady, NY $58,400

Burlington, VT $58,300

Wilmington, DE $58,300

Salem, OR $58,200

Portland, ME $58,100

Yakima, WA $58,000

Rochester, MN $57,800

Reno, NV $57,800

Fresno, CA $57,800

Allentown, PA $57,700

Ann Arbor, MI $57,700

Milwaukee, WI $57,700

Detroit, MI $57,700

Colorado Springs, CO $57,600

Syracuse, NY $57,500

Carson City, NV $57,500

Houston, TX $57,500

Eugene, OR $57,400

Gary, IN $57,400

Bismarck, ND $57,300

Springfield, OR $57,300

Galveston, TX $57,300

Medford, OR $57,200

Fort Collins, CO $57,100

Concord, NH $57,100

Austin, TX $57,100

Phoenix, AZ $57,000

Dallas, TX $57,000

Mesa, AZ $57,000

Reading, PA $57,000

Saint Cloud, MN $56,900

Madison, WI $56,800

Utica, NY $56,700

Rochester, NY $56,600

Des Moines, IA $56,600

Raleigh, NC $56,600

Atlanta, GA $56,500

Battle Creek, MI $56,500

Salt Lake City, UT $56,400

Lancaster, PA $56,400

Harrisburg, PA $56,300

Boca Raton, FL $56,200

Columbus, OH $56,200

Fort Worth, TX $56,200

Kansas City, MO $56,200

Kansas City, KS $56,200

Champaign, IL $56,200

Cleveland, OH $56,100

Pittsburgh, PA $56,100

Richmond, VA $56,100

Indianapolis, IN $56,100

Petersburg, VA $56,000

Las Vegas, NV $56,000

Cincinnati, OH $56,000

Huntsville, AL $55,900

Lansing, MI $55,800

Lebanon, PA $55,800

Pueblo, CO $55,800

Appleton, WI $55,800

Buffalo, NY $55,800

Dayton, OH $55,800

Racine, WI $55,700

Charlotte, NC $55,700

Saint Louis, MO $55,700

York, PA $55,700

Elkhart, IN $55,700

Gastonia, NC $55,700

Billings, MT $55,700

Binghamton, NY $55,600

Rockford, IL $55,600

Toledo, OH $55,600

Rock Hill, SC $55,600

Lorain, OH $55,600

Beaumont, TX $55,600

Benton Harbor, MI $55,600

Springfield, IL $55,500

Elyria, OH $55,500

Fargo, ND $55,500

Flagstaff, AZ $55,500

Grand Forks, ND $55,400

Miami, FL $55,400

Cheyenne, WY $55,400

Fort Lauderdale, FL $55,400

Duluth, MN $55,400

Bangor, ME $55,200

Cedar Rapids, IA $55,200

Durham, NC $55,200

Louisville, KY $55,200

Casper, WY $55,100

Grand Rapids, MI $55,100

Hialeah, FL $55,100

New Orleans, LA $55,000

Virginia Beach, VA $55,000

Scranton, PA $55,000

Akron, OH $54,900

Peoria, IL $54,900

Sarasota, FL $54,800

Nashville, TN $54,800

Omaha, NE $54,800

Green Bay, WI $54,800

Baton Rouge, LA $54,800

Charleston, SC $54,800

Tampa, FL $54,700

Saint Petersburg, FL $54,700

Davenport, IA $54,700

Jamestown, NY $54,700

Tucson, AZ $54,700

Evansville, IN $54,600

Port Arthur, TX $54,600

Bradenton, FL $54,600

Santa Fe, NM $54,500

Clearwater, FL $54,400

Orlando, FL $54,400

La Crosse, WI $54,300

Canton, OH $54,300

Albuquerque, NM $54,200

Newport News, VA $54,200

High Point, NC $54,200

Ogden, UT $54,200

Saginaw, MI $54,100

Rock Island, IL $54,100

Laramie, WY $54,100

Norfolk, VA $54,100

Corpus Christi, TX $54,100

Jacksonville, FL $54,000

Salisbury, NC $54,000

Boise, ID $54,000

Moline, IL $54,000

Fort Myers, FL $54,000

Memphis, TN $54,000

Waterloo, IA $53,900

Tulsa, OK $53,900

Spartanburg, SC $53,800

Lincoln, NE $53,800

Fort Wayne, IN $53,800

Provo, UT $53,800

South Bend, IN $53,700

Cedar Falls, IA $53,700

San Antonio, TX $53,700

Greensboro, NC $53,700

Winston Salem, NC $53,600

Birmingham, AL $53,600

Savannah, GA $53,600

Muskegon, MI $53,600

Augusta, GA $53,400

Lake Charles, LA $53,400

Anderson, IN $53,400

Lexington, KY $53,400

Greenville, SC $53,400

Springfield, OH $53,300

Tuscaloosa, AL $53,300

Columbia, SC $53,300

Lima, OH $53,300

Wichita, KS $53,300

Asheville, NC $53,200

Bloomington, IN $53,100

Knoxville, TN $52,900

Shreveport, LA $52,900

Wilmington, NC $52,800

Roanoke, VA $52,800

Melbourne, FL $52,700

Longview, TX $52,700

Chillicothe, OH $52,700

Oklahoma City, OK $52,700

Frankfort, KY $52,700

Topeka, KS $52,700

Sioux Falls, SD $52,600

Mobile, AL $52,600

Terre Haute, IN $52,500

Altoona, PA $52,500

Amarillo, TX $52,500

Chattanooga, TN $52,400

Fayetteville, AR $52,400

Killeen, TX $52,400

Sioux City, IA $52,300

Idaho Falls, ID $52,300

Lynchburg, VA $52,300

Gainesville, FL $52,200

Portsmouth, OH $52,200

Little Rock, AR $52,200

Temple, TX $52,100

Pensacola, FL $52,100

Clarksville, TN $52,100

Daytona Beach, FL $52,100

Youngstown, OH $52,100

Lafayette, LA $52,100

Hopkinsville, KY $51,900

Erie, PA $51,900

Florence, SC $51,900

Charleston, WV $51,800

Great Falls, MT $51,800

Fayetteville, NC $51,700

Tallahassee, FL $51,700

Macon, GA $51,700

Waco, TX $51,600

Helena, MT $51,600

Pine Bluff, AR $51,600

Vincennes, IN $51,500

Lubbock, TX $51,500

Alamogordo, NM $51,500

Twin Falls, ID $51,400

Rapid City, SD $51,400

Greenville, MS $51,300

Jackson, MS $51,300

Huntington, WV $51,300

Parkersburg, WV $51,200

Montgomery, AL $51,200

Wichita Falls, TX $51,100

Springfield, MO $51,100

Biloxi, MS $51,100

Monroe, LA $51,100

Columbus, GA $51,000

Sumter, SC $51,000

Johnstown, PA $51,000

Pascagoula, MS $50,900

Abilene, TX $50,900

Kingsport, TN $50,700

Albany, GA $50,700

Gulfport, MS $50,700

Alexandria, LA $50,500

Fort Smith, AR $50,400

El Paso, TX $50,200

Las Cruces, NM $50,000

Harlingen, TX $49,800

Pocatello, ID $49,800

Florence, AL $49,700

Brownsville, TX $49,700

Mcallen, TX $49,600

Dothan, AL $49,500

Columbus, MS $49,200

Altus, OK $48,900

Lawton, OK $48,800

Pierre, SD $48,600

What Skills Can Increase a Customer Satisfaction and Retention Specialist- Annuities's Salary?

Demanded Skills for the Role:

Customer Service (Mentioned in 11.63% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Client Relationship (Mentioned in 1.98% Job Postings): Client relationship managemen is focused on building relationships with clients to ensure that their needs are met, they are satisfied with the services and/or products provided by the company.
Production Schedule (Mentioned in 1.64% Job Postings): Is a project plan of how the production budget will be spent over a given timescale, for every phase of a business project.

Skills	Demand Percentage
Customer Service	11.63%
Client Relationship	1.98%
Production Schedule	1.64%

See More Skills

What skills can make your compensation higher?

Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Customer Satisfaction and Retention Specialist- Annuities's salary.

Commitment: Can increase your salary by up to 16%.
Assertiveness: Can increase your salary by up to 12%.
Presentation: Can increase your salary by up to 10%.

Skill	Salary	Salary % Increase
Commitment	$66,932	16%
Assertiveness	$64,624	12%
Presentation	$63,470	10%

Get Latest Data

Customer Satisfaction and Retention Specialist- Annuities Salary by Company Size: Startups vs. Enterprise

Customer Satisfaction and Retention Specialist- Annuities salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $62,989. While startup companies pay approximate $53,268.

Customer Satisfaction and Retention Specialist- Annuities Salary by Company Size

Company Size	Employees	Average Salary
Startup	1~50	$53,268
Growth Stage	51~500	$56,359
Established	501~5000	$60,791
Enterprise	5000+	$62,989

Customer Satisfaction and Retention Specialist- Annuities Salary by Industry: Top Paying Sectors

For Customer Satisfaction and Retention Specialist- Annuities roles, the industry you choose can impact your earning potential by as much as 25% (the gap between the highest and lowest paying industries). Data shows that the highest-paying industry, Insurance, offers compensation 10% above the average. Conversely, Customer Satisfaction and Retention Specialist- Annuities positions in Business Services typically offer lower base pay, as this sector often view Customer Satisfaction and Retention Specialist- Annuities as a support function rather than a direct revenue driver.

The top paying industries for a Customer Satisfaction and Retention Specialist- Annuities

Industry Sector	Average Annual Salary	Average Hourly Rate	Pay vs.Avg
Insurance	$63,470	$31.0	10%
Financial Services	$60,585	$29.0	5%

How Education impacts a Customer Satisfaction and Retention Specialist- Annuities's Salary?

Your level of education can impact your salary potential. While many Customer Satisfaction and Retention Specialist- Annuities enter the field with a Bachelor's Degree degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for a Customer Satisfaction and Retention Specialist- Annuities with a Bachelor's Degree is between $55,428 and $57,866).

Customer Satisfaction and Retention Specialist- Annuities Salaries by Degree Level

$58,500
$58,100
$57,700
$57,200
$56,800
$56,300
$55,900
$55,500

Typical Education for Customer Satisfaction and Retention Specialist- Annuities
Degree Level	% of user with this level of education
No Diploma	41.0%
High School	41.0%
Associates	14.1%
Bachelors	38.5%
Masters	6.4%
Doctorate	0.0%

View as Graph

Customer Satisfaction and Retention Specialist- Annuities Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Satisfaction and Retention Specialist- Annuities's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

$54,900

Average $57,700/year

$62,400

$4,575

Average $4,808/month

$5,200

$1,056

Average $1,110/week

$1,200

$26

Average $28/hour

$30

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$62,400	$5,200	$1,200	$30
Average	$57,700	$4,808	$1,110	$28
25th Percentile	$54,900	$4,575	$1,056	$26

Salary Trends for Customer Satisfaction and Retention Specialist- Annuities

Salaries for a Customer Satisfaction and Retention Specialist- Annuities can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $82,999 in 2023 to around $82,416 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Customer Satisfaction and Retention Specialist- Annuities salary trends, .

Average Annual Salary of Customer Satisfaction and Retention Specialist- Annuities Over Time

$???
$82,999
$83,173
$82,416
$???
$???

2022
2023
2024
2025
2026
2027

Year	Average Annual Salary
2022	View More
2023	$82,999
2024	$83,173
2025	$82,416
2026	View More
2027	View More

Most common benefits for Customer Satisfaction and Retention Specialist- Annuities

Social Security
401 (k)
Disability
Healthcare
Pension
Time Off (days)

Common company salaries for Customer Satisfaction and Retention Specialist- Annuities

Here are companies hiring for Customer Satisfaction and Retention Specialist- Annuities and their salaries, click below for more details.

K $114,295/per year

Kpmg Us LLP Business Services the United States

W $114,096/per year

Warner Bros Discovery Business Services the United States

D $111,927/per year

Dentsu International Ltd Business Services the United States

G $111,873/per year

GroupM Worldwide Inc Business Services the United States

C $111,651/per year

CoWorx Staffing Business Services the United States

C $110,194/per year

Contemporary Services Corp Business Services the United States

S $107,128/per year

Showcase Cinemas Business Services the United States

A $106,429/per year

Amentum Services Inc Business Services the United States

A $106,199/per year

Allied Universal Security Services LLC Business Services the United States

S $106,104/per year

Sodexo USA Business Services the United States

J $105,192/per year

JLL Technologies Business Services the United States

I $104,478/per year

Intact Insurance Group USA LLC Business Services the United States

N $101,619/per year

NielsenIQ Business Services the United States

T $101,470/per year

The Leading Edge Alliance Business Services the United States

H $101,308/per year

Honeywell UOP Business Services the United States

R $97,720/per year

Reeve & Associates Business Services the United States

M $97,584/per year

ManpowerGroup Global Inc Business Services the United States

F $95,980/per year

Financial Sys Nco Business Services the United States

A $95,314/per year

Arrow Global Ltd Business Services the United States

C $94,777/per year

CarMax Enterprise Services LLC Business Services the United States

D $94,479/per year

DZConneX Business Services the United States

A $93,802/per year

Adecco Staffing, USA Business Services the United States

R $92,937/per year

Resource MFG Business Services the United States

Z $92,774/per year

Zachry Brands Inc Business Services the United States

G $88,138/per year

Greystar Worldwide LLC Business Services the United States

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FAQ about Customer Satisfaction and Retention Specialist- Annuities

1. What industry pays the highest salary for Customer Satisfaction and Retention Specialist- Annuities?

The Insurance industry offers the highest average compensation for Customer Satisfaction and Retention Specialist- Annuities roles, with salaries approximately 10% above the market median.

2. Is customer experience a good career?

Customer experience is a promising career path, especially for roles like Customer Satisfaction and Retention Specialist in Annuities, with salaries ranging from $53,700 to $63,500. The demand for skilled professionals is rising across industries such as technology, marketing, healthcare, and finance, making it a rewarding field to enter.

3. How much commission do annuity agents make?

Agent commissions on variable annuities typically range from 4% to 9%. In addition to commissions, Customer Satisfaction and Retention Specialists in this field earn between $53,700 and $63,500 annually, with a mid-salary of $57,600. It's advisable to consult a financial advisor before purchasing a variable annuity to understand the associated risks.

4. How much do annuity salesmen make?

Annuity sales professionals, specifically Customer Satisfaction and Retention Specialists, earn between $53,700 and $63,500 annually, with a median salary of $57,600. This translates to an hourly wage of approximately $27.50 to $30.54, depending on experience and performance.

5. What is the highest paying customer service?

One of the highest paying customer service roles is a Customer Satisfaction and Retention Specialist in the annuities sector, with salaries ranging from $53,700 to $63,500, offering a mid-salary of $57,600. This position focuses on enhancing customer experience and loyalty, making it a lucrative option in the customer service field.

6. What is the salary of an annuity Customer Service Representative?

The salary for a Customer Satisfaction and Retention Specialist in Annuities ranges from $53,700 to $63,500, with a midpoint of $57,600. This reflects the compensation for professionals in this role, which may vary based on experience and location.

7. How much does a customer experience specialist make in the US?

The estimated total pay for a Customer Satisfaction and Retention Specialist in Annuities ranges from $53,700 to $63,500 per year, with a mid-salary of $57,600. These figures reflect the salary range based on industry data and provide a clear picture of potential earnings in this role.

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