How much does a Technical Customer On-site Support V make in the United States? The average Technical Customer On-site Support V salary in the United States is $117,903 as of August 27, 2019, but the range typically falls between $102,073 and $131,113. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. View the Cost of Living in Major Cities
The Technical Customer On-site Support V identifies, analyzes, and repairs product failures, install new components or parts. Installs, configures, troubleshoots, and maintains products/equipment. Being a Technical Customer On-site Support V answers difficult customer questions about product features, recommends appropriate upgrades. Develops creative solutions to more unique, chronic, or complex issues. In addition, Technical Customer On-site Support V performs start up testing and customer training on features and general maintenance of product. May mentor less experienced engineers and verify work. Has extensive knowledge of the organization's products and services and is considered an expert. Requires a bachelor's degree. Typically reports to a manager or head of a unit/department. Being a Technical Customer On-site Support V works on advanced, complex technical projects or business issues requiring state of the art technical or industry knowledge. Works autonomously. Goals are generally communicated in solution or project goal terms. May provide a leadership role for the work group through knowledge in the area of specialization. Working as a Technical Customer On-site Support V typically requires 10+ years of related experience. (Copyright 2019 Salary.com)
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Includes base and annual incentives