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Ontario Client Service Specialist II Salaries

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  Ontario in Canada
  • Client Service Specialist II Salaries in Hamilton, ON
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  View CA National Average Client Service Specialist II Salaries

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• Most Popular Cities for Client Service Specialist II in Canada
  • Fredericton, NB Client Service Specialist II
  • Moncton, NB Client Service Specialist II
  • Halifax, NS Client Service Specialist II
  • Oshawa, ON Client Service Specialist II
  • Ottawa, ON Client Service Specialist II
  • Charlottetown, PE Client Service Specialist II
  • Montreal, QC Client Service Specialist II
  • Quebec, QC Client Service Specialist II
  • Sherbrooke, QC Client Service Specialist II

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• Job Description for Client Service Specialist II
  Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves problems and communicates solutions or requested information to the customer. Analyzes a customer's service needs and coordinates with other service or technical departments to develop and deliver an appropriate solution for each customer. Develops and maintains a deep understanding of the organization and services offered to resolve more complex inquiries. Uses a customer relationship application or database to record activities and research product information. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Typically requires 2-4 years of related experience.

  Alternate Job Titles: Client Care Specialist II,Client Service and Support Specialist II
  Categories: Customer Services , Retail/Wholesale , Sales