British Columbia Customer Experience Analyst Salaries

    • How much does a Customer Experience Analyst make in British Columbia? British Columbia Customer Experience Analyst salaries vary greatly from town to town. See below for Customer Experience Analyst salaries, bonus and benefits information for 2 cities in the British Columbia area.

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Customer Experience Analyst's Annual Base Salary
Job Title Salary Location Date Updated
Customer Experience Analyst C$96,164 Vancouver, BC February 27, 2023
Customer Experience Analyst C$93,931 Victoria, BC February 27, 2023
    • Supports the strategic design, implementation, and optimization of customer experience programs and initiatives that ensure a best-in-class customer experience. Researches best practices to develop metrics and methods to collect and analyze customer data and feedback. Utilizes data management tools to establish a continuous stream of data to analyze, measure, and evaluate customer behaviors and sentiments. Creates dashboards, reports, and visualizations to analyze metrics and develop insights from various sources. Collaborates with cross-functional teams to deliver and support end-to-end customer experience goals, programs, and practices across the organization. Requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. Typically requires 4-7 years of related experience.

      Alternate Job Titles: Customer Experience Associate
      Categories: Customer Services , Marketing , Retail/Wholesale , Sales