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Newfoundland and Labrador Customer Service Supervisor Salaries

    • How much does a Customer Service Supervisor make in Newfoundland and Labrador? Newfoundland and Labrador Customer Service Supervisor salaries vary greatly from town to town. See below for Customer Service Supervisor salaries, bonus and benefits information for 1 city in the Newfoundland and Labrador area.

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Customer Service Supervisor's Annual Base Salary
Job Title Salary Location Date Updated
Customer Service Supervisor C$91,334 St. John's, NL September 23, 2026
Job Openings for Customer Service Supervisor in Newfoundland and Labrador
    • Supervises a staff of customer service representatives that respond to requests from customers by phone, e-mail, or chat. Manages the daily workload to ensure required service volume and quality levels are attained. Trains and coaches staff in standard policies, procedures, and best practices. Identifies opportunities for operational improvements and implements solutions. Monitors and evaluate staff performance. Responds to escalated issues to facilitate solutions. May provide direct customer support for complicated or critical issues. Typically requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes.

      Alternate Job Titles: Customer Care Supervisor,Customer Service and Support Supervisor
      Categories: Customer Services , Retail/Wholesale , Sales