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Ontario Information Technology Associate II Salaries

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• Job Description for Information Technology Associate II
  Supports overall information systems planning, implementation, and administration in a variety of IT functional areas. Follows internal procedures and guidelines to troubleshoot and resolve basic IT issues across different systems and technologies, including hardware, software, and networks. Provides support to end-users, assisting with software and hardware malfunctions, setting up new equipment, and documenting and escalating issues as necessary. Installs and configures software and applies patches or updates to maintain basic IT infrastructure such as servers, workstations, and network devices. Routinely tests and monitors IT system performance to ensure system security and reliability. May require an associate degree. Typically reports to a supervisor. Works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Typically requires 1-3 years of related experience.

  Alternate Job Titles: IT Administration Support Representative II,IT Support Associate II
  Categories: IT - All , IT - Computers, Hardware , IT - Computers, Software