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Insurance Claim Service Representative II Salary in the United States

How much does an Insurance Claim Service Representative II make in the United States?

As of March 01, 2026, the average salary for an Insurance Claim Service Representative II in the United States is $47,259 per year, which breaks down to an hourly rate of $23.

However, an Insurance Claim Service Representative II's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $54,698
  • Majority Range (25th-75th percentile): $43,694 to $51,153
  • Entry-Level (10th percentile): $40,448
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Paid Annually Paid Monthly Paid Semimonthly Paid Biweekly Paid Weekly Paid Hourly
View as table View as graph 25% $43,694 10% $40,448 90% $54,698 75% $51,153 $47,259 50%(Median) Didn’t find job title? Click

Insurance Claim Service Representative II Salaries by Percentile

Annual
Salary		 Monthly
Pay		 Weekly
Pay		 Hourly
Wage
75th Percentile $51,153 $4,263 $984 $25
Average $47,259 $3,938 $909 $23
25th Percentile $43,694 $3,641 $840 $21
Check out Insurance Claim Service Representative II Job Openings in the United States
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Key Factors That Influence Insurance Claim Service Representative II Salaries

An Insurance Claim Service Representative II's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Insurance Claim Service Representative Salaries?

Experience is a primary driver of an Insurance Claim Service Representative II's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Insurance Claim Service Representative I (0-1 years): $37,315
  • Insurance Claim Service Representative II (1-3 years): $47,259
  • Insurance Claim Service Representative III (3-5 years): $52,584
  • Insurance Claim Service Team Supervisor (5+ years): $74,636
  • Insurance Claim Service Manager I (5+ years): $103,857
Job Role Years of Experience Average Salary
Insurance Claim Service Representative I0-1 years$37,315
Insurance Claim Service Representative II1-3 years$47,259
Insurance Claim Service Representative III3-5 years$52,584
Insurance Claim Service Team Supervisor5+ years$74,636
Insurance Claim Service Manager I5+ years$103,857
$37,315 Insurance...
$47,259 Insurance...
$52,584 Insurance...
$74,636 Insurance...
$103,857 Insurance...
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What Am I Worth?

Top Paying Cities for Insurance Claim Service Representative IIs

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $59,608
  • San Francisco: $59,022
  • Oakland: $57,713

What Skills Can Increase an Insurance Claim Service Representative II's Salary?

Demanded Skills for the Role:

  • Customer Service (Mentioned in 29.53% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  • Insurance Industry (Mentioned in 3.01% Job Postings): The insurance industry comprises companies and people who develop insurance policies, and sell, administrate, and regulate them.
  • Career Development (Mentioned in 1.5% Job Postings): Refers to the process an individual may undergo to evolve their occupational status. It is the process of making decisions for long term learning, to align personal needs of physical or psychological fulfillment with career advancement opportunities.
See More Skills
Skills Demand Percentage
Customer Service 29.53%
Insurance Industry 3.01%
Career Development 1.5%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on an Insurance Claim Service Representative II's salary.
  • Conceptual Thinking: Can increase your salary by up to 49%.
  • Career Development: Can increase your salary by up to 29%.
  • Agency Management: Can increase your salary by up to 25%.
Skill Salary Salary % Increase
Conceptual Thinking
 $70,416
49%
Career Development
 $60,964
29%
Agency Management
 $59,074
25%
Security Clearance
 $55,766
18%
Decision Making
 $53,875
14%
Leadership
 $52,457
11%
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Insurance Claim Service Representative II Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how an Insurance Claim Service Representative II's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Hourly
  • Monthly
  • Weekly
  • Yearly
  • Table View
Last Updated on March 01, 2026
$43,694
Average $47,259/year
$51,153
$3,641
Average $3,938/month
$4,263
$840
Average $909/week
$984
$21
Average $23/hour
$25
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $51,153 $4,263 $984 $25
Average $47,259 $3,938 $909 $23
25th Percentile $43,694 $3,641 $840 $21

Insurance Claim Service Representative II Salary Growth & Career Path

Insurance Claim Service Representative II
Insurance Claim Service Representative III
Insurance Claim Service Team Supervisor

For an Insurance Claim Service Representative II, the most direct path to higher earnings is advancing to the Insurance Claim Service Representative III role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $52,584 - a projected growth of 11% over your current level.

Salaries of jobs related to Insurance Claim Service Representative II

Most common benefits for Insurance Claim Service Representative II

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401(k)
Disability
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Pension
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Common company salaries for Insurance Claim Service Representative II

Here are companies hiring for Insurance Claim Service Representative II and their salaries, click below for more details.

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FAQ about Insurance Claim Service Representative II

1. Where can an Insurance Claim Service Representative II earn the most?

An Insurance Claim Service Representative II's earning potential can vary widely depending on several factors, including location, industry, experience, education, and the specific employer. According to the latest salary data by Salary.com, an Insurance Claim Service Representative II earns the most in San Jose, CA, where the annual salary of an Insurance Claim Service Representative II is $59,608.

2. What is the highest pay for Insurance Claim Service Representative II?

The highest pay for Insurance Claim Service Representative II is $54,698.

3. What is the lowest pay for Insurance Claim Service Representative II?

The lowest pay for Insurance Claim Service Representative II is $40,448.

4. What are the responsibilities of Insurance Claim Service Representative II?

Processes, adjusts, and closes claims of low to moderate complexity in a contact center setting. Prepares initial claim reports, records statements from involved parties, and maintains First Notice of Loss (FNOL) information. Negotiates settlements within approved limits. Does not handle claims requiring outside field adjustment and refers complex claims to designated experts. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. Works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Typically requires 1-3 years of related experience.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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