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Insurance Claims Service Representative II Salary in the United States

How much does an Insurance Claims Service Representative II make in the United States?

As of August 01, 2026, the average salary for an Insurance Claims Service Representative II in the United States is $47,274 per year, which breaks down to an hourly rate of $23.

However, an Insurance Claims Service Representative II's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $54,715
  • Majority Range (25th-75th percentile): $43,708 to $51,169
  • Entry-Level (10th percentile): $40,461
Salary Factors Salary-Boosting Skills Salary by Experience Related Job Salaries Top Paying Cities Explore Related Jobs

Key Factors That Influence Insurance Claims Service Representative II Salaries

An Insurance Claims Service Representative II's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Insurance Claims Service Representative II Salaries?

Experience is a primary driver of an Insurance Claims Service Representative II's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Insurance Claim Service Representative I (0-1 years): $37,300
  • Insurance Claims Service Representative II (1-3 years): $47,274
  • Insurance Claim Service Representative III (3-5 years): $52,597
  • Insurance Claim Service Team Supervisor (5+ years): $74,661
  • Insurance Claim Service Manager I (5+ years): $103,959
Job Role Years of Experience Average Salary
Insurance Claim Service Representative I0-1 years$37,300
Insurance Claims Service Representative II1-3 years$47,274
Insurance Claim Service Representative III3-5 years$52,597
Insurance Claim Service Team Supervisor5+ years$74,661
Insurance Claim Service Manager I5+ years$103,959
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How Do Insurance Claims Service Representative IIs Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Insurance Claims Service Representative IIs. For example, consider the average annual salaries in these key locations:
  • District of Columbia: $52,342.
  • California: $52,143.
  • Massachusetts: $51,448.

Top Paying Cities for Insurance Claims Service Representative II

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $59,627
  • San Francisco: $58,974
  • Oakland: $57,731

What Skills Can Increase an Insurance Claims Service Representative II's Salary?

Demanded Skills for the Role:

  • Customer Service (Mentioned in 29.53% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  • Insurance Industry (Mentioned in 3.01% Job Postings): The insurance industry comprises companies and people who develop insurance policies, and sell, administrate, and regulate them.
  • Career Development (Mentioned in 1.5% Job Postings): Refers to the process an individual may undergo to evolve their occupational status. It is the process of making decisions for long term learning, to align personal needs of physical or psychological fulfillment with career advancement opportunities.
Skills Demand Percentage
Customer Service 29.53%
Insurance Industry 3.01%
Career Development 1.5%
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What skills can make your compensation higher?

Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on an Insurance Claims Service Representative II's salary.

  • Conceptual Thinking: Can increase your salary by up to 49%.
  • Career Development: Can increase your salary by up to 29%.
  • Agency Management: Can increase your salary by up to 25%.
Skill Salary Salary % Increase
Conceptual Thinking $70,438
49%
Career Development $60,983
29%
Agency Management $59,093
25%
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Insurance Claims Service Representative II Salary by Company Size: Startups vs. Enterprise

Insurance Claims Service Representative II salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $51,019. While startup companies pay approximate $43,264.

Insurance Claims Service Representative II Salary by Company Size

Company Size Employees Average Salary
Startup 1~50 $43,264
Growth Stage 51~500 $45,734
Established 501~5000 $49,290
Enterprise 5000+ $51,019

Insurance Claims Service Representative II Salary by Industry: Top Paying Sectors

For Insurance Claims Service Representative II roles, the industry you choose can affect earning potential by as much as 40% (the gap between the highest and lowest paying industries). Data shows that the Edu., Gov't. & Nonprofit and Financial Services sectors offer the strongest compensation, at 20% above the average. In contrast, Insurance Claims Service Representative positions in Business Services or Healthcare typically offer lower base pay, as these industries often view Insurance Claims Service Representative II as a support function rather than a direct revenue driver.

The top paying industries for an Insurance Claims Service Representative II

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Edu., Gov't. & Nonprofit$56,729$27.020%
Financial Services$52,001$25.010%

Insurance Claims Service Representative II Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how an Insurance Claims Service Representative II's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on August 01, 2026
$43,708
Average $47,274/year
$51,169
$3,642
Average $3,940/month
$4,264
$841
Average $909/week
$984
$21
Average $23/hour
$25
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $51,169 $4,264 $984 $25
Average $47,274 $3,940 $909 $23
25th Percentile $43,708 $3,642 $841 $21

Insurance Claims Service Representative II Salary Growth & Career Path

Insurance Claims Service Representative II

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Advancement

For an Insurance Claims Service Representative II, the most direct path to higher earnings is advancing to the Insurance Claims Service Representative III role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $52,597 - a projected growth of 11% over your current level.

Most common benefits for Insurance Claims Service Representative II

  • Social Security
  • 401 (k)
  • Disability
  • Healthcare
  • Pension
  • Time Off (days)

Common company salaries for Insurance Claims Service Representative II

Here are companies hiring for Insurance Claims Service Representative II and their salaries, click below for more details.

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FAQ about Insurance Claims Service Representative II

1. Where can an Insurance Claims Service Representative II earn the most?

An Insurance Claims Service Representative II's earning potential can vary widely depending on several factors, including location, industry, experience, education, and the specific employer. According to the latest salary data by Salary.com, an Insurance Claims Service Representative II earns the most in San Jose, CA, where the annual salary of an Insurance Claims Service Representative II is $59,627.

2. What is the highest pay for Insurance Claims Service Representative II?

The highest pay for Insurance Claims Service Representative II is $54,715.

3. What is the lowest pay for Insurance Claims Service Representative II?

The lowest pay for Insurance Claims Service Representative II is $40,461.

4. What are the responsibilities of Insurance Claims Service Representative II?

Responds to inquiries and requests from claimants, policyholders, and providers to support the timely handling of insurance claims. Provides information on claim status, coverage, documentation requirements, and next steps. Gathers and updates claim and customer information accurately within the claims system. Documents all interactions and follow-up actions according to established procedures. Ensures compliance with company policies, service standards, and regulatory requirements. Requires a high school diploma. Typically reports to a supervisor. Works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Typically requires 1-3 years of related experience.

5. What industry pays the highest salary for Insurance Claims Service Representative II?

The Edu., Gov't. & Nonprofit industry offers the highest average compensation for Insurance Claims Service Representative II roles, with salaries approximately 20% above the market median.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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