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Hourly Wage for Medical Call Center Representative Salary in the United States

What is the hourly salary range of Medical Call Center Representative?

As of August 01, 2026, the average hourly rate for a Medical Call Center Representative in the United States is $23, which translates to an annual salary of about $46,862.

However, the hourly wage can vary significantly based on several factors. Here’s a detailed look at the typical pay range per hour:

  • Top Earners (90th percentile): $24 per hour
  • Majority Range (25th-75th percentile): $22 to $23 per hour
  • Entry-Level (10th percentile): $21 per hour
Salary Factors Salary-Boosting Skills Salary by Experience Related Job Salaries Top Paying Cities Explore Related Jobs

Key Factors That Influence Medical Call Center Representative Salaries

A Medical Call Center Representative's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Medical Call Center Representative Salaries?

Experience is a primary driver of a Medical Call Center Representative's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $46,704
  • Early Career (1-2 years): $47,009
  • Mid-Level (2-4 years): $47,219
  • Senior-Level (5-8 years): $47,282
  • Expert (over 8 years): $47,324
Levels Salary
Entry Level Medical Call Center Representative$46,704
Intermediate Level Medical Call Center Representative$47,009
Senior Level Medical Call Center Representative$47,219
Specialist Level Medical Call Center Representative$47,282
Expert Level Medical Call Center Representative$47,324
View as Graph

How Do Medical Call Center Representatives Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Medical Call Center Representatives. For example, consider the average annual salaries in these key locations:
  • District of Columbia: $51,886.
  • California: $51,689.
  • Massachusetts: $51,000.

Top Paying Cities for Medical Call Center Representative

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $59,107
  • San Francisco: $58,460
  • Oakland: $57,228

Medical Call Center Representative Salary by Company Size: Startups vs. Enterprise

Medical Call Center Representative salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $50,483. While startup companies pay approximate $42,857.

Medical Call Center Representative Salary by Company Size

Company Size Employees Average Salary
Startup 1~50 $42,857
Growth Stage 51~500 $45,291
Established 501~5000 $48,782
Enterprise 5000+ $50,483

Medical Call Center Representative Salary by Industry: Top Paying Sectors

For Medical Call Center Representative roles, the industry you choose can impact your earning potential by as much as 40% (the gap between the highest and lowest paying industries). Data shows that the highest-paying industry, Healthcare, offers compensation 20% above the average. Conversely, Medical Call Center Representative positions in Edu., Gov't. & Nonprofit typically offer lower base pay, as this sector often view Medical Call Center Representative as a support function rather than a direct revenue driver.

The top paying industry for a Medical Call Center Representative

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Healthcare$56,234$27.020%

Medical Call Center Representative Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Medical Call Center Representative's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on August 01, 2026
$44,751
Average $46,862/year
$48,269
$3,729
Average $3,905/month
$4,022
$861
Average $901/week
$928
$22
Average $23/hour
$23
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $48,269 $4,022 $928 $23
Average $46,862 $3,905 $901 $23
25th Percentile $44,751 $3,729 $861 $22

Most common benefits for Medical Call Center Representative

  • Social Security
  • 401 (k)
  • Disability
  • Healthcare
  • Pension
  • Time Off (days)

Common company salaries for Medical Call Center Representative

Here are companies hiring for Medical Call Center Representative and their salaries, click below for more details.

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FAQ about Medical Call Center Representative

1. What are the responsibilities of Medical Call Center Representative?

Answers incoming calls about various inquiries in a hospital setting. Assists with appointment scheduling, care coordination, taking patient information, and addressing concerns with empathy to ensure patient satisfaction. Performs call logging and routine tasks to fulfill caller requests. May redirect calls to other teams depending on the nature of the inquiry. Typically requires a high school diploma. Typically reports to a supervisor. Works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience.

Where Does Our Salary Data Come From?

Salary.com salary estimates, histograms, trends, and comparisons are derived from both employer job postings and third-party data sources. We also provide multiple percentiles of salary information for your reference, click here to know Why the Salary Midpoint Formula Is Crucial to Getting Pay Equity Right. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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