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Call Center Employee Salary in the United States

How much does a Call Center Employee make in the United States? The salary range for a Call Center Employee job is from $24,574 to $38,262 per year in the United States. Click on the filter to check out Call Center Employee job salaries by hourly, weekly, biweekly, semimonthly, monthly, and yearly.

Average base salary
updated at March 01, 2025
$31,583
Per Year
The average salary for a Call Center Employee is $31,583
per Year in the United States.
Individually reported data submitted by users of our website

HOW SHOULD YOU USE THIS DATA?

Employees: Use this as a guide for salary expectations, but be aware that responsibilities can change across companies for the same job title, so there may be differences between this data, other free site and our subscription products bought by employers.

Employers: This data could be used as reference point in your market pricing, but not the only source, due to differences across jobs locations, and sizes of companies.Consider additional sources like our Employer reported data.

Base Salary
$24,574
$31,583
Medium
$38,262

Highest Paying Cities for Call Center Employee in the United States

Call Center Employee salaries in the United States will pay differently by cities. Below following are the eight cities with the highest income for Call Center Employee jobs in the United States. The city with the highest salary is San Jose. Click on the Call Center Employee salary in cities you are interested in to view detailed job salary information.

States with Higher Salaries for Call Center Employee

The five states where Call Center Employee jobs get higher salaries in the United States are: District of Columbia, California, New Jersey, Alaska, and Massachusetts. Compared with the average salary of a Call Center Employee in the United States, the state of District of Columbia with the highest job income for this job. The second and third states are California and New Jersey respectively. The high or low salary paid to Call Center Employee by the US has a greater relationship with the demand for jobs and the cost of living.

How Much Do Similar Professions Get Paid in the United States?

There are some different titles for Call Center Employee jobs, and the job title of Call Center Employee will vary in different companies. The job title has a lot to do with the department and responsibilities, and the same job title will vary in different departments. The following list is the salary of jobs similar to Call Center Employee, start to view Call Center Employee-related jobs you are interested in.
Call Center Agent
Average salary
United States
$42,225
per Year
Call Center Associate
Average salary
United States
$46,225
per Year
Call Center Manager
Average salary
United States
$101,474
per Year
Call Center Representative
Average salary
United States
$51,922
per Year
Call Center Supervisor
Average salary
United States
$67,927
per Year
Call Center Trainer
Average salary
United States
$56,407
per Year

How Much Should You Be Earning?

Get an estimated calculation of how much you should be earning and insight into your career options.

What Does a Call Center Employee Do?

“If your call center picks a service level arbitrarily and then tries to meet it, resources will get allocated the wrong way, resulting in more harm than good.

December 22, 2021

Even if call center employees will eventually hand off the call to another member of your staff, listening to the whole story is important, so the customer feels taken care of.”.

December 21, 2021

Now, let’s look at ways to minimize those costs while creating a great place to work for your call center representatives with these seven engagement recommendations:.

December 21, 2021

Mindfulness can play a major role in reducing stress and increasing focus and productivity in call centers.

December 19, 2021

A call center is a centralized department that handles inbound and outbound calls from current and potential customers.

December 19, 2021

Most Common Benefits for Call Center Employee

Social Security
Healthcare
401(k)
Pension
Disability
Time Off (days)

Frequently Asked Questions

Common questions about salaries for a Call Center Employee
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“If your call center picks a service level arbitrarily and then tries to meet it, resources will get allocated the wrong way, resulting in more harm than good.
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Explore our personal salary report to know the Call Center Employee market value in the United States. And find out if any places are having a higher Call Center Employee salary.
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The highest Call Center Employee salary is $38,262, while the lowest is $24,574 in the United States.
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