How much does an It Service Desk Associate make in the United States? The salary range for an It Service Desk Associate job is from $40,450 to $50,646 per year in the United States. Click on the filter to check out It Service Desk Associate job salaries by hourly, weekly, biweekly, semimonthly, monthly, and yearly.
When it comes to Service Desk, there are many numbers of certificate and certification programs that focus more or less exclusively on the service desk functionality, and the different job roles it helps.
December 22, 2021
Functions as tier 1 support for end-user computing service requests reported to the Information Technology (IT) Service Desk.
December 20, 2021
Certifications – (HDI - Help Desk Institute, a professional organization for those working in the IT Service Management industry.).
December 19, 2021
The IT Service Desk Agent will take ownership of follow up status and communicate progress regularly to both their customers and leadership (when requested).
December 17, 2021
Service Desk Analysts must maintain comprehensive records of issues relating to both software and hardware.
December 16, 2021