Contact Center Consultant Salary in the United States
How much does a Contact Center Consultant make in the United States?
As of September 01, 2026, the average salary for a Contact Center Consultant in the United States is $43,695 per year, which breaks down to an hourly rate of $21.
However, a Contact Center Consultant's salary can vary significantly. Here’s a look at the typical salary range:
Top Earners (90th percentile): $52,945
Majority Range (25th-75th percentile): $39,837 to $48,537
Key Factors That Influence Contact Center Consultant Salaries
A Contact Center Consultant's salary isn't a fixed number. It's shaped by several important factors.
Below, we'll explore how your years of experience, geographic location, education
and company size
can directly affect your earning potential.
How Experience Level Affects Contact Center Consultant Salaries?
Experience is a primary driver of a Contact Center Consultant's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:
How Do Contact Center Consultant Salaries Vary from State to State?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Contact Center Consultants. For example, consider the average annual salaries in these key locations:
District of Columbia: $48,380.
California: $48,196.
Massachusetts: $47,554.
District of Columbia$48,380
California$48,196
Massachusetts$47,554
Washington$47,379
New Jersey$47,361
Alaska$47,300
Connecticut$46,697
New York$46,453
Hawaii$45,670
Rhode Island$45,303
Maryland$45,054
Minnesota$44,714
Colorado$44,582
Illinois$44,539
Oregon$44,373
Delaware$44,250
New Hampshire$44,173
Virginia$44,001
Pennsylvania$43,499
Nevada$43,245
North Dakota$43,162
Michigan$43,031
Wisconsin$42,983
Vermont$42,887
Texas$42,620
Maine$42,603
Arizona$42,577
Ohio$42,546
Georgia$42,144
Indiana$41,943
Wyoming$41,904
Utah$41,843
Iowa$41,816
Kansas$41,607
Louisiana$41,546
North Carolina$41,524
Missouri$41,515
Florida$41,345
Montana$41,253
Nebraska$41,165
Kentucky$41,117
South Carolina$40,943
Tennessee$40,833
Idaho$40,790
New Mexico$40,471
Oklahoma$40,401
Alabama$40,143
South Dakota$39,710
Arkansas$39,474
West Virginia$39,348
Mississippi$38,968
Top Paying Cities for Contact Center Consultants
Salaries can also vary between different cities.
Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay.
Here are a few examples of average annual salaries in different U.S. cities:
San Jose: $55,113
San Francisco: $54,510
Oakland: $53,361
San Jose, CA$55,113
San Francisco, CA$54,510
Oakland, CA$53,361
New York, NY$50,310
Paramus, NJ$49,699
Queens Village, NY$49,697
Passaic, NJ$49,655
Bergenfield, NJ$49,651
Stamford, CT$49,555
Huntington, NY$49,537
Newark, NJ$49,214
Bridgeport, CT$49,122
Vallejo, CA$49,035
New Brunswick, NJ$49,017
Petaluma, CA$48,991
Middlesex, NJ$48,908
Somerset, NJ$48,878
Santa Cruz, CA$48,821
Boston, MA$48,554
Monterey, CA$48,401
Seattle, WA$48,301
Santa Rosa, CA$48,292
Los Angeles, CA$48,279
Juneau, AK$48,165
Washington, DC$48,117
Orange, CA$47,962
Santa Ana, CA$47,846
Long Beach, CA$47,803
Anaheim, CA$47,794
Anchorage, AK$47,772
Santa Maria, CA$47,641
Everett, WA$47,632
Danbury, CT$47,479
Bremerton, WA$47,418
Tacoma, WA$47,261
New Suffolk, NY$47,260
Sacramento, CA$47,248
Santa Barbara, CA$47,200
Trenton, NJ$47,152
San Diego, CA$47,152
Brockton, MA$47,104
Fairbanks, AK$46,997
Lompoc, CA$46,885
Lowell, MA$46,850
Ventura, CA$46,841
Nashua, NH$46,833
Stockton, CA$46,828
Modesto, CA$46,509
Poughkeepsie, NY$46,413
Olympia, WA$46,330
Kennewick, WA$46,330
New Haven, CT$46,313
Lawrence, MA$46,155
Hartford, CT$46,112
Riverside, CA$46,103
New Bedford, MA$46,059
Richland, WA$46,059
Bakersfield, CA$45,998
San Bernardino, CA$45,981
New Britain, CT$45,976
Atlantic City, NJ$45,976
New London, CT$45,959
Norwich, CT$45,946
Portsmouth, NH$45,937
Boulder, CO$45,844
Portland, OR$45,784
Worcester, MA$45,780
Minneapolis, MN$45,644
Philadelphia, PA$45,583
Honolulu, HI$45,439
Saint Paul, MN$45,418
Vineland, NJ$45,408
Providence, RI$45,282
Chicago, IL$45,155
Bellingham, WA$45,102
Springfield, MA$45,067
Baltimore, MD$45,054
Chico, CA$44,945
Pittsfield, MA$44,827
Manchester, NH$44,744
Spokane, WA$44,552
Denver, CO$44,547
Albany, NY$44,342
Troy, NY$44,325
Nassau, NY$44,278
Schenectady, NY$44,233
Wilmington, DE$44,198
Burlington, VT$44,137
Salem, OR$44,119
Portland, ME$43,984
Yakima, WA$43,940
Rochester, MN$43,805
Reno, NV$43,783
Fresno, CA$43,783
Milwaukee, WI$43,743
Detroit, MI$43,700
Ann Arbor, MI$43,692
Allentown, PA$43,687
Colorado Springs, CO$43,612
Syracuse, NY$43,591
Carson City, NV$43,591
Houston, TX$43,529
Eugene, OR$43,508
Gary, IN$43,455
Springfield, OR$43,420
Bismarck, ND$43,411
Galveston, TX$43,381
Medford, OR$43,315
Fort Collins, CO$43,298
Concord, NH$43,276
Austin, TX$43,263
Mesa, AZ$43,171
Reading, PA$43,167
Phoenix, AZ$43,162
Dallas, TX$43,149
Saint Cloud, MN$43,107
Madison, WI$43,049
Utica, NY$42,931
Rochester, NY$42,861
Des Moines, IA$42,856
Raleigh, NC$42,852
Atlanta, GA$42,787
Battle Creek, MI$42,773
Salt Lake City, UT$42,760
Lancaster, PA$42,695
Harrisburg, PA$42,634
Kansas City, MO$42,590
Champaign, IL$42,581
Kansas City, KS$42,581
Fort Worth, TX$42,577
Columbus, OH$42,569
Boca Raton, FL$42,559
Pittsburgh, PA$42,542
Richmond, VA$42,524
Indianapolis, IN$42,516
Cleveland, OH$42,511
Las Vegas, NV$42,459
Cincinnati, OH$42,459
Petersburg, VA$42,393
Huntsville, AL$42,328
Lansing, MI$42,298
Lebanon, PA$42,293
Pueblo, CO$42,288
Appleton, WI$42,275
Buffalo, NY$42,258
Dayton, OH$42,245
Racine, WI$42,236
Charlotte, NC$42,232
Saint Louis, MO$42,218
York, PA$42,192
Elkhart, IN$42,192
Gastonia, NC$42,184
Billings, MT$42,173
Beaumont, TX$42,162
Lorain, OH$42,153
Benton Harbor, MI$42,144
Toledo, OH$42,135
Binghamton, NY$42,114
Rock Hill, SC$42,109
Rockford, IL$42,087
Springfield, IL$42,070
Elyria, OH$42,066
Fargo, ND$42,066
Flagstaff, AZ$42,035
Fort Lauderdale, FL$42,009
Duluth, MN$41,983
Miami, FL$41,983
Cheyenne, WY$41,952
Grand Forks, ND$41,952
Bangor, ME$41,856
Cedar Rapids, IA$41,808
Durham, NC$41,789
Louisville, KY$41,786
Grand Rapids, MI$41,777
Hialeah, FL$41,773
Casper, WY$41,712
Scranton, PA$41,659
New Orleans, LA$41,646
Virginia Beach, VA$41,642
Akron, OH$41,620
Peoria, IL$41,563
Sarasota, FL$41,554
Nashville, TN$41,524
Omaha, NE$41,524
Green Bay, WI$41,524
Baton Rouge, LA$41,502
Charleston, SC$41,493
Jamestown, NY$41,471
Davenport, IA$41,471
Tucson, AZ$41,449
Saint Petersburg, FL$41,423
Tampa, FL$41,415
Evansville, IN$41,388
Port Arthur, TX$41,388
Bradenton, FL$41,371
Santa Fe, NM$41,292
Orlando, FL$41,214
Clearwater, FL$41,200
Canton, OH$41,109
La Crosse, WI$41,109
Albuquerque, NM$41,082
Newport News, VA$41,078
High Point, NC$41,065
Ogden, UT$41,047
Corpus Christi, TX$41,013
Norfolk, VA$40,986
Laramie, WY$40,986
Rock Island, IL$40,960
Saginaw, MI$40,951
Jacksonville, FL$40,947
Salisbury, NC$40,938
Boise, ID$40,929
Moline, IL$40,908
Fort Myers, FL$40,895
Memphis, TN$40,886
Tulsa, OK$40,864
Waterloo, IA$40,838
Spartanburg, SC$40,794
Lincoln, NE$40,772
Fort Wayne, IN$40,763
Provo, UT$40,759
Cedar Falls, IA$40,707
San Antonio, TX$40,689
Greensboro, NC$40,672
South Bend, IN$40,667
Savannah, GA$40,619
Muskegon, MI$40,602
Birmingham, AL$40,597
Winston Salem, NC$40,576
Lake Charles, LA$40,471
Anderson, IN$40,462
Lexington, KY$40,449
Augusta, GA$40,436
Greenville, SC$40,436
Lima, OH$40,401
Wichita, KS$40,396
Tuscaloosa, AL$40,396
Columbia, SC$40,357
Springfield, OH$40,348
Asheville, NC$40,278
Bloomington, IN$40,248
Knoxville, TN$40,091
Shreveport, LA$40,086
Wilmington, NC$40,029
Roanoke, VA$40,029
Topeka, KS$39,951
Frankfort, KY$39,946
Oklahoma City, OK$39,916
Chillicothe, OH$39,898
Longview, TX$39,894
Melbourne, FL$39,890
Sioux Falls, SD$39,820
Mobile, AL$39,815
Terre Haute, IN$39,798
Altoona, PA$39,772
Amarillo, TX$39,741
Killeen, TX$39,728
Fayetteville, AR$39,693
Chattanooga, TN$39,680
Sioux City, IA$39,640
Idaho Falls, ID$39,632
Lynchburg, VA$39,597
Gainesville, FL$39,540
Portsmouth, OH$39,518
Little Rock, AR$39,509
Lafayette, LA$39,492
Youngstown, OH$39,492
Daytona Beach, FL$39,466
Clarksville, TN$39,461
Pensacola, FL$39,457
Temple, TX$39,454
Hopkinsville, KY$39,326
Erie, PA$39,317
Florence, SC$39,300
Charleston, WV$39,230
Great Falls, MT$39,208
Macon, GA$39,147
Tallahassee, FL$39,142
Fayetteville, NC$39,134
Waco, TX$39,125
Helena, MT$39,094
Pine Bluff, AR$39,078
Vincennes, IN$39,024
Lubbock, TX$39,007
Alamogordo, NM$38,981
Twin Falls, ID$38,941
Rapid City, SD$38,928
Jackson, MS$38,850
Huntington, WV$38,847
Greenville, MS$38,845
Parkersburg, WV$38,801
Montgomery, AL$38,793
Wichita Falls, TX$38,749
Springfield, MO$38,749
Biloxi, MS$38,727
Monroe, LA$38,684
Johnstown, PA$38,653
Sumter, SC$38,635
Columbus, GA$38,631
Pascagoula, MS$38,548
Abilene, TX$38,548
Kingsport, TN$38,434
Albany, GA$38,434
Gulfport, MS$38,421
Alexandria, LA$38,277
Fort Smith, AR$38,168
El Paso, TX$38,050
Las Cruces, NM$37,853
Harlingen, TX$37,742
Pocatello, ID$37,735
Florence, AL$37,679
Brownsville, TX$37,670
Mcallen, TX$37,578
Dothan, AL$37,517
Columbus, MS$37,257
Altus, OK$37,054
Lawton, OK$36,971
Pierre, SD$36,813
What Skills Can Increase a Contact Center Consultant's Salary?
Demanded Skills for the Role:
Customer Service (Mentioned in 40.75% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Customer Care (Mentioned in 1.43% Job Postings): Customer care is the process of building an emotional connection with your customers, whereas customer service is simply the advice or assistance your business provides them.
Cash Handling (Mentioned in 0.91% Job Postings): Process of receiving and giving money in a business. In retail, cash handling ranges from the point of sale to the behind-the-scenes money management during the day.
Mastering certain specialized skills can lead to a significant increase in pay.
Here are examples of skills and the potential impact they can have on a Contact Center Consultant's salary.
Presentation: Can increase your salary by up to 17%.
Building Relationships: Can increase your salary by up to 11%.
Contact Center Consultant Salary by Industry: Top Paying Sectors
For Contact Center Consultant roles, the industry you choose can affect earning potential
by as much as 30% (the gap between the highest and lowest paying industries).
Data shows that the Financial Services and Biotechnology
sectors offer the strongest compensation, at 15% above the average.
In contrast, Contact Center Consultant positions in Edu., Gov't. & Nonprofit or Transportation typically offer lower base pay,
as these industries often view Contact Center Consultant as a support function rather than a direct revenue driver.
The top paying industries for a Contact Center Consultant
Industry Sector
Average Annual Salary
Average Hourly Rate
Pay vs.Avg
Financial Services
$50,250
$24.0
15%
Biotechnology
$48,065
$23.0
10%
Energy & Utilities
$48,065
$23.0
10%
Healthcare
$47,191
$23.0
8%
Pharmaceuticals
$47,191
$23.0
8%
How Education impacts a Contact Center Consultant's Salary?
Your level of education can impact your salary potential.
While many Contact Center Consultants enter the field with a High School Diploma or Technical Certificate degree,
higher education can lead to more specialized and higher-paying roles.
According to our 100% employer-reported salary data,
the median salary for a Contact Center Consultant with a High School Diploma or Technical Certificate is between
$42,912
and $45,653).
Contact Center Consultant Salaries by Degree Level
Contact Center Consultant Salary: Hourly Rate, Weekly Pay, and Monthly Pay
Understanding how a Contact Center Consultant's annual salary breaks down can help with budgeting.
Below, you can see the average hourly rate, weekly pay, and monthly pay for this role.
Use the buttons to switch between different pay periods.
Hourly
Monthly
Weekly
Yearly
Table View
Last Updated on September 01, 2026
$39,837
Average$43,695/year
$48,537
$3,320
Average$3,641/month
$4,045
$766
Average$840/week
$933
$19
Average$21/hour
$23
Annual Salary
Monthly Pay
Weekly Pay
Hourly Wage
75th Percentile
$48,537
$4,045
$933
$23
Average
$43,695
$3,641
$840
$21
25th Percentile
$39,837
$3,320
$766
$19
Salaries of Jobs related to Contact Center Consultant
Head of Contact Center Operations$243,713
Contact Center Director$182,318
Contact Center Senior Manager$146,596
Contact Center Manager$99,447
Medical Contact Center Nurse$87,500
Contact Center Supervisor$64,808
Contact Center Specialist$49,979
Contact Center Agent$49,633
Contact Center Engineer$42,941
Contact Center Representative$40,482
Contact Center Associate$38,844
Salary Trends for Contact Center Consultant
Salaries for a Contact Center Consultant can change over time,
reflecting shifts in market demand and the overall economy.
The median salary decreased from $38,177 in 2023
to around $37,402 in 2025,
reflecting changes in demand, location, experience, and the wider economy.
For a detailed analysis of Contact Center Consultant salary trends,
.
Average Annual Salary of Contact Center Consultant Over Time
$???
$38,177
$37,625
$37,402
$???
$???
2022
2023
2024
2025
2026
2027
Year
Average Annual Salary
2022
View More
2023
$38,177
2024
$37,625
2025
$37,402
2026
View More
2027
View More
Most common benefits for Contact Center Consultant
Social Security
401 (k)
Disability
Healthcare
Pension
Time Off (days)
Common company salaries for Contact Center Consultant
Here are companies hiring for Contact Center Consultant and their salaries, click below for more details.
C$128,509/per year
C R Bard IncBiotechnologythe United States
H$124,697/per year
Henry Schein CanadaBiotechnologythe United States
N$123,899/per year
Nordex IncBiotechnologythe United States
N$120,416/per year
Nipro CorpBiotechnologythe United States
E$115,870/per year
EnovisBiotechnologythe United States
A$114,553/per year
Advanced Research Projects Agency - EnergyBiotechnologythe United States
M$112,110/per year
MiniMed IncBiotechnologythe United States
L$111,500/per year
Labcorp Drug DevelopmentBiotechnologythe United States
L$110,229/per year
Life Technologies CorpBiotechnologythe United States
Z$106,224/per year
Zimmer BiometBiotechnologythe United States
P$103,077/per year
Promontory TherapeuticsBiotechnologythe United States
S$102,181/per year
Steris PLCBiotechnologythe United States
G$97,274/per year
Gavin Conferences Pty LtdBiotechnologythe United States
E$94,764/per year
Endeavor BioMedicinesBiotechnologythe United States
R$94,402/per year
Replay Holdings LLCBiotechnologythe United States
P$94,235/per year
Pleno IncBiotechnologythe United States
S$93,666/per year
Simulaids IncBiotechnologythe United States
N$88,880/per year
NOIRLab/CASBiotechnologythe United States
O$86,468/per year
Onward TechnologyBiotechnologythe United States
L$84,895/per year
LED Medical Diagnostics IncBiotechnologythe United States
E$84,682/per year
Eyeco LtdBiotechnologythe United States
P$84,523/per year
PaerosolBiotechnologythe United States
I$83,525/per year
IONIQ Sciences IncBiotechnologythe United States
S$82,815/per year
Stateside PPEBiotechnologythe United States
D$82,041/per year
Digi BioBiotechnologythe United States
Find Your Next Contact Center Consultant Job
Ready to take the next step in your career? Browse thousands of current Contact Center Consultant job openings on our job board. Use the search bar below to find your perfect match.
For Employees
Analyze the market and your qualifications to negotiate your salary with confidence.
Get a Salary Increase
Search thousands of open positions to find your next opportunity.
Search Job Openings
For Employers
Individualize employee pay based on unique job requirements and personal qualifications.
Adjust Employee Salary
Get the latest market price for benchmark jobs and jobs in your industry.
Price My Industry Jobs
FAQ about Contact Center Consultant
1. What industry pays the highest salary for Contact Center Consultant?
The Financial Services industry offers the highest average compensation for Contact Center Consultant roles,
with salaries approximately 15% above the market median.
Where Does Our Salary Data Come From?
Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.
