Salary AI Book a Demo

Director, Customer Relationship Management Salary in the United States

How much does a Director, Customer Relationship Management make in the United States?

As of September 01, 2026, the average salary for a Director, Customer Relationship Management in the United States is $205,061 per year, which breaks down to an hourly rate of $99.

However, a Director, Customer Relationship Management's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $250,188
  • Majority Range (25th-75th percentile): $184,028 to $228,682
  • Entry-Level (10th percentile): $164,879
Salary Factors Salary-Boosting Skills Salary by Experience Related Job Salaries Top Paying Cities Explore Related Jobs

Key Factors That Influence Director, Customer Relationship Management Salaries

A Director, Customer Relationship Management's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Director, Customer Relationship Management Salaries?

Experience is a primary driver of a Director, Customer Relationship Management's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $123,867
  • Early Career (1-2 years): $165,604
  • Mid-Level (2-4 years): $203,324
  • Senior-Level (5-8 years): $238,076
  • Expert (over 8 years): $299,485
Levels Salary
Account M... Level Director, Customer Relationship Management$123,867
Account M... Level Director, Customer Relationship Management$165,604
Director,... Level Director, Customer Relationship Management$203,324
VP of Acc... Level Director, Customer Relationship Management$238,076
SVP of Ac... Level Director, Customer Relationship Management$299,485
View as Graph

How Do Director, Customer Relationship Management Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Director, Customer Relationship Managements. For example, consider the average annual salaries in these key locations:
  • District of Columbia: $227,044.
  • California: $226,182.
  • Massachusetts: $223,168.

Top Paying Cities for Director, Customer Relationship Managements

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $258,643
  • San Francisco: $255,812
  • Oakland: $250,420

Director, Customer Relationship Management Salary by Industry: Top Paying Sectors

For Director, Customer Relationship Management roles, the industry you choose can affect earning potential by as much as 52% (the gap between the highest and lowest paying industries). Data shows that the Biotechnology and Energy & Utilities sectors offer the strongest compensation, at 30% above the average. In contrast, Director, Customer Relationship Management positions in Retail & Wholesale or Edu., Gov't. & Nonprofit typically offer lower base pay, as these industries often view Director, Customer Relationship Management as a support function rather than a direct revenue driver.

The top paying industries for a Director, Customer Relationship Management

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Biotechnology$266,579$128.030%
Energy & Utilities$246,073$118.020%
Healthcare$235,820$113.015%
Insurance$225,567$108.010%
Internet$225,567$108.010%

Director, Customer Relationship Management Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Director, Customer Relationship Management's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on September 01, 2026
$184,028
Average $205,061/year
$228,682
$15,336
Average $17,088/month
$19,057
$3,539
Average $3,943/week
$4,398
$88
Average $99/hour
$110
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $228,682 $19,057 $4,398 $110
Average $205,061 $17,088 $3,943 $99
25th Percentile $184,028 $15,336 $3,539 $88

Most common benefits for Director, Customer Relationship Management

  • Social Security
  • 401 (k)
  • Disability
  • Healthcare
  • Pension
  • Time Off (days)

Common company salaries for Director, Customer Relationship Management

Here are companies hiring for Director, Customer Relationship Management and their salaries, click below for more details.

Find Your Next Director, Customer Relationship Management Job

Ready to take the next step in your career? Browse thousands of current Director, Customer Relationship Management job openings on our job board. Use the search bar below to find your perfect match.

For Employees

Analyze the market and your qualifications to negotiate your salary with confidence.

Get a Salary Increase

Search thousands of open positions to find your next opportunity.

Search Job Openings

For Employers

Individualize employee pay based on unique job requirements and personal qualifications.

Adjust Employee Salary

Get the latest market price for benchmark jobs and jobs in your industry.

Price My Industry Jobs

FAQ about Director, Customer Relationship Management

1. What industry pays the highest salary for Director, Customer Relationship Management?

The Biotechnology industry offers the highest average compensation for Director, Customer Relationship Management roles, with salaries approximately 30% above the market median.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst