How much does an IT Support Analyst II make in the United States?
As of September 01, 2026, the average salary for an IT Support Analyst II in the United States is $79,974 per year, which breaks down to an hourly rate of $38.
However, an IT Support Analyst II's salary can vary significantly. Here’s a look at the typical salary range:
Top Earners (90th percentile): $95,248
Majority Range (25th-75th percentile): $71,893 to $87,969
Key Factors That Influence IT Support Analyst II Salaries
An IT Support Analyst II's salary isn't a fixed number. It's shaped by several important factors.
Below, we'll explore how your years of experience, geographic location, education
and company size
can directly affect your earning potential.
How Experience Level Affects IT Support Analyst Salaries?
Experience is a primary driver of an IT Support Analyst II's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:
How Do IT Support Analyst II Salaries Vary from State to State?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract IT Support Analyst IIs. For example, consider the average annual salaries in these key locations:
District of Columbia: $88,547.
California: $88,211.
Massachusetts: $87,036.
District of Columbia$88,547
California$88,211
Massachusetts$87,036
Washington$86,716
New Jersey$86,684
Alaska$86,572
Connecticut$85,468
New York$85,020
Hawaii$83,589
Rhode Island$82,917
Maryland$82,461
Minnesota$81,837
Colorado$81,597
Illinois$81,517
Oregon$81,213
Delaware$80,990
New Hampshire$80,849
Virginia$80,534
Pennsylvania$79,614
Nevada$79,150
North Dakota$78,998
Michigan$78,758
Wisconsin$78,670
Vermont$78,494
Texas$78,007
Maine$77,975
Arizona$77,927
Ohio$77,871
Georgia$77,135
Indiana$76,767
Wyoming$76,695
Utah$76,583
Iowa$76,535
Kansas$76,151
Louisiana$76,039
North Carolina$75,999
Missouri$75,983
Florida$75,671
Montana$75,503
Nebraska$75,343
Kentucky$75,255
South Carolina$74,936
Tennessee$74,736
Idaho$74,656
New Mexico$74,072
Oklahoma$73,944
Alabama$73,472
South Dakota$72,680
Arkansas$72,248
West Virginia$72,016
Mississippi$71,321
Top Paying Cities for IT Support Analyst IIs
Salaries can also vary between different cities.
Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay.
Here are a few examples of average annual salaries in different U.S. cities:
San Jose: $100,871
San Francisco: $99,767
Oakland: $97,664
San Jose, CA$100,871
San Francisco, CA$99,767
Oakland, CA$97,664
New York, NY$92,081
Paramus, NJ$90,962
Queens Village, NY$90,958
Passaic, NJ$90,882
Bergenfield, NJ$90,874
Stamford, CT$90,698
Huntington, NY$90,666
Newark, NJ$90,075
Bridgeport, CT$89,906
Vallejo, CA$89,747
New Brunswick, NJ$89,715
Petaluma, CA$89,667
Middlesex, NJ$89,515
Somerset, NJ$89,459
Santa Cruz, CA$89,355
Boston, MA$88,867
Monterey, CA$88,586
Seattle, WA$88,403
Santa Rosa, CA$88,387
Los Angeles, CA$88,363
Juneau, AK$88,155
Washington, DC$88,067
Orange, CA$87,783
Santa Ana, CA$87,571
Long Beach, CA$87,491
Anaheim, CA$87,475
Anchorage, AK$87,435
Santa Maria, CA$87,196
Everett, WA$87,180
Danbury, CT$86,898
Bremerton, WA$86,788
Tacoma, WA$86,500
New Suffolk, NY$86,498
Sacramento, CA$86,476
Santa Barbara, CA$86,388
Trenton, NJ$86,300
San Diego, CA$86,300
Brockton, MA$86,212
Fairbanks, AK$86,016
Lompoc, CA$85,812
Lowell, MA$85,747
Ventura, CA$85,732
Nashua, NH$85,716
Stockton, CA$85,708
Modesto, CA$85,124
Poughkeepsie, NY$84,948
Olympia, WA$84,796
Kennewick, WA$84,796
New Haven, CT$84,764
Lawrence, MA$84,476
Hartford, CT$84,396
Riverside, CA$84,380
New Bedford, MA$84,300
Richland, WA$84,300
Bakersfield, CA$84,189
San Bernardino, CA$84,157
New Britain, CT$84,149
Atlantic City, NJ$84,149
New London, CT$84,117
Norwich, CT$84,093
Portsmouth, NH$84,077
Boulder, CO$83,907
Portland, OR$83,797
Worcester, MA$83,789
Minneapolis, MN$83,541
Philadelphia, PA$83,429
Honolulu, HI$83,165
Saint Paul, MN$83,126
Vineland, NJ$83,109
Providence, RI$82,877
Chicago, IL$82,645
Bellingham, WA$82,549
Springfield, MA$82,485
Baltimore, MD$82,461
Chico, CA$82,261
Pittsfield, MA$82,045
Manchester, NH$81,893
Spokane, WA$81,541
Denver, CO$81,533
Albany, NY$81,158
Troy, NY$81,126
Nassau, NY$81,040
Schenectady, NY$80,958
Wilmington, DE$80,894
Burlington, VT$80,782
Salem, OR$80,750
Portland, ME$80,502
Yakima, WA$80,422
Rochester, MN$80,174
Reno, NV$80,134
Fresno, CA$80,134
Milwaukee, WI$80,062
Detroit, MI$79,982
Ann Arbor, MI$79,968
Allentown, PA$79,958
Colorado Springs, CO$79,822
Syracuse, NY$79,782
Carson City, NV$79,782
Houston, TX$79,670
Eugene, OR$79,630
Gary, IN$79,534
Springfield, OR$79,470
Bismarck, ND$79,454
Galveston, TX$79,398
Medford, OR$79,278
Fort Collins, CO$79,246
Concord, NH$79,206
Austin, TX$79,182
Mesa, AZ$79,014
Reading, PA$79,006
Phoenix, AZ$78,998
Dallas, TX$78,974
Saint Cloud, MN$78,897
Madison, WI$78,790
Utica, NY$78,574
Rochester, NY$78,446
Des Moines, IA$78,438
Raleigh, NC$78,430
Atlanta, GA$78,310
Battle Creek, MI$78,286
Salt Lake City, UT$78,262
Lancaster, PA$78,142
Harrisburg, PA$78,031
Kansas City, MO$77,951
Champaign, IL$77,935
Kansas City, KS$77,935
Fort Worth, TX$77,927
Columbus, OH$77,913
Boca Raton, FL$77,895
Pittsburgh, PA$77,863
Richmond, VA$77,831
Indianapolis, IN$77,815
Cleveland, OH$77,807
Las Vegas, NV$77,711
Cincinnati, OH$77,711
Petersburg, VA$77,591
Huntsville, AL$77,471
Lansing, MI$77,417
Lebanon, PA$77,407
Pueblo, CO$77,399
Appleton, WI$77,375
Buffalo, NY$77,343
Dayton, OH$77,319
Racine, WI$77,303
Charlotte, NC$77,295
Saint Louis, MO$77,271
York, PA$77,223
Elkhart, IN$77,223
Gastonia, NC$77,208
Billings, MT$77,188
Beaumont, TX$77,167
Lorain, OH$77,151
Benton Harbor, MI$77,135
Toledo, OH$77,119
Binghamton, NY$77,079
Rock Hill, SC$77,071
Rockford, IL$77,031
Springfield, IL$76,999
Elyria, OH$76,991
Fargo, ND$76,991
Flagstaff, AZ$76,935
Fort Lauderdale, FL$76,887
Duluth, MN$76,839
Miami, FL$76,839
Cheyenne, WY$76,783
Grand Forks, ND$76,783
Bangor, ME$76,607
Cedar Rapids, IA$76,519
Durham, NC$76,485
Louisville, KY$76,479
Grand Rapids, MI$76,463
Hialeah, FL$76,455
Casper, WY$76,343
Scranton, PA$76,247
New Orleans, LA$76,223
Virginia Beach, VA$76,215
Akron, OH$76,175
Peoria, IL$76,071
Sarasota, FL$76,055
Nashville, TN$75,999
Omaha, NE$75,999
Green Bay, WI$75,999
Baton Rouge, LA$75,959
Charleston, SC$75,943
Jamestown, NY$75,903
Davenport, IA$75,903
Tucson, AZ$75,863
Saint Petersburg, FL$75,815
Tampa, FL$75,799
Evansville, IN$75,751
Port Arthur, TX$75,751
Bradenton, FL$75,719
Santa Fe, NM$75,575
Orlando, FL$75,431
Clearwater, FL$75,407
Canton, OH$75,239
La Crosse, WI$75,239
Albuquerque, NM$75,191
Newport News, VA$75,183
High Point, NC$75,159
Ogden, UT$75,127
Corpus Christi, TX$75,064
Norfolk, VA$75,016
Laramie, WY$75,016
Rock Island, IL$74,968
Saginaw, MI$74,952
Jacksonville, FL$74,944
Salisbury, NC$74,928
Boise, ID$74,912
Moline, IL$74,872
Fort Myers, FL$74,848
Memphis, TN$74,832
Tulsa, OK$74,792
Waterloo, IA$74,744
Spartanburg, SC$74,664
Lincoln, NE$74,624
Fort Wayne, IN$74,608
Provo, UT$74,600
Cedar Falls, IA$74,504
San Antonio, TX$74,472
Greensboro, NC$74,440
South Bend, IN$74,432
Savannah, GA$74,344
Muskegon, MI$74,312
Birmingham, AL$74,304
Winston Salem, NC$74,265
Lake Charles, LA$74,072
Anderson, IN$74,056
Lexington, KY$74,032
Augusta, GA$74,008
Greenville, SC$74,008
Lima, OH$73,944
Wichita, KS$73,936
Tuscaloosa, AL$73,936
Columbia, SC$73,864
Springfield, OH$73,848
Asheville, NC$73,720
Bloomington, IN$73,664
Knoxville, TN$73,376
Shreveport, LA$73,368
Wilmington, NC$73,264
Roanoke, VA$73,264
Topeka, KS$73,120
Frankfort, KY$73,111
Oklahoma City, OK$73,056
Chillicothe, OH$73,024
Longview, TX$73,016
Melbourne, FL$73,008
Sioux Falls, SD$72,880
Mobile, AL$72,872
Terre Haute, IN$72,840
Altoona, PA$72,792
Amarillo, TX$72,736
Killeen, TX$72,712
Fayetteville, AR$72,648
Chattanooga, TN$72,624
Sioux City, IA$72,552
Idaho Falls, ID$72,536
Lynchburg, VA$72,472
Gainesville, FL$72,368
Portsmouth, OH$72,328
Little Rock, AR$72,312
Lafayette, LA$72,280
Youngstown, OH$72,280
Daytona Beach, FL$72,232
Clarksville, TN$72,224
Pensacola, FL$72,216
Temple, TX$72,211
Hopkinsville, KY$71,977
Erie, PA$71,961
Florence, SC$71,929
Charleston, WV$71,801
Great Falls, MT$71,761
Macon, GA$71,649
Tallahassee, FL$71,641
Fayetteville, NC$71,625
Waco, TX$71,609
Helena, MT$71,553
Pine Bluff, AR$71,522
Vincennes, IN$71,425
Lubbock, TX$71,393
Alamogordo, NM$71,345
Twin Falls, ID$71,273
Rapid City, SD$71,249
Jackson, MS$71,105
Huntington, WV$71,099
Greenville, MS$71,097
Parkersburg, WV$71,015
Montgomery, AL$71,001
Wichita Falls, TX$70,921
Springfield, MO$70,921
Biloxi, MS$70,881
Monroe, LA$70,801
Johnstown, PA$70,745
Sumter, SC$70,713
Columbus, GA$70,705
Pascagoula, MS$70,553
Abilene, TX$70,553
Kingsport, TN$70,345
Albany, GA$70,345
Gulfport, MS$70,321
Alexandria, LA$70,057
Fort Smith, AR$69,857
El Paso, TX$69,641
Las Cruces, NM$69,281
Harlingen, TX$69,078
Pocatello, ID$69,065
Florence, AL$68,961
Brownsville, TX$68,945
Mcallen, TX$68,778
Dothan, AL$68,666
Columbus, MS$68,191
Altus, OK$67,818
Lawton, OK$67,666
Pierre, SD$67,378
What Skills Can Increase an IT Support Analyst II's Salary?
Demanded Skills for the Role:
Troubleshooting (Mentioned in 9.87% Job Postings): Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
Computer Science (Mentioned in 2.39% Job Postings): Computer science is the study of computation, automation, and information. Computer science spans theoretical disciplines (such as algorithms, theory of computation, information theory, and automation) to practical disciplines.
Active Directory (Mentioned in 1.73% Job Postings): Active Directory (AD) is Microsoft's proprietary directory service. It runs on Windows Server and enables administrators to manage permissions and access to network resources.
Mastering certain specialized skills can lead to a significant increase in pay.
Here are examples of skills and the potential impact they can have on an IT Support Analyst II's salary.
Agile: Can increase your salary by up to 9%.
API: Can increase your salary by up to 8%.
Business Requirements: Can increase your salary by up to 8%.
IT Support Analyst II Salary by Industry: Top Paying Sectors
For IT Support Analyst II roles, the industry you choose can affect earning potential
by as much as 70% (the gap between the highest and lowest paying industries).
Data shows that the Biotechnology and Aerospace & Defense
sectors offer the strongest compensation, at 30% above the average.
In contrast, IT Support Analyst positions in Software & Networking or Edu., Gov't. & Nonprofit typically offer lower base pay,
as these industries often view IT Support Analyst II as a support function rather than a direct revenue driver.
The top paying industries for an IT Support Analyst II
Industry Sector
Average Annual Salary
Average Hourly Rate
Pay vs.Avg
Biotechnology
$103,966
$50.0
30%
Aerospace & Defense
$95,969
$46.0
20%
How Education impacts an IT Support Analyst II's Salary?
Your level of education can impact your salary potential.
While many IT Support Analyst IIs enter the field with a High School Diploma or Technical Certificate degree,
higher education can lead to more specialized and higher-paying roles.
According to our 100% employer-reported salary data,
the median salary for an IT Support Analyst II with a High School Diploma or Technical Certificate is between
$83,139
and $87,953).
IT Support Analyst II Salary: Hourly Rate, Weekly Pay, and Monthly Pay
Understanding how an IT Support Analyst II's annual salary breaks down can help with budgeting.
Below, you can see the average hourly rate, weekly pay, and monthly pay for this role.
Use the buttons to switch between different pay periods.
Hourly
Monthly
Weekly
Yearly
Table View
Last Updated on September 01, 2026
$71,893
Average$79,974/year
$87,969
$5,991
Average$6,664/month
$7,331
$1,383
Average$1,538/week
$1,692
$35
Average$38/hour
$42
Annual Salary
Monthly Pay
Weekly Pay
Hourly Wage
75th Percentile
$87,969
$7,331
$1,692
$42
Average
$79,974
$6,664
$1,538
$38
25th Percentile
$71,893
$5,991
$1,383
$35
Salaries of Jobs related to IT Support Analyst II
IT Change Management Analyst II$87,015
It Support Tech II$80,154
IT Operations Support Analyst$78,672
IT Analyst II$74,903
IT Desktop Support Analyst$66,451
IT Deskside Support Analyst$65,853
IT Support Analyst$64,856
It Support Technician II$60,046
IT Support Associate II$58,100
It Support Engineer II$58,015
It Support Specialist II$57,558
Salary Trends for IT Support Analyst II
Salaries for an IT Support Analyst II can change over time,
reflecting shifts in market demand and the overall economy.
The median salary decreased from $80,298 in 2023
to around $79,710 in 2025,
reflecting changes in demand, location, experience, and the wider economy.
For a detailed analysis of IT Support Analyst II salary trends,
.
Average Annual Salary of IT Support Analyst II Over Time
$???
$80,298
$80,548
$79,710
$???
$???
2022
2023
2024
2025
2026
2027
Year
Average Annual Salary
2022
View More
2023
$80,298
2024
$80,548
2025
$79,710
2026
View More
2027
View More
Most common benefits for IT Support Analyst II
Social Security
401 (k)
Disability
Healthcare
Pension
Time Off (days)
Common company salaries for IT Support Analyst II
Here are companies hiring for IT Support Analyst II and their salaries, click below for more details.
C$128,509/per year
C R Bard IncBiotechnologythe United States
H$124,697/per year
Henry Schein CanadaBiotechnologythe United States
N$123,899/per year
Nordex IncBiotechnologythe United States
N$120,416/per year
Nipro CorpBiotechnologythe United States
E$115,870/per year
EnovisBiotechnologythe United States
A$114,553/per year
Advanced Research Projects Agency - EnergyBiotechnologythe United States
M$112,110/per year
MiniMed IncBiotechnologythe United States
L$111,500/per year
Labcorp Drug DevelopmentBiotechnologythe United States
L$110,229/per year
Life Technologies CorpBiotechnologythe United States
Z$106,224/per year
Zimmer BiometBiotechnologythe United States
P$103,077/per year
Promontory TherapeuticsBiotechnologythe United States
S$102,181/per year
Steris PLCBiotechnologythe United States
G$97,274/per year
Gavin Conferences Pty LtdBiotechnologythe United States
E$94,764/per year
Endeavor BioMedicinesBiotechnologythe United States
R$94,402/per year
Replay Holdings LLCBiotechnologythe United States
P$94,235/per year
Pleno IncBiotechnologythe United States
S$93,666/per year
Simulaids IncBiotechnologythe United States
N$88,880/per year
NOIRLab/CASBiotechnologythe United States
O$86,468/per year
Onward TechnologyBiotechnologythe United States
L$84,895/per year
LED Medical Diagnostics IncBiotechnologythe United States
E$84,682/per year
Eyeco LtdBiotechnologythe United States
P$84,523/per year
PaerosolBiotechnologythe United States
I$83,525/per year
IONIQ Sciences IncBiotechnologythe United States
S$82,815/per year
Stateside PPEBiotechnologythe United States
D$82,041/per year
Digi BioBiotechnologythe United States
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FAQ about IT Support Analyst II
1. What industry pays the highest salary for IT Support Analyst II?
The Biotechnology industry offers the highest average compensation for IT Support Analyst II roles,
with salaries approximately 30% above the market median.
Where Does Our Salary Data Come From?
Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.
