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Telephone Customer Sales Representative Salary in the United States

How much does a Telephone Customer Sales Representative make in the United States?

As of October 01, 2026, the average salary for a Telephone Customer Sales Representative in the United States is $38,602 per year, which breaks down to an hourly rate of $19.

However, a Telephone Customer Sales Representative's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $49,339
  • Majority Range (25th-75th percentile): $35,198 to $44,222
  • Entry-Level (10th percentile): $32,098
Salary Factors Salary-Boosting Skills Salary by Experience Related Job Salaries Top Paying Cities Explore Related Jobs

Key Factors That Influence Telephone Customer Sales Representative Salaries

A Telephone Customer Sales Representative's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects Telephone Customer Sales Representative Salaries?

Experience is a primary driver of a Telephone Customer Sales Representative's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $38,189
  • Early Career (1-2 years): $43,441
  • Mid-Level (2-4 years): $52,916
  • Senior-Level (5-8 years): $63,999
  • Expert (over 8 years): $63,811
Levels Salary
Telephone... Level Telephone Customer Sales Representative$38,189
Contact C... Level Telephone Customer Sales Representative$43,441
Contact C... Level Telephone Customer Sales Representative$52,916
Contact C... Level Telephone Customer Sales Representative$63,999
Outbound ... Level Telephone Customer Sales Representative$63,811
View as Graph

How Do Telephone Customer Sales Representative Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Telephone Customer Sales Representatives. For example, consider the average annual salaries in these key locations:
  • District of Columbia: $42,740.
  • California: $42,578.
  • Massachusetts: $42,010.

Top Paying Cities for Telephone Customer Sales Representatives

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $48,689
  • San Francisco: $48,155
  • Oakland: $47,141

What Skills Can Increase a Telephone Customer Sales Representative's Salary?

Demanded Skills for the Role:

  • Customer Service (Mentioned in 22.06% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  • Customer Contact (Mentioned in 1.56% Job Postings): Customer Contact is the process of handling a query of the customer before, during, and after the purchase of any product or service.
  • Data Entry (Mentioned in 0.98% Job Postings): Transcribing information into an electronic medium such as a computer or other electronic device.
Skills Demand Percentage
Customer Service 22.06%
Customer Contact 1.56%
Data Entry 0.98%
See More Skills

What skills can make your compensation higher?

Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Telephone Customer Sales Representative's salary.

  • Support Services: Can increase your salary by up to 33%.
  • Customer Relations: Can increase your salary by up to 13%.
  • Verbal Communication: Can increase your salary by up to 9%.
Skill Salary Salary % Increase
Support Services $51,341
33%
Customer Relations $43,620
13%
Verbal Communication $42,076
9%
Get Latest Data

Telephone Customer Sales Representative Salary by Industry: Top Paying Sectors

For Telephone Customer Sales Representative roles, the industry you choose can affect earning potential by as much as 20% (the gap between the highest and lowest paying industries). Data shows that the Aerospace & Defense and Biotechnology sectors offer the strongest compensation, at 10% above the average. In contrast, Telephone Customer Sales Representative positions in Transportation or Telecom typically offer lower base pay, as these industries often view Telephone Customer Sales Representative as a support function rather than a direct revenue driver.

The top paying industries for a Telephone Customer Sales Representative

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Aerospace & Defense$42,462$20.010%
Biotechnology$42,462$20.010%
Business Services$42,462$20.010%
Chemicals$42,462$20.010%
Construction$42,462$20.010%

How Education impacts a Telephone Customer Sales Representative's Salary?

Your level of education can impact your salary potential. While many Telephone Customer Sales Representatives enter the field with a High School Diploma or Technical Certificate degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for a Telephone Customer Sales Representative with a High School Diploma or Technical Certificate is between $34,214 and $37,564).

Telephone Customer Sales Representative Salaries by Degree Level

Typical Education for Telephone Customer Sales Representative
Degree Level % of user with this level of education
No Diploma 3.8%
High School 30.2%
Associates 20.8%
Bachelors 37.7%
Masters 7.5%
Doctorate 0.0%
View as Graph

Telephone Customer Sales Representative Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Telephone Customer Sales Representative's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on October 01, 2026
$35,198
Average $38,602/year
$44,222
$2,933
Average $3,217/month
$3,685
$677
Average $742/week
$850
$17
Average $19/hour
$21
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $44,222 $3,685 $850 $21
Average $38,602 $3,217 $742 $19
25th Percentile $35,198 $2,933 $677 $17

Most common benefits for Telephone Customer Sales Representative

  • Social Security
  • 401 (k)
  • Disability
  • Healthcare
  • Pension
  • Time Off (days)

Common company salaries for Telephone Customer Sales Representative

Here are companies hiring for Telephone Customer Sales Representative and their salaries, click below for more details.

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FAQ about Telephone Customer Sales Representative

1. What industry pays the highest salary for Telephone Customer Sales Representative?

The Aerospace & Defense industry offers the highest average compensation for Telephone Customer Sales Representative roles, with salaries approximately 10% above the market median.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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