Bilingual Customer Service Rep Salary in the United States
How much does a Bilingual Customer Service Rep make in the United States?
As of September 01, 2026, the average salary for a Bilingual Customer Service Rep in the United States is $38,089 per year, which breaks down to an hourly rate of $18.
However, a Bilingual Customer Service Rep's salary can vary significantly. Here’s a look at the typical salary range:
Top Earners (90th percentile): $44,336
Majority Range (25th-75th percentile): $34,822 to $41,359
Entry-Level (10th percentile): $31,848
10%$31,848
50% (Median)$38,089
90%$44,336
Bilingual Customer Service Rep Salaries by Percentile
Key Factors That Influence Bilingual Customer Service Rep Salaries
A Bilingual Customer Service Rep's salary isn't a fixed number. It's shaped by several important factors.
Below, we'll explore how your years of experience, geographic location, education
and company size
can directly affect your earning potential.
How Experience Level Affects Bilingual Customer Service Rep Salaries?
Experience is a primary driver of a Bilingual Customer Service Rep's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:
How Do Bilingual Customer Service Rep Salaries Vary from State to State?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Bilingual Customer Service Reps. For example, consider the average annual salaries in these key locations:
District of Columbia: $42,172.
California: $42,012.
Massachusetts: $41,453.
District of Columbia$42,172
California$42,012
Massachusetts$41,453
Washington$41,300
New Jersey$41,285
Alaska$41,232
Connecticut$40,706
New York$40,493
Hawaii$39,811
Rhode Island$39,491
Maryland$39,274
Minnesota$38,977
Colorado$38,863
Illinois$38,824
Oregon$38,680
Delaware$38,573
New Hampshire$38,506
Virginia$38,356
Pennsylvania$37,918
Nevada$37,697
North Dakota$37,625
Michigan$37,510
Wisconsin$37,468
Vermont$37,385
Texas$37,152
Maine$37,137
Arizona$37,114
Ohio$37,088
Georgia$36,737
Indiana$36,562
Wyoming$36,528
Utah$36,474
Iowa$36,451
Kansas$36,269
Louisiana$36,215
North Carolina$36,196
Missouri$36,189
Florida$36,040
Montana$35,960
Nebraska$35,884
Kentucky$35,842
South Carolina$35,690
Tennessee$35,594
Idaho$35,556
New Mexico$35,278
Oklahoma$35,217
Alabama$34,993
South Dakota$34,616
Arkansas$34,410
West Virginia$34,299
Mississippi$33,968
Top Paying Cities for Bilingual Customer Service Reps
Salaries can also vary between different cities.
Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay.
Here are a few examples of average annual salaries in different U.S. cities:
San Jose: $48,042
San Francisco: $47,516
Oakland: $46,515
San Jose, CA$48,042
San Francisco, CA$47,516
Oakland, CA$46,515
New York, NY$43,856
Paramus, NJ$43,322
Queens Village, NY$43,320
Passaic, NJ$43,284
Bergenfield, NJ$43,281
Stamford, CT$43,197
Huntington, NY$43,181
Newark, NJ$42,900
Bridgeport, CT$42,820
Vallejo, CA$42,744
New Brunswick, NJ$42,729
Petaluma, CA$42,706
Middlesex, NJ$42,633
Somerset, NJ$42,607
Santa Cruz, CA$42,557
Boston, MA$42,325
Monterey, CA$42,191
Seattle, WA$42,104
Santa Rosa, CA$42,096
Los Angeles, CA$42,085
Juneau, AK$41,986
Washington, DC$41,944
Orange, CA$41,808
Santa Ana, CA$41,708
Long Beach, CA$41,670
Anaheim, CA$41,662
Anchorage, AK$41,643
Santa Maria, CA$41,529
Everett, WA$41,521
Danbury, CT$41,387
Bremerton, WA$41,335
Tacoma, WA$41,197
New Suffolk, NY$41,197
Sacramento, CA$41,186
Santa Barbara, CA$41,144
Trenton, NJ$41,102
San Diego, CA$41,102
Brockton, MA$41,060
Fairbanks, AK$40,967
Lompoc, CA$40,870
Lowell, MA$40,839
Ventura, CA$40,832
Nashua, NH$40,824
Stockton, CA$40,820
Modesto, CA$40,542
Poughkeepsie, NY$40,458
Olympia, WA$40,386
Kennewick, WA$40,386
New Haven, CT$40,371
Lawrence, MA$40,234
Hartford, CT$40,196
Riverside, CA$40,188
New Bedford, MA$40,150
Richland, WA$40,150
Bakersfield, CA$40,097
San Bernardino, CA$40,081
New Britain, CT$40,078
Atlantic City, NJ$40,078
New London, CT$40,062
Norwich, CT$40,051
Portsmouth, NH$40,043
Boulder, CO$39,963
Portland, OR$39,910
Worcester, MA$39,906
Minneapolis, MN$39,788
Philadelphia, PA$39,735
Honolulu, HI$39,609
Saint Paul, MN$39,591
Vineland, NJ$39,582
Providence, RI$39,472
Chicago, IL$39,361
Bellingham, WA$39,316
Springfield, MA$39,285
Baltimore, MD$39,274
Chico, CA$39,179
Pittsfield, MA$39,076
Manchester, NH$39,003
Spokane, WA$38,836
Denver, CO$38,832
Albany, NY$38,653
Troy, NY$38,638
Nassau, NY$38,597
Schenectady, NY$38,558
Wilmington, DE$38,527
Burlington, VT$38,474
Salem, OR$38,459
Portland, ME$38,341
Yakima, WA$38,303
Rochester, MN$38,185
Reno, NV$38,165
Fresno, CA$38,165
Milwaukee, WI$38,131
Detroit, MI$38,093
Ann Arbor, MI$38,087
Allentown, PA$38,082
Colorado Springs, CO$38,017
Syracuse, NY$37,998
Carson City, NV$37,998
Houston, TX$37,945
Eugene, OR$37,926
Gary, IN$37,880
Springfield, OR$37,849
Bismarck, ND$37,842
Galveston, TX$37,815
Medford, OR$37,758
Fort Collins, CO$37,743
Concord, NH$37,724
Austin, TX$37,712
Mesa, AZ$37,632
Reading, PA$37,628
Phoenix, AZ$37,625
Dallas, TX$37,613
Saint Cloud, MN$37,577
Madison, WI$37,526
Utica, NY$37,423
Rochester, NY$37,362
Des Moines, IA$37,358
Raleigh, NC$37,354
Atlanta, GA$37,297
Battle Creek, MI$37,286
Salt Lake City, UT$37,274
Lancaster, PA$37,217
Harrisburg, PA$37,164
Kansas City, MO$37,126
Champaign, IL$37,118
Kansas City, KS$37,118
Fort Worth, TX$37,114
Columbus, OH$37,108
Boca Raton, FL$37,099
Pittsburgh, PA$37,084
Richmond, VA$37,069
Indianapolis, IN$37,061
Cleveland, OH$37,057
Las Vegas, NV$37,011
Cincinnati, OH$37,011
Petersburg, VA$36,954
Huntsville, AL$36,897
Lansing, MI$36,872
Lebanon, PA$36,867
Pueblo, CO$36,863
Appleton, WI$36,851
Buffalo, NY$36,836
Dayton, OH$36,825
Racine, WI$36,817
Charlotte, NC$36,813
Saint Louis, MO$36,802
York, PA$36,779
Elkhart, IN$36,779
Gastonia, NC$36,772
Billings, MT$36,763
Beaumont, TX$36,752
Lorain, OH$36,745
Benton Harbor, MI$36,737
Toledo, OH$36,730
Binghamton, NY$36,710
Rock Hill, SC$36,707
Rockford, IL$36,688
Springfield, IL$36,672
Elyria, OH$36,669
Fargo, ND$36,669
Flagstaff, AZ$36,642
Fort Lauderdale, FL$36,619
Duluth, MN$36,596
Miami, FL$36,596
Cheyenne, WY$36,570
Grand Forks, ND$36,570
Bangor, ME$36,486
Cedar Rapids, IA$36,444
Durham, NC$36,428
Louisville, KY$36,425
Grand Rapids, MI$36,417
Hialeah, FL$36,413
Casper, WY$36,360
Scranton, PA$36,314
New Orleans, LA$36,303
Virginia Beach, VA$36,299
Akron, OH$36,280
Peoria, IL$36,231
Sarasota, FL$36,223
Nashville, TN$36,196
Omaha, NE$36,196
Green Bay, WI$36,196
Baton Rouge, LA$36,177
Charleston, SC$36,170
Jamestown, NY$36,151
Davenport, IA$36,151
Tucson, AZ$36,132
Saint Petersburg, FL$36,109
Tampa, FL$36,101
Evansville, IN$36,078
Port Arthur, TX$36,078
Bradenton, FL$36,063
Santa Fe, NM$35,994
Orlando, FL$35,926
Clearwater, FL$35,914
Canton, OH$35,834
La Crosse, WI$35,834
Albuquerque, NM$35,812
Newport News, VA$35,808
High Point, NC$35,796
Ogden, UT$35,781
Corpus Christi, TX$35,751
Norfolk, VA$35,728
Laramie, WY$35,728
Rock Island, IL$35,705
Saginaw, MI$35,697
Jacksonville, FL$35,693
Salisbury, NC$35,686
Boise, ID$35,678
Moline, IL$35,659
Fort Myers, FL$35,648
Memphis, TN$35,640
Tulsa, OK$35,621
Waterloo, IA$35,598
Spartanburg, SC$35,560
Lincoln, NE$35,541
Fort Wayne, IN$35,534
Provo, UT$35,530
Cedar Falls, IA$35,484
San Antonio, TX$35,469
Greensboro, NC$35,454
South Bend, IN$35,450
Savannah, GA$35,408
Muskegon, MI$35,393
Birmingham, AL$35,389
Winston Salem, NC$35,370
Lake Charles, LA$35,278
Anderson, IN$35,271
Lexington, KY$35,259
Augusta, GA$35,248
Greenville, SC$35,248
Lima, OH$35,217
Wichita, KS$35,214
Tuscaloosa, AL$35,214
Columbia, SC$35,179
Springfield, OH$35,172
Asheville, NC$35,111
Bloomington, IN$35,084
Knoxville, TN$34,947
Shreveport, LA$34,943
Wilmington, NC$34,894
Roanoke, VA$34,894
Topeka, KS$34,825
Frankfort, KY$34,821
Oklahoma City, OK$34,795
Chillicothe, OH$34,779
Longview, TX$34,776
Melbourne, FL$34,772
Sioux Falls, SD$34,711
Mobile, AL$34,707
Terre Haute, IN$34,692
Altoona, PA$34,669
Amarillo, TX$34,642
Killeen, TX$34,631
Fayetteville, AR$34,600
Chattanooga, TN$34,589
Sioux City, IA$34,555
Idaho Falls, ID$34,547
Lynchburg, VA$34,517
Gainesville, FL$34,467
Portsmouth, OH$34,448
Little Rock, AR$34,440
Lafayette, LA$34,425
Youngstown, OH$34,425
Daytona Beach, FL$34,402
Clarksville, TN$34,398
Pensacola, FL$34,395
Temple, TX$34,392
Hopkinsville, KY$34,280
Erie, PA$34,273
Florence, SC$34,258
Charleston, WV$34,197
Great Falls, MT$34,178
Macon, GA$34,124
Tallahassee, FL$34,120
Fayetteville, NC$34,113
Waco, TX$34,105
Helena, MT$34,078
Pine Bluff, AR$34,064
Vincennes, IN$34,018
Lubbock, TX$34,002
Alamogordo, NM$33,979
Twin Falls, ID$33,945
Rapid City, SD$33,934
Jackson, MS$33,865
Huntington, WV$33,863
Greenville, MS$33,861
Parkersburg, WV$33,823
Montgomery, AL$33,816
Wichita Falls, TX$33,778
Springfield, MO$33,778
Biloxi, MS$33,759
Monroe, LA$33,720
Johnstown, PA$33,694
Sumter, SC$33,679
Columbus, GA$33,675
Pascagoula, MS$33,602
Abilene, TX$33,602
Kingsport, TN$33,503
Albany, GA$33,503
Gulfport, MS$33,492
Alexandria, LA$33,366
Fort Smith, AR$33,271
El Paso, TX$33,168
Las Cruces, NM$32,997
Harlingen, TX$32,900
Pocatello, ID$32,894
Florence, AL$32,844
Brownsville, TX$32,837
Mcallen, TX$32,757
Dothan, AL$32,703
Columbus, MS$32,477
Altus, OK$32,300
Lawton, OK$32,227
Pierre, SD$32,090
What Skills Can Increase a Bilingual Customer Service Rep's Salary?
Demanded Skills for the Role:
Customer Service (Mentioned in 40.36% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Microsoft Office (Mentioned in 1.68% Job Postings): Microsoft Office is a suite of desktop productivity applications that is designed by Microsoft for business use. You can create documents containing text and images, work with data in spreadsheets and databases, create presentations and posters.
Customer Care (Mentioned in 1.06% Job Postings): Customer care is the process of building an emotional connection with your customers, whereas customer service is simply the advice or assistance your business provides them.
Mastering certain specialized skills can lead to a significant increase in pay.
Here are examples of skills and the potential impact they can have on a Bilingual Customer Service Rep's salary.
Leadership: Can increase your salary by up to 15%.
Client Service: Can increase your salary by up to 14%.
Customer Relationship: Can increase your salary by up to 12%.
Bilingual Customer Service Rep Salary by Industry: Top Paying Sectors
For Bilingual Customer Service Rep roles, the industry you choose can affect earning potential
by as much as 38% (the gap between the highest and lowest paying industries).
Data shows that the Healthcare and Energy & Utilities
sectors offer the strongest compensation, at 18% above the average.
In contrast, Bilingual Customer Service Rep positions in Transportation or Hospitality & Leisure typically offer lower base pay,
as these industries often view Bilingual Customer Service Rep as a support function rather than a direct revenue driver.
The top paying industries for a Bilingual Customer Service Rep
Industry Sector
Average Annual Salary
Average Hourly Rate
Pay vs.Avg
Healthcare
$44,945
$22.0
18%
Energy & Utilities
$43,803
$21.0
15%
Financial Services
$41,898
$20.0
10%
Insurance
$41,898
$20.0
10%
Pharmaceuticals
$41,898
$20.0
10%
How Education impacts a Bilingual Customer Service Rep's Salary?
Your level of education can impact your salary potential.
While many Bilingual Customer Service Reps enter the field with a High School Diploma or Technical Certificate degree,
higher education can lead to more specialized and higher-paying roles.
According to our 100% employer-reported salary data,
the median salary for a Bilingual Customer Service Rep with a High School Diploma or Technical Certificate is between
$36,297
and $38,556).
Bilingual Customer Service Rep Salaries by Degree Level
$41,100
$40,400
$39,800
$39,100
$38,400
$37,700
$37,000
$36,300
No Diploma
High School
Associates
Bachelors
Masters
Doctorate
Typical Education for Bilingual Customer Service Rep
Degree Level
% of user with this level of education
No Diploma
1.6%
High School
40.2%
Associates
15.2%
Bachelors
39.6%
Masters
3.4%
Doctorate
0.0%
Typical Education for Bilingual Customer Service Rep
Bilingual Customer Service Rep Salary: Hourly Rate, Weekly Pay, and Monthly Pay
Understanding how a Bilingual Customer Service Rep's annual salary breaks down can help with budgeting.
Below, you can see the average hourly rate, weekly pay, and monthly pay for this role.
Use the buttons to switch between different pay periods.
Hourly
Monthly
Weekly
Yearly
Table View
Last Updated on September 01, 2026
$34,822
Average$38,089/year
$41,359
$2,902
Average$3,174/month
$3,447
$670
Average$732/week
$795
$17
Average$18/hour
$20
Annual Salary
Monthly Pay
Weekly Pay
Hourly Wage
75th Percentile
$41,359
$3,447
$795
$20
Average
$38,089
$3,174
$732
$18
25th Percentile
$34,822
$2,902
$670
$17
Salaries of Jobs related to Bilingual Customer Service Rep
Bilingual Customer Service Representative$44,083
Customer Service Rep II$43,961
Bilingual French/English Customer Service Representative$42,385
Customer Service REp$39,849
Customer Service Rep I$39,645
Bilingual Dispatcher/Customer Service Representative$39,129
Bilingual Customer Service Clerk$39,025
Core Customer Service Rep$38,128
Bilingual Customer Service$37,441
Branch Customer Service Rep$35,808
Teller/Customer Service Rep$33,913
Salary Trends for Bilingual Customer Service Rep
Salaries for a Bilingual Customer Service Rep can change over time,
reflecting shifts in market demand and the overall economy.
The median salary decreased from $33,997 in 2023
to around $33,110 in 2025,
reflecting changes in demand, location, experience, and the wider economy.
For a detailed analysis of Bilingual Customer Service Rep salary trends,
.
Average Annual Salary of Bilingual Customer Service Rep Over Time
$???
$33,997
$33,417
$33,110
$???
$???
2022
2023
2024
2025
2026
2027
Year
Average Annual Salary
2022
View More
2023
$33,997
2024
$33,417
2025
$33,110
2026
View More
2027
View More
Most common benefits for Bilingual Customer Service Rep
Social Security
401 (k)
Disability
Healthcare
Pension
Time Off (days)
Common company salaries for Bilingual Customer Service Rep
Here are companies hiring for Bilingual Customer Service Rep and their salaries, click below for more details.
C$128,509/per year
C R Bard IncBiotechnologythe United States
H$124,697/per year
Henry Schein CanadaBiotechnologythe United States
N$123,899/per year
Nordex IncBiotechnologythe United States
N$120,416/per year
Nipro CorpBiotechnologythe United States
E$115,870/per year
EnovisBiotechnologythe United States
A$114,553/per year
Advanced Research Projects Agency - EnergyBiotechnologythe United States
M$112,110/per year
MiniMed IncBiotechnologythe United States
L$111,500/per year
Labcorp Drug DevelopmentBiotechnologythe United States
L$110,229/per year
Life Technologies CorpBiotechnologythe United States
Z$106,224/per year
Zimmer BiometBiotechnologythe United States
P$103,077/per year
Promontory TherapeuticsBiotechnologythe United States
S$102,181/per year
Steris PLCBiotechnologythe United States
G$97,274/per year
Gavin Conferences Pty LtdBiotechnologythe United States
E$94,764/per year
Endeavor BioMedicinesBiotechnologythe United States
R$94,402/per year
Replay Holdings LLCBiotechnologythe United States
P$94,235/per year
Pleno IncBiotechnologythe United States
S$93,666/per year
Simulaids IncBiotechnologythe United States
N$88,880/per year
NOIRLab/CASBiotechnologythe United States
O$86,468/per year
Onward TechnologyBiotechnologythe United States
L$84,895/per year
LED Medical Diagnostics IncBiotechnologythe United States
E$84,682/per year
Eyeco LtdBiotechnologythe United States
P$84,523/per year
PaerosolBiotechnologythe United States
I$83,525/per year
IONIQ Sciences IncBiotechnologythe United States
S$82,815/per year
Stateside PPEBiotechnologythe United States
D$82,041/per year
Digi BioBiotechnologythe United States
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FAQ about Bilingual Customer Service Rep
1. What industry pays the highest salary for Bilingual Customer Service Rep?
The Healthcare industry offers the highest average compensation for Bilingual Customer Service Rep roles,
with salaries approximately 18% above the market median.
Where Does Our Salary Data Come From?
Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.
