Customer Service and Sales Support Representative Salary in the United States
How much does a Customer Service and Sales Support Representative make in the United States?
As of October 01, 2026, the average salary for a Customer Service and Sales Support Representative in the United States is $60,776 per year, which breaks down to an hourly rate of $29.
However, a Customer Service and Sales Support Representative's salary can vary significantly. Here’s a look at the typical salary range:
Top Earners (90th percentile): $75,615
Majority Range (25th-75th percentile): $54,067 to $68,544
Entry-Level (10th percentile): $47,958
10%$47,958
50% (Median)$60,776
90%$75,615
Customer Service and Sales Support Representative Salaries by Percentile
Key Factors That Influence Customer Service and Sales Support Representative Salaries
A Customer Service and Sales Support Representative's salary isn't a fixed number. It's shaped by several important factors.
Below, we'll explore how your years of experience, geographic location, education
and company size
can directly affect your earning potential.
How Experience Level Affects Customer Service and Sales Support Representative Salaries?
Experience is a primary driver of a Customer Service and Sales Support Representative's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:
Entry-Level (less than 1 year): $60,205
Early Career (1-2 years): $77,163
Mid-Level (2-4 years): $91,027
Senior-Level (5-8 years): $119,242
Expert (over 8 years): $78,148
Levels
Salary
Customer ... Level Customer Service and Sales Support Representative
$60,205
Sales Sup... Level Customer Service and Sales Support Representative
$77,163
Sales Sup... Level Customer Service and Sales Support Representative
$91,027
Sales Sup... Level Customer Service and Sales Support Representative
$119,242
Sales Ass... Level Customer Service and Sales Support Representative
How Do Customer Service and Sales Support Representative Salaries Vary from State to State?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Service and Sales Support Representatives. For example, consider the average annual salaries in these key locations:
District of Columbia: $67,291.
California: $67,036.
Massachusetts: $66,143.
District of Columbia$67,291
California$67,036
Massachusetts$66,143
Washington$65,900
New Jersey$65,875
Alaska$65,790
Connecticut$64,952
New York$64,611
Hawaii$63,523
Rhode Island$63,013
Maryland$62,666
Minnesota$62,192
Colorado$62,010
Illinois$61,949
Oregon$61,718
Delaware$61,548
New Hampshire$61,441
Virginia$61,202
Pennsylvania$60,503
Nevada$60,150
North Dakota$60,035
Michigan$59,852
Wisconsin$59,786
Vermont$59,652
Texas$59,281
Maine$59,257
Arizona$59,220
Ohio$59,178
Georgia$58,619
Indiana$58,339
Wyoming$58,284
Utah$58,199
Iowa$58,163
Kansas$57,871
Louisiana$57,786
North Carolina$57,756
Missouri$57,743
Florida$57,506
Montana$57,379
Nebraska$57,257
Kentucky$57,190
South Carolina$56,947
Tennessee$56,795
Idaho$56,735
New Mexico$56,291
Oklahoma$56,194
Alabama$55,835
South Dakota$55,233
Arkansas$54,905
West Virginia$54,729
Mississippi$54,200
Top Paying Cities for Customer Service and Sales Support Representatives
Salaries can also vary between different cities.
Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay.
Here are a few examples of average annual salaries in different U.S. cities:
San Jose: $76,657
San Francisco: $75,818
Oakland: $74,220
San Jose, CA$76,657
San Francisco, CA$75,818
Oakland, CA$74,220
New York, NY$69,977
Paramus, NJ$69,126
Queens Village, NY$69,123
Passaic, NJ$69,065
Bergenfield, NJ$69,060
Stamford, CT$68,926
Huntington, NY$68,901
Newark, NJ$68,452
Bridgeport, CT$68,324
Vallejo, CA$68,203
New Brunswick, NJ$68,179
Petaluma, CA$68,142
Middlesex, NJ$68,027
Somerset, NJ$67,984
Santa Cruz, CA$67,905
Boston, MA$67,535
Monterey, CA$67,321
Seattle, WA$67,182
Santa Rosa, CA$67,170
Los Angeles, CA$67,152
Juneau, AK$66,994
Washington, DC$66,927
Orange, CA$66,710
Santa Ana, CA$66,550
Long Beach, CA$66,489
Anaheim, CA$66,477
Anchorage, AK$66,447
Santa Maria, CA$66,264
Everett, WA$66,252
Danbury, CT$66,038
Bremerton, WA$65,954
Tacoma, WA$65,736
New Suffolk, NY$65,734
Sacramento, CA$65,717
Santa Barbara, CA$65,650
Trenton, NJ$65,584
San Diego, CA$65,584
Brockton, MA$65,517
Fairbanks, AK$65,368
Lompoc, CA$65,213
Lowell, MA$65,164
Ventura, CA$65,152
Nashua, NH$65,140
Stockton, CA$65,134
Modesto, CA$64,690
Poughkeepsie, NY$64,556
Olympia, WA$64,441
Kennewick, WA$64,441
New Haven, CT$64,417
Lawrence, MA$64,198
Hartford, CT$64,137
Riverside, CA$64,125
New Bedford, MA$64,064
Richland, WA$64,064
Bakersfield, CA$63,979
San Bernardino, CA$63,955
New Britain, CT$63,949
Atlantic City, NJ$63,949
New London, CT$63,924
Norwich, CT$63,906
Portsmouth, NH$63,894
Boulder, CO$63,765
Portland, OR$63,681
Worcester, MA$63,675
Minneapolis, MN$63,487
Philadelphia, PA$63,402
Honolulu, HI$63,201
Saint Paul, MN$63,172
Vineland, NJ$63,159
Providence, RI$62,982
Chicago, IL$62,806
Bellingham, WA$62,733
Springfield, MA$62,685
Baltimore, MD$62,666
Chico, CA$62,514
Pittsfield, MA$62,350
Manchester, NH$62,235
Spokane, WA$61,967
Denver, CO$61,961
Albany, NY$61,676
Troy, NY$61,651
Nassau, NY$61,586
Schenectady, NY$61,524
Wilmington, DE$61,475
Burlington, VT$61,390
Salem, OR$61,366
Portland, ME$61,177
Yakima, WA$61,117
Rochester, MN$60,928
Reno, NV$60,898
Fresno, CA$60,898
Milwaukee, WI$60,843
Detroit, MI$60,782
Ann Arbor, MI$60,772
Allentown, PA$60,764
Colorado Springs, CO$60,661
Syracuse, NY$60,630
Carson City, NV$60,630
Houston, TX$60,545
Eugene, OR$60,515
Gary, IN$60,442
Springfield, OR$60,393
Bismarck, ND$60,381
Galveston, TX$60,339
Medford, OR$60,247
Fort Collins, CO$60,223
Concord, NH$60,193
Austin, TX$60,175
Mesa, AZ$60,047
Reading, PA$60,041
Phoenix, AZ$60,035
Dallas, TX$60,016
Saint Cloud, MN$59,958
Madison, WI$59,877
Utica, NY$59,713
Rochester, NY$59,615
Des Moines, IA$59,609
Raleigh, NC$59,603
Atlanta, GA$59,512
Battle Creek, MI$59,494
Salt Lake City, UT$59,476
Lancaster, PA$59,384
Harrisburg, PA$59,299
Kansas City, MO$59,239
Champaign, IL$59,226
Kansas City, KS$59,226
Fort Worth, TX$59,220
Columbus, OH$59,210
Boca Raton, FL$59,196
Pittsburgh, PA$59,172
Richmond, VA$59,147
Indianapolis, IN$59,135
Cleveland, OH$59,129
Las Vegas, NV$59,056
Cincinnati, OH$59,056
Petersburg, VA$58,965
Huntsville, AL$58,874
Lansing, MI$58,833
Lebanon, PA$58,825
Pueblo, CO$58,819
Appleton, WI$58,801
Buffalo, NY$58,777
Dayton, OH$58,758
Racine, WI$58,746
Charlotte, NC$58,740
Saint Louis, MO$58,722
York, PA$58,685
Elkhart, IN$58,685
Gastonia, NC$58,674
Billings, MT$58,659
Beaumont, TX$58,643
Lorain, OH$58,631
Benton Harbor, MI$58,619
Toledo, OH$58,606
Binghamton, NY$58,576
Rock Hill, SC$58,570
Rockford, IL$58,540
Springfield, IL$58,515
Elyria, OH$58,509
Fargo, ND$58,509
Flagstaff, AZ$58,467
Fort Lauderdale, FL$58,430
Duluth, MN$58,394
Miami, FL$58,394
Cheyenne, WY$58,351
Grand Forks, ND$58,351
Bangor, ME$58,218
Cedar Rapids, IA$58,151
Durham, NC$58,125
Louisville, KY$58,120
Grand Rapids, MI$58,108
Hialeah, FL$58,102
Casper, WY$58,017
Scranton, PA$57,944
New Orleans, LA$57,926
Virginia Beach, VA$57,920
Akron, OH$57,889
Peoria, IL$57,810
Sarasota, FL$57,798
Nashville, TN$57,756
Omaha, NE$57,756
Green Bay, WI$57,756
Baton Rouge, LA$57,725
Charleston, SC$57,713
Jamestown, NY$57,683
Davenport, IA$57,683
Tucson, AZ$57,652
Saint Petersburg, FL$57,616
Tampa, FL$57,604
Evansville, IN$57,567
Port Arthur, TX$57,567
Bradenton, FL$57,543
Santa Fe, NM$57,434
Orlando, FL$57,324
Clearwater, FL$57,306
Canton, OH$57,178
La Crosse, WI$57,178
Albuquerque, NM$57,142
Newport News, VA$57,136
High Point, NC$57,117
Ogden, UT$57,093
Corpus Christi, TX$57,045
Norfolk, VA$57,008
Laramie, WY$57,008
Rock Island, IL$56,972
Saginaw, MI$56,959
Jacksonville, FL$56,953
Salisbury, NC$56,941
Boise, ID$56,929
Moline, IL$56,899
Fort Myers, FL$56,880
Memphis, TN$56,868
Tulsa, OK$56,838
Waterloo, IA$56,801
Spartanburg, SC$56,741
Lincoln, NE$56,710
Fort Wayne, IN$56,698
Provo, UT$56,692
Cedar Falls, IA$56,619
San Antonio, TX$56,595
Greensboro, NC$56,570
South Bend, IN$56,564
Savannah, GA$56,498
Muskegon, MI$56,473
Birmingham, AL$56,467
Winston Salem, NC$56,437
Lake Charles, LA$56,291
Anderson, IN$56,279
Lexington, KY$56,261
Augusta, GA$56,242
Greenville, SC$56,242
Lima, OH$56,194
Wichita, KS$56,188
Tuscaloosa, AL$56,188
Columbia, SC$56,133
Springfield, OH$56,121
Asheville, NC$56,024
Bloomington, IN$55,981
Knoxville, TN$55,762
Shreveport, LA$55,756
Wilmington, NC$55,677
Roanoke, VA$55,677
Topeka, KS$55,568
Frankfort, KY$55,561
Oklahoma City, OK$55,519
Chillicothe, OH$55,495
Longview, TX$55,489
Melbourne, FL$55,483
Sioux Falls, SD$55,385
Mobile, AL$55,379
Terre Haute, IN$55,355
Altoona, PA$55,318
Amarillo, TX$55,276
Killeen, TX$55,258
Fayetteville, AR$55,209
Chattanooga, TN$55,191
Sioux City, IA$55,136
Idaho Falls, ID$55,124
Lynchburg, VA$55,075
Gainesville, FL$54,996
Portsmouth, OH$54,966
Little Rock, AR$54,954
Lafayette, LA$54,930
Youngstown, OH$54,930
Daytona Beach, FL$54,893
Clarksville, TN$54,887
Pensacola, FL$54,881
Temple, TX$54,877
Hopkinsville, KY$54,699
Erie, PA$54,686
Florence, SC$54,662
Charleston, WV$54,565
Great Falls, MT$54,534
Macon, GA$54,449
Tallahassee, FL$54,443
Fayetteville, NC$54,431
Waco, TX$54,419
Helena, MT$54,376
Pine Bluff, AR$54,353
Vincennes, IN$54,279
Lubbock, TX$54,255
Alamogordo, NM$54,218
Twin Falls, ID$54,164
Rapid City, SD$54,146
Jackson, MS$54,036
Huntington, WV$54,032
Greenville, MS$54,030
Parkersburg, WV$53,968
Montgomery, AL$53,957
Wichita Falls, TX$53,896
Springfield, MO$53,896
Biloxi, MS$53,866
Monroe, LA$53,805
Johnstown, PA$53,763
Sumter, SC$53,738
Columbus, GA$53,732
Pascagoula, MS$53,617
Abilene, TX$53,617
Kingsport, TN$53,459
Albany, GA$53,459
Gulfport, MS$53,441
Alexandria, LA$53,240
Fort Smith, AR$53,088
El Paso, TX$52,924
Las Cruces, NM$52,650
Harlingen, TX$52,496
Pocatello, ID$52,486
Florence, AL$52,407
Brownsville, TX$52,395
Mcallen, TX$52,268
Dothan, AL$52,182
Columbus, MS$51,821
Altus, OK$51,538
Lawton, OK$51,423
Pierre, SD$51,204
What Skills Can Increase a Customer Service and Sales Support Representative's Salary?
Demanded Skills for the Role:
Customer Service (Mentioned in 16.36% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Microsoft Office (Mentioned in 2.42% Job Postings): Microsoft Office is a suite of desktop productivity applications that is designed by Microsoft for business use. You can create documents containing text and images, work with data in spreadsheets and databases, create presentations and posters.
CRM (Mentioned in 1.51% Job Postings): Customer relationship management (CRM) is a technology for managing all your company's relationships and interactions with customers and potential customers.
Mastering certain specialized skills can lead to a significant increase in pay.
Here are examples of skills and the potential impact they can have on a Customer Service and Sales Support Representative's salary.
Retail Operations: Can increase your salary by up to 16%.
Sales Operations: Can increase your salary by up to 12%.
Team Operations: Can increase your salary by up to 10%.
Customer Service and Sales Support Representative Salary by Industry: Top Paying Sectors
For Customer Service and Sales Support Representative roles, the industry you choose can affect earning potential
by as much as 60% (the gap between the highest and lowest paying industries).
Data shows that the Software & Networking and Financial Services
sectors offer the strongest compensation, at 36% above the average.
In contrast, Customer Service and Sales Support Representative positions in Hospitality & Leisure or Retail & Wholesale typically offer lower base pay,
as these industries often view Customer Service and Sales Support Representative as a support function rather than a direct revenue driver.
The top paying industries for a Customer Service and Sales Support Representative
Industry Sector
Average Annual Salary
Average Hourly Rate
Pay vs.Avg
Software & Networking
$82,656
$40.0
36%
Financial Services
$76,578
$37.0
26%
Internet
$73,539
$35.0
21%
Pharmaceuticals
$70,500
$34.0
16%
Energy & Utilities
$67,462
$32.0
11%
How Education impacts a Customer Service and Sales Support Representative's Salary?
Your level of education can impact your salary potential.
While many Customer Service and Sales Support Representatives enter the field with a No Diploma degree,
higher education can lead to more specialized and higher-paying roles.
According to our 100% employer-reported salary data,
the median salary for a Customer Service and Sales Support Representative with a No Diploma is between
$59,468
and $63,730).
Customer Service and Sales Support Representative Salaries by Degree Level
$66,100
$65,200
$64,200
$63,300
$62,300
$61,400
$60,500
$59,500
No Diploma
High School
Associates
Bachelors
Masters
Doctorate
Typical Education for Customer Service and Sales Support Representative
Degree Level
% of user with this level of education
No Diploma
11.1%
High School
11.1%
Associates
11.1%
Bachelors
33.3%
Masters
33.3%
Doctorate
0.0%
Typical Education for Customer Service and Sales Support Representative
Customer Service and Sales Support Representative Salary: Hourly Rate, Weekly Pay, and Monthly Pay
Understanding how a Customer Service and Sales Support Representative's annual salary breaks down can help with budgeting.
Below, you can see the average hourly rate, weekly pay, and monthly pay for this role.
Use the buttons to switch between different pay periods.
Hourly
Monthly
Weekly
Yearly
Table View
Last Updated on October 01, 2026
$54,067
Average$60,776/year
$68,544
$4,506
Average$5,065/month
$5,712
$1,040
Average$1,169/week
$1,318
$26
Average$29/hour
$33
Annual Salary
Monthly Pay
Weekly Pay
Hourly Wage
75th Percentile
$68,544
$5,712
$1,318
$33
Average
$60,776
$5,065
$1,169
$29
25th Percentile
$54,067
$4,506
$1,040
$26
Salaries of Jobs related to Customer Service and Sales Support Representative
Sales/Customer Service Representative$79,063
Customer Service and Support Representative IV$56,500
Customer Service Representative IV$56,491
Annuities Customer Service Representative$56,361
Customer Sales and Service Senior Representative$55,240
Customer Service and Support Representative III$50,570
Customer Service Representative III$50,565
Customer Sales and Service Representative$45,810
Customer Service and Support Representative II$43,180
Customer Service Support Representative$41,210
Customer Service and Support Representative I$39,830
Salary Trends for Customer Service and Sales Support Representative
Salaries for a Customer Service and Sales Support Representative can change over time,
reflecting shifts in market demand and the overall economy.
The median salary decreased from $59,345 in 2023
to around $58,861 in 2025,
reflecting changes in demand, location, experience, and the wider economy.
For a detailed analysis of Customer Service and Sales Support Representative salary trends,
.
Average Annual Salary of Customer Service and Sales Support Representative Over Time
$???
$59,345
$59,019
$58,861
$???
$???
2022
2023
2024
2025
2026
2027
Year
Average Annual Salary
2022
View More
2023
$59,345
2024
$59,019
2025
$58,861
2026
View More
2027
View More
Most common benefits for Customer Service and Sales Support Representative
Social Security
401 (k)
Disability
Healthcare
Pension
Time Off (days)
Common company salaries for Customer Service and Sales Support Representative
Here are companies hiring for Customer Service and Sales Support Representative and their salaries, click below for more details.
C$128,509/per year
C R Bard IncBiotechnologythe United States
H$124,697/per year
Henry Schein CanadaBiotechnologythe United States
N$123,899/per year
Nordex IncBiotechnologythe United States
N$120,416/per year
Nipro CorpBiotechnologythe United States
E$115,870/per year
EnovisBiotechnologythe United States
A$114,553/per year
Advanced Research Projects Agency - EnergyBiotechnologythe United States
M$112,110/per year
MiniMed IncBiotechnologythe United States
L$111,500/per year
Labcorp Drug DevelopmentBiotechnologythe United States
L$110,229/per year
Life Technologies CorpBiotechnologythe United States
Z$106,224/per year
Zimmer BiometBiotechnologythe United States
P$103,077/per year
Promontory TherapeuticsBiotechnologythe United States
S$102,181/per year
Steris PLCBiotechnologythe United States
G$97,274/per year
Gavin Conferences Pty LtdBiotechnologythe United States
E$94,764/per year
Endeavor BioMedicinesBiotechnologythe United States
R$94,402/per year
Replay Holdings LLCBiotechnologythe United States
P$94,235/per year
Pleno IncBiotechnologythe United States
S$93,666/per year
Simulaids IncBiotechnologythe United States
N$88,880/per year
NOIRLab/CASBiotechnologythe United States
O$86,468/per year
Onward TechnologyBiotechnologythe United States
L$84,895/per year
LED Medical Diagnostics IncBiotechnologythe United States
E$84,682/per year
Eyeco LtdBiotechnologythe United States
P$84,523/per year
PaerosolBiotechnologythe United States
I$83,525/per year
IONIQ Sciences IncBiotechnologythe United States
S$82,815/per year
Stateside PPEBiotechnologythe United States
D$82,041/per year
Digi BioBiotechnologythe United States
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FAQ about Customer Service and Sales Support Representative
1. What industry pays the highest salary for Customer Service and Sales Support Representative?
The Software & Networking industry offers the highest average compensation for Customer Service and Sales Support Representative roles,
with salaries approximately 36% above the market median.
Where Does Our Salary Data Come From?
Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.
