How Much Does a Customer Service and Sales Support Representative make?

Customer Service and Sales Support Representative made a median salary around $63,712 in April, 2024. The best-paid 25 percent made $71,983 probably that year, while the lowest-paid 25 percent made around $56,526. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Based on HR-reported data: a national average with a geographic differential
25% $56,526 10% $49,984 90% $79,513 75% $71,983 $63,712 50%(Median)
Find Jobs for Customer Service and Sales Support Representative
Check out Customer Service and Sales Support Representative jobs in Columbus, Ohio

CUSTOMER SERVICE REPRESENTATIVE II

Crown Cork & Seal USA, Inc. - TOLEDO, OH

CUSTOMER SERVICE REPRESENTATIVE II

Crown Cork & Seal USA, Inc. - COLUMBUS, OH

Best-Paying Cities for Customer Service and Sales Support Representative

The metropolitan areas that pay the highest salary in the Customer Service and Sales Support Representative profession are San Jose , San Francisco , Oakland , New York , Queens Village .
San Jose, CA $79,959
San Francisco, CA $79,640
Oakland, CA $77,729
New York, NY $74,416
Queens Village, NY $73,906

Best-Paying States for Customer Service and Sales Support Representative

The states and districts that pay Customer Service and Sales Support Representative the highest salary are District of Columbia (around $70,911) , California (around $70,274) , New Jersey (around $69,828) , Alaska (around $69,382) , and Massachusetts (around $69,319) .
District of Columbia $70,911
California $70,274
New Jersey $69,828
Alaska $69,382
Massachusetts $69,319

What is the Career Path of Customer Service and Sales Support Representative?

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Customer Service and Sales Support Representative, the first career path typically starts with a Sales Support Representative II position , and then progresses to Sales Support Manager.

Additionally, the second career path typically starts with a Technical Sales Support Specialist II position , and then progresses to Technical Sales Support Specialist III.

Frequently Asked Questions for Customer Service and Sales Support Representative

Q: What is the salary range of Customer Service and Sales Support Representative?
A: In 2024 , the lowest-paid Customer Service and Sales Support Representative earned an average annual salary of $56,526 , while the highest-paid made $71,983.
Q: What is the salary for a Customer Service and Sales Support Representative in California?
A: Customer Service and Sales Support Representative employed in California earned an average salary of $70,274 in 2024.

Average Customer Service and Sales Support Representative Pay vs. Other Jobs

Customer Service and Sales Support Representative earned an average salary of $63,712 in 2024. Other jobs related to Customer Service and Sales Support Representative earned the following average salary in April, 2024. Customer Sales and Service Representative made $43,620 , Customer Service Support Representative made $38,993 , Sales/Customer Service Representative and Customer Service and Support Representative II made $79,565 and $44,640 respectively .

Relevant Jobs of Customer Service and Sales Support Representative

The Customer Sales and Service Representative requires a high school diploma or equivalent. Processes basic branch service transactions to ensure customer satisfaction. Being a Customer Sales and Service Representative typically reports to a supervisor or manager. Being a Customer Sales and Service Representative may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area.
Customer Service Support Representative - Average Salary $38,993
There is currently no job description for Customer Service Support Representative, be the first to submit the job responsibilities for Customer Service Support Representative.
Sales/Customer Service Representative - Average Salary $79,565
There is currently no job description for Sales/Customer Service Representative, be the first to submit the job responsibilities for Sales/Customer Service Representative.
The Customer Service and Support Representative II resolves mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. Responds to customer inquiries by telephone or e-mail to provide non-technical problem resolution. Being a Customer Service and Support Representative II may utilize a customer relationship application or database to record activities and research product information. Analyze a customer's service needs and refer to other service or technical departments for follow up as needed. In addition, Customer Service and Support Representative II requires a high school diploma or its equivalent. Typically reports to Customer Service Manager. Being a Customer Service and Support Representative II gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. Working as a Customer Service and Support Representative II typically requires 1-3 years of related experience.
The Customer Service and Support Representative I resolve routine and basic problems and communicates solution or requested information to the customer. Respond to customer inquiries by telephone or e-mail to provide non-technical problem resolution. Being a Customer Service and Support Representative I may utilize a customer relationship application or database to record activities and research product information. Analyze a customer's service needs and refer to other service or technical departments for follow up as needed. In addition, Customer Service and Support Representative I requires a high school diploma or its equivalent. Typically reports to the Customer Service Manager. Being a Customer Service and Support Representative I possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience.