Inside Sales/Customer Service Rep Salary in the United States
How much does an Inside Sales/Customer Service Rep make in the United States?
As of September 01, 2026, the average salary for an Inside Sales/Customer Service Rep in the United States is $52,193 per year, which breaks down to an hourly rate of $25.
However, an Inside Sales/Customer Service Rep's salary can vary significantly. Here’s a look at the typical salary range:
Top Earners (90th percentile): $64,914
Majority Range (25th-75th percentile): $45,986 to $58,852
Entry-Level (10th percentile): $40,336
10%$40,336
50% (Median)$52,193
90%$64,914
Inside Sales/Customer Service Rep Salaries by Percentile
Key Factors That Influence Inside Sales/Customer Service Rep Salaries
An Inside Sales/Customer Service Rep's salary isn't a fixed number. It's shaped by several important factors.
Below, we'll explore how your years of experience, geographic location, education
and company size
can directly affect your earning potential.
How Experience Level Affects Inside Sales/Customer Service Rep Salaries?
Experience is a primary driver of an Inside Sales/Customer Service Rep's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:
Entry-Level (less than 1 year): $51,703
Early Career (1-2 years): $64,524
Mid-Level (2-4 years): $74,983
Senior-Level (5-8 years): $100,031
Expert (over 8 years): $71,771
Levels
Salary
Inside Sa... Level Inside Sales/Customer Service Rep
$51,703
Inside Sa... Level Inside Sales/Customer Service Rep
$64,524
Inside Sa... Level Inside Sales/Customer Service Rep
$74,983
Inside Sa... Level Inside Sales/Customer Service Rep
$100,031
Inside Sa... Level Inside Sales/Customer Service Rep
How Do Inside Sales/Customer Service Rep Salaries Vary from State to State?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Inside Sales/Customer Service Reps. For example, consider the average annual salaries in these key locations:
District of Columbia: $57,788.
California: $57,569.
Massachusetts: $56,802.
District of Columbia$57,788
California$57,569
Massachusetts$56,802
Washington$56,593
New Jersey$56,572
Alaska$56,499
Connecticut$55,779
New York$55,486
Hawaii$54,552
Rhode Island$54,114
Maryland$53,816
Minnesota$53,409
Colorado$53,253
Illinois$53,200
Oregon$53,002
Delaware$52,856
New Hampshire$52,764
Virginia$52,558
Pennsylvania$51,958
Nevada$51,656
North Dakota$51,556
Michigan$51,400
Wisconsin$51,342
Vermont$51,228
Texas$50,909
Maine$50,888
Arizona$50,857
Ohio$50,820
Georgia$50,340
Indiana$50,100
Wyoming$50,053
Utah$49,980
Iowa$49,949
Kansas$49,698
Louisiana$49,625
North Carolina$49,599
Missouri$49,589
Florida$49,385
Montana$49,276
Nebraska$49,171
Kentucky$49,114
South Carolina$48,905
Tennessee$48,774
Idaho$48,722
New Mexico$48,341
Oklahoma$48,258
Alabama$47,950
South Dakota$47,433
Arkansas$47,151
West Virginia$47,000
Mississippi$46,546
Top Paying Cities for Inside Sales/Customer Service Reps
Salaries can also vary between different cities.
Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay.
Here are a few examples of average annual salaries in different U.S. cities:
San Jose: $65,831
San Francisco: $65,110
Oakland: $63,738
San Jose, CA$65,831
San Francisco, CA$65,110
Oakland, CA$63,738
New York, NY$60,095
Paramus, NJ$59,364
Queens Village, NY$59,361
Passaic, NJ$59,312
Bergenfield, NJ$59,307
Stamford, CT$59,192
Huntington, NY$59,171
Newark, NJ$58,785
Bridgeport, CT$58,675
Vallejo, CA$58,571
New Brunswick, NJ$58,550
Petaluma, CA$58,519
Middlesex, NJ$58,420
Somerset, NJ$58,383
Santa Cruz, CA$58,315
Boston, MA$57,997
Monterey, CA$57,814
Seattle, WA$57,694
Santa Rosa, CA$57,684
Los Angeles, CA$57,668
Juneau, AK$57,532
Washington, DC$57,475
Orange, CA$57,289
Santa Ana, CA$57,151
Long Beach, CA$57,099
Anaheim, CA$57,089
Anchorage, AK$57,063
Santa Maria, CA$56,906
Everett, WA$56,896
Danbury, CT$56,712
Bremerton, WA$56,640
Tacoma, WA$56,452
New Suffolk, NY$56,451
Sacramento, CA$56,436
Santa Barbara, CA$56,379
Trenton, NJ$56,322
San Diego, CA$56,322
Brockton, MA$56,264
Fairbanks, AK$56,136
Lompoc, CA$56,003
Lowell, MA$55,961
Ventura, CA$55,951
Nashua, NH$55,941
Stockton, CA$55,935
Modesto, CA$55,554
Poughkeepsie, NY$55,440
Olympia, WA$55,340
Kennewick, WA$55,340
New Haven, CT$55,319
Lawrence, MA$55,132
Hartford, CT$55,079
Riverside, CA$55,069
New Bedford, MA$55,017
Richland, WA$55,017
Bakersfield, CA$54,944
San Bernardino, CA$54,923
New Britain, CT$54,918
Atlantic City, NJ$54,918
New London, CT$54,897
Norwich, CT$54,881
Portsmouth, NH$54,871
Boulder, CO$54,760
Portland, OR$54,688
Worcester, MA$54,683
Minneapolis, MN$54,521
Philadelphia, PA$54,448
Honolulu, HI$54,276
Saint Paul, MN$54,251
Vineland, NJ$54,239
Providence, RI$54,088
Chicago, IL$53,936
Bellingham, WA$53,874
Springfield, MA$53,832
Baltimore, MD$53,816
Chico, CA$53,686
Pittsfield, MA$53,545
Manchester, NH$53,446
Spokane, WA$53,216
Denver, CO$53,211
Albany, NY$52,966
Troy, NY$52,945
Nassau, NY$52,889
Schenectady, NY$52,835
Wilmington, DE$52,793
Burlington, VT$52,720
Salem, OR$52,699
Portland, ME$52,538
Yakima, WA$52,485
Rochester, MN$52,324
Reno, NV$52,297
Fresno, CA$52,297
Milwaukee, WI$52,251
Detroit, MI$52,198
Ann Arbor, MI$52,189
Allentown, PA$52,183
Colorado Springs, CO$52,094
Syracuse, NY$52,068
Carson City, NV$52,068
Houston, TX$51,995
Eugene, OR$51,969
Gary, IN$51,906
Springfield, OR$51,864
Bismarck, ND$51,854
Galveston, TX$51,817
Medford, OR$51,739
Fort Collins, CO$51,718
Concord, NH$51,692
Austin, TX$51,676
Mesa, AZ$51,567
Reading, PA$51,562
Phoenix, AZ$51,556
Dallas, TX$51,541
Saint Cloud, MN$51,491
Madison, WI$51,421
Utica, NY$51,280
Rochester, NY$51,196
Des Moines, IA$51,191
Raleigh, NC$51,186
Atlanta, GA$51,107
Battle Creek, MI$51,092
Salt Lake City, UT$51,076
Lancaster, PA$50,998
Harrisburg, PA$50,925
Kansas City, MO$50,873
Champaign, IL$50,862
Kansas City, KS$50,862
Fort Worth, TX$50,857
Columbus, OH$50,848
Boca Raton, FL$50,836
Pittsburgh, PA$50,815
Richmond, VA$50,794
Indianapolis, IN$50,784
Cleveland, OH$50,779
Las Vegas, NV$50,716
Cincinnati, OH$50,716
Petersburg, VA$50,638
Huntsville, AL$50,559
Lansing, MI$50,524
Lebanon, PA$50,518
Pueblo, CO$50,512
Appleton, WI$50,497
Buffalo, NY$50,476
Dayton, OH$50,460
Racine, WI$50,450
Charlotte, NC$50,445
Saint Louis, MO$50,429
York, PA$50,398
Elkhart, IN$50,398
Gastonia, NC$50,388
Billings, MT$50,375
Beaumont, TX$50,361
Lorain, OH$50,351
Benton Harbor, MI$50,340
Toledo, OH$50,330
Binghamton, NY$50,304
Rock Hill, SC$50,298
Rockford, IL$50,272
Springfield, IL$50,252
Elyria, OH$50,246
Fargo, ND$50,246
Flagstaff, AZ$50,210
Fort Lauderdale, FL$50,178
Duluth, MN$50,147
Miami, FL$50,147
Cheyenne, WY$50,111
Grand Forks, ND$50,111
Bangor, ME$49,996
Cedar Rapids, IA$49,938
Durham, NC$49,916
Louisville, KY$49,912
Grand Rapids, MI$49,902
Hialeah, FL$49,897
Casper, WY$49,824
Scranton, PA$49,761
New Orleans, LA$49,745
Virginia Beach, VA$49,740
Akron, OH$49,714
Peoria, IL$49,646
Sarasota, FL$49,636
Nashville, TN$49,599
Omaha, NE$49,599
Green Bay, WI$49,599
Baton Rouge, LA$49,573
Charleston, SC$49,563
Jamestown, NY$49,536
Davenport, IA$49,536
Tucson, AZ$49,510
Saint Petersburg, FL$49,479
Tampa, FL$49,469
Evansville, IN$49,437
Port Arthur, TX$49,437
Bradenton, FL$49,416
Santa Fe, NM$49,322
Orlando, FL$49,229
Clearwater, FL$49,213
Canton, OH$49,103
La Crosse, WI$49,103
Albuquerque, NM$49,072
Newport News, VA$49,067
High Point, NC$49,051
Ogden, UT$49,030
Corpus Christi, TX$48,988
Norfolk, VA$48,957
Laramie, WY$48,957
Rock Island, IL$48,926
Saginaw, MI$48,915
Jacksonville, FL$48,910
Salisbury, NC$48,900
Boise, ID$48,889
Moline, IL$48,863
Fort Myers, FL$48,848
Memphis, TN$48,837
Tulsa, OK$48,811
Waterloo, IA$48,780
Spartanburg, SC$48,727
Lincoln, NE$48,701
Fort Wayne, IN$48,691
Provo, UT$48,686
Cedar Falls, IA$48,623
San Antonio, TX$48,602
Greensboro, NC$48,581
South Bend, IN$48,576
Savannah, GA$48,519
Muskegon, MI$48,498
Birmingham, AL$48,493
Winston Salem, NC$48,467
Lake Charles, LA$48,341
Anderson, IN$48,331
Lexington, KY$48,315
Augusta, GA$48,299
Greenville, SC$48,299
Lima, OH$48,258
Wichita, KS$48,253
Tuscaloosa, AL$48,253
Columbia, SC$48,206
Springfield, OH$48,195
Asheville, NC$48,112
Bloomington, IN$48,075
Knoxville, TN$47,887
Shreveport, LA$47,882
Wilmington, NC$47,814
Roanoke, VA$47,814
Topeka, KS$47,720
Frankfort, KY$47,714
Oklahoma City, OK$47,678
Chillicothe, OH$47,658
Longview, TX$47,652
Melbourne, FL$47,647
Sioux Falls, SD$47,564
Mobile, AL$47,558
Terre Haute, IN$47,537
Altoona, PA$47,506
Amarillo, TX$47,470
Killeen, TX$47,454
Fayetteville, AR$47,412
Chattanooga, TN$47,397
Sioux City, IA$47,350
Idaho Falls, ID$47,339
Lynchburg, VA$47,297
Gainesville, FL$47,230
Portsmouth, OH$47,203
Little Rock, AR$47,193
Lafayette, LA$47,172
Youngstown, OH$47,172
Daytona Beach, FL$47,141
Clarksville, TN$47,136
Pensacola, FL$47,130
Temple, TX$47,127
Hopkinsville, KY$46,974
Erie, PA$46,963
Florence, SC$46,942
Charleston, WV$46,859
Great Falls, MT$46,833
Macon, GA$46,760
Tallahassee, FL$46,755
Fayetteville, NC$46,744
Waco, TX$46,734
Helena, MT$46,697
Pine Bluff, AR$46,677
Vincennes, IN$46,614
Lubbock, TX$46,593
Alamogordo, NM$46,561
Twin Falls, ID$46,514
Rapid City, SD$46,499
Jackson, MS$46,405
Huntington, WV$46,401
Greenville, MS$46,400
Parkersburg, WV$46,346
Montgomery, AL$46,337
Wichita Falls, TX$46,285
Springfield, MO$46,285
Biloxi, MS$46,259
Monroe, LA$46,207
Johnstown, PA$46,170
Sumter, SC$46,149
Columbus, GA$46,144
Pascagoula, MS$46,045
Abilene, TX$46,045
Kingsport, TN$45,909
Albany, GA$45,909
Gulfport, MS$45,893
Alexandria, LA$45,721
Fort Smith, AR$45,591
El Paso, TX$45,450
Las Cruces, NM$45,215
Harlingen, TX$45,082
Pocatello, ID$45,074
Florence, AL$45,006
Brownsville, TX$44,996
Mcallen, TX$44,886
Dothan, AL$44,813
Columbus, MS$44,503
Altus, OK$44,260
Lawton, OK$44,161
Pierre, SD$43,973
What Skills Can Increase an Inside Sales/Customer Service Rep's Salary?
Demanded Skills for the Role:
Customer Service (Mentioned in 11.16% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Quotations (Mentioned in 1.61% Job Postings): A quotation is the repetition of a sentence, phrase, or passage from speech or text that someone has said or written. In oral speech, it is the representation of an utterance that is introduced by a quotative marker, such as a verb of saying.
Sales Process (Mentioned in 1.24% Job Postings): Designing and implementing repeatable steps that a salesperson takes to move a prospect from an early-stage lead to a closed customer.
Mastering certain specialized skills can lead to a significant increase in pay.
Here are examples of skills and the potential impact they can have on an Inside Sales/Customer Service Rep's salary.
Resilience: Can increase your salary by up to 29%.
Insurance Sales: Can increase your salary by up to 25%.
Inside Sales/Customer Service Rep Salary by Industry: Top Paying Sectors
For Inside Sales/Customer Service Rep roles, the industry you choose can affect earning potential
by as much as 75% (the gap between the highest and lowest paying industries).
Data shows that the Construction and Aerospace & Defense
sectors offer the strongest compensation, at 40% above the average.
In contrast, Inside Sales/Customer Service Rep positions in Edu., Gov't. & Nonprofit or Biotechnology typically offer lower base pay,
as these industries often view Inside Sales/Customer Service Rep as a support function rather than a direct revenue driver.
The top paying industries for an Inside Sales/Customer Service Rep
Industry Sector
Average Annual Salary
Average Hourly Rate
Pay vs.Avg
Construction
$73,070
$35.0
40%
Aerospace & Defense
$67,851
$33.0
30%
Healthcare
$65,241
$31.0
25%
Media
$61,588
$30.0
18%
Business Services
$60,022
$29.0
15%
How Education impacts an Inside Sales/Customer Service Rep's Salary?
Your level of education can impact your salary potential.
While many Inside Sales/Customer Service Reps enter the field with a Associate's Degree degree,
higher education can lead to more specialized and higher-paying roles.
According to our 100% employer-reported salary data,
the median salary for an Inside Sales/Customer Service Rep with a Associate's Degree is between
$52,784
and $57,682).
Inside Sales/Customer Service Rep Salaries by Degree Level
$59,200
$58,300
$57,400
$56,500
$55,500
$54,600
$53,700
$52,800
No Diploma
High School
Associates
Bachelors
Masters
Doctorate
Typical Education for Inside Sales/Customer Service Rep
Degree Level
% of user with this level of education
No Diploma
2.0%
High School
15.1%
Associates
9.0%
Bachelors
66.2%
Masters
7.4%
Doctorate
0.3%
Typical Education for Inside Sales/Customer Service Rep
Inside Sales/Customer Service Rep Salary: Hourly Rate, Weekly Pay, and Monthly Pay
Understanding how an Inside Sales/Customer Service Rep's annual salary breaks down can help with budgeting.
Below, you can see the average hourly rate, weekly pay, and monthly pay for this role.
Use the buttons to switch between different pay periods.
Hourly
Monthly
Weekly
Yearly
Table View
Last Updated on September 01, 2026
$45,986
Average$52,193/year
$58,852
$3,832
Average$4,349/month
$4,904
$884
Average$1,004/week
$1,132
$22
Average$25/hour
$28
Annual Salary
Monthly Pay
Weekly Pay
Hourly Wage
75th Percentile
$58,852
$4,904
$1,132
$28
Average
$52,193
$4,349
$1,004
$25
25th Percentile
$45,986
$3,832
$884
$22
Salaries of Jobs related to Inside Sales/Customer Service Rep
Inside Sales Rep$75,542
Field Service Rep$69,499
Financial Service Rep$55,021
Client Service Rep$54,876
Inside Sales Rep II$50,906
Analyst Inside Sales Rep$50,640
Patient Service Rep$50,467
Service Rep$45,342
Access service rep$40,981
Member Service Rep$40,457
Customer Service REp$39,849
Salary Trends for Inside Sales/Customer Service Rep
Salaries for an Inside Sales/Customer Service Rep can change over time,
reflecting shifts in market demand and the overall economy.
The median salary decreased from $58,667 in 2023
to around $57,457 in 2025,
reflecting changes in demand, location, experience, and the wider economy.
For a detailed analysis of Inside Sales/Customer Service Rep salary trends,
.
Average Annual Salary of Inside Sales/Customer Service Rep Over Time
$???
$58,667
$57,772
$57,457
$???
$???
2022
2023
2024
2025
2026
2027
Year
Average Annual Salary
2022
View More
2023
$58,667
2024
$57,772
2025
$57,457
2026
View More
2027
View More
Most common benefits for Inside Sales/Customer Service Rep
Social Security
401 (k)
Disability
Healthcare
Pension
Time Off (days)
Common company salaries for Inside Sales/Customer Service Rep
Here are companies hiring for Inside Sales/Customer Service Rep and their salaries, click below for more details.
C$128,509/per year
C R Bard IncBiotechnologythe United States
H$124,697/per year
Henry Schein CanadaBiotechnologythe United States
N$123,899/per year
Nordex IncBiotechnologythe United States
N$120,416/per year
Nipro CorpBiotechnologythe United States
E$115,870/per year
EnovisBiotechnologythe United States
A$114,553/per year
Advanced Research Projects Agency - EnergyBiotechnologythe United States
M$112,110/per year
MiniMed IncBiotechnologythe United States
L$111,500/per year
Labcorp Drug DevelopmentBiotechnologythe United States
L$110,229/per year
Life Technologies CorpBiotechnologythe United States
Z$106,224/per year
Zimmer BiometBiotechnologythe United States
P$103,077/per year
Promontory TherapeuticsBiotechnologythe United States
S$102,181/per year
Steris PLCBiotechnologythe United States
G$97,274/per year
Gavin Conferences Pty LtdBiotechnologythe United States
E$94,764/per year
Endeavor BioMedicinesBiotechnologythe United States
R$94,402/per year
Replay Holdings LLCBiotechnologythe United States
P$94,235/per year
Pleno IncBiotechnologythe United States
S$93,666/per year
Simulaids IncBiotechnologythe United States
N$88,880/per year
NOIRLab/CASBiotechnologythe United States
O$86,468/per year
Onward TechnologyBiotechnologythe United States
L$84,895/per year
LED Medical Diagnostics IncBiotechnologythe United States
E$84,682/per year
Eyeco LtdBiotechnologythe United States
P$84,523/per year
PaerosolBiotechnologythe United States
I$83,525/per year
IONIQ Sciences IncBiotechnologythe United States
S$82,815/per year
Stateside PPEBiotechnologythe United States
D$82,041/per year
Digi BioBiotechnologythe United States
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FAQ about Inside Sales/Customer Service Rep
1. What industry pays the highest salary for Inside Sales/Customer Service Rep?
The Construction industry offers the highest average compensation for Inside Sales/Customer Service Rep roles,
with salaries approximately 40% above the market median.
Where Does Our Salary Data Come From?
Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.
