Sales/Customer Service Representative Salary in the United States
How much does a Sales/Customer Service Representative make in the United States?
As of October 01, 2026, the average salary for a Sales/Customer Service Representative in the United States is $79,063 per year, which breaks down to an hourly rate of $38.
However, a Sales/Customer Service Representative's salary can vary significantly. Here’s a look at the typical salary range:
Top Earners (90th percentile): $95,921
Majority Range (25th-75th percentile): $69,517 to $87,887
Entry-Level (10th percentile): $60,825
10%$60,825
50% (Median)$79,063
90%$95,921
Sales/Customer Service Representative Salaries by Percentile
Key Factors That Influence Sales/Customer Service Representative Salaries
A Sales/Customer Service Representative's salary isn't a fixed number. It's shaped by several important factors.
Below, we'll explore how your years of experience, geographic location, education
and company size
can directly affect your earning potential.
How Experience Level Affects Sales/Customer Service Representative Salaries?
Experience is a primary driver of a Sales/Customer Service Representative's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:
Entry-Level (less than 1 year): $61,663
Early Career (1-2 years): $78,414
Mid-Level (2-4 years): $100,425
Senior-Level (5-8 years): $132,488
Expert (over 8 years): $148,642
Levels
Salary
Sales Rep... Level Sales/Customer Service Representative
$61,663
Sales/Cus... Level Sales/Customer Service Representative
$78,414
Sales Rep... Level Sales/Customer Service Representative
$100,425
Sales Rep... Level Sales/Customer Service Representative
$132,488
Sales Rep... Level Sales/Customer Service Representative
How Do Sales/Customer Service Representative Salaries Vary from State to State?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Sales/Customer Service Representatives. For example, consider the average annual salaries in these key locations:
District of Columbia: $87,539.
California: $87,207.
Massachusetts: $86,045.
District of Columbia$87,539
California$87,207
Massachusetts$86,045
Washington$85,728
New Jersey$85,697
Alaska$85,586
Connecticut$84,495
New York$84,052
Hawaii$82,637
Rhode Island$81,973
Maryland$81,522
Minnesota$80,905
Colorado$80,668
Illinois$80,589
Oregon$80,289
Delaware$80,067
New Hampshire$79,928
Virginia$79,617
Pennsylvania$78,708
Nevada$78,249
North Dakota$78,099
Michigan$77,862
Wisconsin$77,775
Vermont$77,601
Texas$77,118
Maine$77,087
Arizona$77,039
Ohio$76,984
Georgia$76,257
Indiana$75,893
Wyoming$75,822
Utah$75,711
Iowa$75,664
Kansas$75,284
Louisiana$75,173
North Carolina$75,134
Missouri$75,118
Florida$74,810
Montana$74,644
Nebraska$74,486
Kentucky$74,399
South Carolina$74,082
Tennessee$73,885
Idaho$73,806
New Mexico$73,228
Oklahoma$73,102
Alabama$72,635
South Dakota$71,853
Arkansas$71,426
West Virginia$71,197
Mississippi$70,509
Top Paying Cities for Sales/Customer Service Representatives
Salaries can also vary between different cities.
Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay.
Here are a few examples of average annual salaries in different U.S. cities:
San Jose: $99,723
San Francisco: $98,631
Oakland: $96,552
San Jose, CA$99,723
San Francisco, CA$98,631
Oakland, CA$96,552
New York, NY$91,033
Paramus, NJ$89,926
Queens Village, NY$89,922
Passaic, NJ$89,847
Bergenfield, NJ$89,840
Stamford, CT$89,666
Huntington, NY$89,633
Newark, NJ$89,049
Bridgeport, CT$88,882
Vallejo, CA$88,725
New Brunswick, NJ$88,693
Petaluma, CA$88,646
Middlesex, NJ$88,496
Somerset, NJ$88,440
Santa Cruz, CA$88,337
Boston, MA$87,855
Monterey, CA$87,578
Seattle, WA$87,397
Santa Rosa, CA$87,381
Los Angeles, CA$87,357
Juneau, AK$87,151
Washington, DC$87,065
Orange, CA$86,783
Santa Ana, CA$86,574
Long Beach, CA$86,495
Anaheim, CA$86,479
Anchorage, AK$86,440
Santa Maria, CA$86,203
Everett, WA$86,187
Danbury, CT$85,909
Bremerton, WA$85,799
Tacoma, WA$85,515
New Suffolk, NY$85,513
Sacramento, CA$85,491
Santa Barbara, CA$85,404
Trenton, NJ$85,317
San Diego, CA$85,317
Brockton, MA$85,230
Fairbanks, AK$85,037
Lompoc, CA$84,835
Lowell, MA$84,771
Ventura, CA$84,756
Nashua, NH$84,740
Stockton, CA$84,732
Modesto, CA$84,155
Poughkeepsie, NY$83,981
Olympia, WA$83,831
Kennewick, WA$83,831
New Haven, CT$83,799
Lawrence, MA$83,515
Hartford, CT$83,436
Riverside, CA$83,420
New Bedford, MA$83,341
Richland, WA$83,341
Bakersfield, CA$83,230
San Bernardino, CA$83,198
New Britain, CT$83,190
Atlantic City, NJ$83,190
New London, CT$83,159
Norwich, CT$83,135
Portsmouth, NH$83,119
Boulder, CO$82,952
Portland, OR$82,843
Worcester, MA$82,835
Minneapolis, MN$82,590
Philadelphia, PA$82,479
Honolulu, HI$82,218
Saint Paul, MN$82,180
Vineland, NJ$82,163
Providence, RI$81,933
Chicago, IL$81,704
Bellingham, WA$81,609
Springfield, MA$81,546
Baltimore, MD$81,522
Chico, CA$81,325
Pittsfield, MA$81,111
Manchester, NH$80,961
Spokane, WA$80,613
Denver, CO$80,605
Albany, NY$80,233
Troy, NY$80,202
Nassau, NY$80,117
Schenectady, NY$80,036
Wilmington, DE$79,973
Burlington, VT$79,862
Salem, OR$79,830
Portland, ME$79,585
Yakima, WA$79,506
Rochester, MN$79,261
Reno, NV$79,221
Fresno, CA$79,221
Milwaukee, WI$79,150
Detroit, MI$79,071
Ann Arbor, MI$79,058
Allentown, PA$79,047
Colorado Springs, CO$78,913
Syracuse, NY$78,874
Carson City, NV$78,874
Houston, TX$78,763
Eugene, OR$78,723
Gary, IN$78,628
Springfield, OR$78,565
Bismarck, ND$78,549
Galveston, TX$78,494
Medford, OR$78,375
Fort Collins, CO$78,344
Concord, NH$78,304
Austin, TX$78,281
Mesa, AZ$78,115
Reading, PA$78,107
Phoenix, AZ$78,099
Dallas, TX$78,075
Saint Cloud, MN$77,999
Madison, WI$77,893
Utica, NY$77,680
Rochester, NY$77,553
Des Moines, IA$77,545
Raleigh, NC$77,537
Atlanta, GA$77,419
Battle Creek, MI$77,395
Salt Lake City, UT$77,371
Lancaster, PA$77,253
Harrisburg, PA$77,142
Kansas City, MO$77,063
Champaign, IL$77,047
Kansas City, KS$77,047
Fort Worth, TX$77,039
Columbus, OH$77,026
Boca Raton, FL$77,008
Pittsburgh, PA$76,976
Richmond, VA$76,944
Indianapolis, IN$76,929
Cleveland, OH$76,921
Las Vegas, NV$76,826
Cincinnati, OH$76,826
Petersburg, VA$76,707
Huntsville, AL$76,589
Lansing, MI$76,536
Lebanon, PA$76,525
Pueblo, CO$76,517
Appleton, WI$76,494
Buffalo, NY$76,462
Dayton, OH$76,438
Racine, WI$76,423
Charlotte, NC$76,415
Saint Louis, MO$76,391
York, PA$76,344
Elkhart, IN$76,344
Gastonia, NC$76,329
Billings, MT$76,310
Beaumont, TX$76,288
Lorain, OH$76,272
Benton Harbor, MI$76,257
Toledo, OH$76,241
Binghamton, NY$76,201
Rock Hill, SC$76,193
Rockford, IL$76,154
Springfield, IL$76,122
Elyria, OH$76,114
Fargo, ND$76,114
Flagstaff, AZ$76,059
Fort Lauderdale, FL$76,011
Duluth, MN$75,964
Miami, FL$75,964
Cheyenne, WY$75,909
Grand Forks, ND$75,909
Bangor, ME$75,735
Cedar Rapids, IA$75,648
Durham, NC$75,615
Louisville, KY$75,608
Grand Rapids, MI$75,592
Hialeah, FL$75,585
Casper, WY$75,474
Scranton, PA$75,379
New Orleans, LA$75,355
Virginia Beach, VA$75,347
Akron, OH$75,308
Peoria, IL$75,205
Sarasota, FL$75,189
Nashville, TN$75,134
Omaha, NE$75,134
Green Bay, WI$75,134
Baton Rouge, LA$75,094
Charleston, SC$75,079
Jamestown, NY$75,039
Davenport, IA$75,039
Tucson, AZ$74,999
Saint Petersburg, FL$74,952
Tampa, FL$74,936
Evansville, IN$74,889
Port Arthur, TX$74,889
Bradenton, FL$74,857
Santa Fe, NM$74,715
Orlando, FL$74,573
Clearwater, FL$74,549
Canton, OH$74,383
La Crosse, WI$74,383
Albuquerque, NM$74,335
Newport News, VA$74,327
High Point, NC$74,304
Ogden, UT$74,272
Corpus Christi, TX$74,209
Norfolk, VA$74,161
Laramie, WY$74,161
Rock Island, IL$74,114
Saginaw, MI$74,098
Jacksonville, FL$74,090
Salisbury, NC$74,074
Boise, ID$74,059
Moline, IL$74,019
Fort Myers, FL$73,995
Memphis, TN$73,980
Tulsa, OK$73,940
Waterloo, IA$73,893
Spartanburg, SC$73,813
Lincoln, NE$73,774
Fort Wayne, IN$73,758
Provo, UT$73,750
Cedar Falls, IA$73,655
San Antonio, TX$73,624
Greensboro, NC$73,592
South Bend, IN$73,584
Savannah, GA$73,497
Muskegon, MI$73,466
Birmingham, AL$73,458
Winston Salem, NC$73,419
Lake Charles, LA$73,228
Anderson, IN$73,213
Lexington, KY$73,189
Augusta, GA$73,165
Greenville, SC$73,165
Lima, OH$73,102
Wichita, KS$73,094
Tuscaloosa, AL$73,094
Columbia, SC$73,023
Springfield, OH$73,007
Asheville, NC$72,881
Bloomington, IN$72,825
Knoxville, TN$72,541
Shreveport, LA$72,533
Wilmington, NC$72,430
Roanoke, VA$72,430
Topeka, KS$72,288
Frankfort, KY$72,279
Oklahoma City, OK$72,224
Chillicothe, OH$72,193
Longview, TX$72,185
Melbourne, FL$72,177
Sioux Falls, SD$72,050
Mobile, AL$72,042
Terre Haute, IN$72,011
Altoona, PA$71,963
Amarillo, TX$71,908
Killeen, TX$71,884
Fayetteville, AR$71,821
Chattanooga, TN$71,797
Sioux City, IA$71,726
Idaho Falls, ID$71,710
Lynchburg, VA$71,647
Gainesville, FL$71,544
Portsmouth, OH$71,505
Little Rock, AR$71,489
Lafayette, LA$71,457
Youngstown, OH$71,457
Daytona Beach, FL$71,410
Clarksville, TN$71,402
Pensacola, FL$71,394
Temple, TX$71,389
Hopkinsville, KY$71,157
Erie, PA$71,141
Florence, SC$71,110
Charleston, WV$70,983
Great Falls, MT$70,943
Macon, GA$70,833
Tallahassee, FL$70,825
Fayetteville, NC$70,809
Waco, TX$70,793
Helena, MT$70,738
Pine Bluff, AR$70,708
Vincennes, IN$70,611
Lubbock, TX$70,580
Alamogordo, NM$70,532
Twin Falls, ID$70,461
Rapid City, SD$70,437
Jackson, MS$70,295
Huntington, WV$70,290
Greenville, MS$70,287
Parkersburg, WV$70,207
Montgomery, AL$70,192
Wichita Falls, TX$70,113
Springfield, MO$70,113
Biloxi, MS$70,074
Monroe, LA$69,995
Johnstown, PA$69,939
Sumter, SC$69,908
Columbus, GA$69,900
Pascagoula, MS$69,750
Abilene, TX$69,750
Kingsport, TN$69,544
Albany, GA$69,544
Gulfport, MS$69,520
Alexandria, LA$69,259
Fort Smith, AR$69,062
El Paso, TX$68,848
Las Cruces, NM$68,493
Harlingen, TX$68,292
Pocatello, ID$68,279
Florence, AL$68,176
Brownsville, TX$68,160
Mcallen, TX$67,994
Dothan, AL$67,884
Columbus, MS$67,414
Altus, OK$67,046
Lawton, OK$66,895
Pierre, SD$66,611
What Skills Can Increase a Sales/Customer Service Representative's Salary?
Demanded Skills for the Role:
Customer Service (Mentioned in 12.82% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Insurance Sales (Mentioned in 1.95% Job Postings): Insurance sales involves selling various types of insurance to customers, including home, life, health and auto insurance. Primary goal is to get information about clients' needs and match them with insurance policies they offer.
Call Center (Mentioned in 1.61% Job Postings): A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
Mastering certain specialized skills can lead to a significant increase in pay.
Here are examples of skills and the potential impact they can have on a Sales/Customer Service Representative's salary.
Consulting: Can increase your salary by up to 7%.
Insurance Sales: Can increase your salary by up to 5%.
Sales/Customer Service Representative Salary by Industry: Top Paying Sectors
For Sales/Customer Service Representative roles, the industry you choose can affect earning potential
by as much as 98% (the gap between the highest and lowest paying industries).
Data shows that the Biotechnology and Internet
sectors offer the strongest compensation, at 30% above the average.
In contrast, Sales/Customer Service Representative positions in Transportation or Edu., Gov't. & Nonprofit typically offer lower base pay,
as these industries often view Sales/Customer Service Representative as a support function rather than a direct revenue driver.
The top paying industries for a Sales/Customer Service Representative
Industry Sector
Average Annual Salary
Average Hourly Rate
Pay vs.Avg
Biotechnology
$102,782
$49.0
30%
Internet
$98,829
$48.0
25%
Pharmaceuticals
$94,876
$46.0
20%
Energy & Utilities
$90,923
$44.0
15%
Aerospace & Defense
$88,551
$43.0
12%
How Education impacts a Sales/Customer Service Representative's Salary?
Your level of education can impact your salary potential.
While many Sales/Customer Service Representatives enter the field with a Associate's Degree degree,
higher education can lead to more specialized and higher-paying roles.
According to our 100% employer-reported salary data,
the median salary for a Sales/Customer Service Representative with a Associate's Degree is between
$73,568
and $81,013).
Sales/Customer Service Representative Salaries by Degree Level
$83,100
$81,700
$80,400
$79,000
$77,700
$76,300
$75,000
$73,600
No Diploma
High School
Associates
Bachelors
Masters
Doctorate
Typical Education for Sales/Customer Service Representative
Degree Level
% of user with this level of education
No Diploma
0.9%
High School
16.1%
Associates
10.1%
Bachelors
62.3%
Masters
10.4%
Doctorate
0.2%
Typical Education for Sales/Customer Service Representative
Sales/Customer Service Representative Salary: Hourly Rate, Weekly Pay, and Monthly Pay
Understanding how a Sales/Customer Service Representative's annual salary breaks down can help with budgeting.
Below, you can see the average hourly rate, weekly pay, and monthly pay for this role.
Use the buttons to switch between different pay periods.
Hourly
Monthly
Weekly
Yearly
Table View
Last Updated on October 01, 2026
$69,517
Average$79,063/year
$87,887
$5,793
Average$6,589/month
$7,324
$1,337
Average$1,520/week
$1,690
$33
Average$38/hour
$42
Annual Salary
Monthly Pay
Weekly Pay
Hourly Wage
75th Percentile
$87,887
$7,324
$1,690
$42
Average
$79,063
$6,589
$1,520
$38
25th Percentile
$69,517
$5,793
$1,337
$33
Salaries of Jobs related to Sales/Customer Service Representative
Provider Service Representative$57,418
Financial Service Representative$53,187
Patent Service Representative$52,821
Patient Service Representative$51,799
HR Service Representative$50,175
Field Service Representative$46,181
Card Service Representative$45,413
Client Service Representative$43,853
Customer Service Representative$40,605
Service Representative$34,015
Pharmacy Service Representative$32,410
Salary Trends for Sales/Customer Service Representative
Salaries for a Sales/Customer Service Representative can change over time,
reflecting shifts in market demand and the overall economy.
The median salary decreased from $76,313 in 2023
to around $73,955 in 2025,
reflecting changes in demand, location, experience, and the wider economy.
For a detailed analysis of Sales/Customer Service Representative salary trends,
.
Average Annual Salary of Sales/Customer Service Representative Over Time
$???
$76,313
$74,567
$73,955
$???
$???
2022
2023
2024
2025
2026
2027
Year
Average Annual Salary
2022
View More
2023
$76,313
2024
$74,567
2025
$73,955
2026
View More
2027
View More
Most common benefits for Sales/Customer Service Representative
Social Security
401 (k)
Disability
Healthcare
Pension
Time Off (days)
Common company salaries for Sales/Customer Service Representative
Here are companies hiring for Sales/Customer Service Representative and their salaries, click below for more details.
C$128,509/per year
C R Bard IncBiotechnologythe United States
H$124,697/per year
Henry Schein CanadaBiotechnologythe United States
N$123,899/per year
Nordex IncBiotechnologythe United States
N$120,416/per year
Nipro CorpBiotechnologythe United States
E$115,870/per year
EnovisBiotechnologythe United States
A$114,553/per year
Advanced Research Projects Agency - EnergyBiotechnologythe United States
M$112,110/per year
MiniMed IncBiotechnologythe United States
L$111,500/per year
Labcorp Drug DevelopmentBiotechnologythe United States
L$110,229/per year
Life Technologies CorpBiotechnologythe United States
Z$106,224/per year
Zimmer BiometBiotechnologythe United States
P$103,077/per year
Promontory TherapeuticsBiotechnologythe United States
S$102,181/per year
Steris PLCBiotechnologythe United States
G$97,274/per year
Gavin Conferences Pty LtdBiotechnologythe United States
E$94,764/per year
Endeavor BioMedicinesBiotechnologythe United States
R$94,402/per year
Replay Holdings LLCBiotechnologythe United States
P$94,235/per year
Pleno IncBiotechnologythe United States
S$93,666/per year
Simulaids IncBiotechnologythe United States
N$88,880/per year
NOIRLab/CASBiotechnologythe United States
O$86,468/per year
Onward TechnologyBiotechnologythe United States
L$84,895/per year
LED Medical Diagnostics IncBiotechnologythe United States
E$84,682/per year
Eyeco LtdBiotechnologythe United States
P$84,523/per year
PaerosolBiotechnologythe United States
I$83,525/per year
IONIQ Sciences IncBiotechnologythe United States
S$82,815/per year
Stateside PPEBiotechnologythe United States
D$82,041/per year
Digi BioBiotechnologythe United States
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FAQ about Sales/Customer Service Representative
1. What industry pays the highest salary for Sales/Customer Service Representative?
The Biotechnology industry offers the highest average compensation for Sales/Customer Service Representative roles,
with salaries approximately 30% above the market median.
Where Does Our Salary Data Come From?
Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.
