How much does a Service Management II make in the United States?
As of September 01, 2026, the average salary for a Service Management II in the United States is $43,352 per year, which breaks down to an hourly rate of $21.
However, a Service Management II's salary can vary significantly. Here’s a look at the typical salary range:
Top Earners (90th percentile): $52,529
Majority Range (25th-75th percentile): $39,523 to $48,155
Key Factors That Influence Service Management II Salaries
A Service Management II's salary isn't a fixed number. It's shaped by several important factors.
Below, we'll explore how your years of experience, geographic location, education
and company size
can directly affect your earning potential.
How Experience Level Affects Service Management Salaries?
Experience is a primary driver of a Service Management II's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:
How Do Service Management II Salaries Vary from State to State?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Service Management IIs. For example, consider the average annual salaries in these key locations:
District of Columbia: $47,999.
California: $47,817.
Massachusetts: $47,179.
District of Columbia$47,999
California$47,817
Massachusetts$47,179
Washington$47,006
New Jersey$46,989
Alaska$46,928
Connecticut$46,330
New York$46,087
Hawaii$45,311
Rhode Island$44,947
Maryland$44,700
Minnesota$44,362
Colorado$44,232
Illinois$44,188
Oregon$44,023
Delaware$43,902
New Hampshire$43,826
Virginia$43,655
Pennsylvania$43,156
Nevada$42,905
North Dakota$42,823
Michigan$42,693
Wisconsin$42,645
Vermont$42,549
Texas$42,285
Maine$42,268
Arizona$42,242
Ohio$42,211
Georgia$41,813
Indiana$41,613
Wyoming$41,574
Utah$41,513
Iowa$41,487
Kansas$41,279
Louisiana$41,219
North Carolina$41,197
Missouri$41,188
Florida$41,019
Montana$40,928
Nebraska$40,841
Kentucky$40,794
South Carolina$40,620
Tennessee$40,512
Idaho$40,469
New Mexico$40,152
Oklahoma$40,083
Alabama$39,827
South Dakota$39,398
Arkansas$39,164
West Virginia$39,038
Mississippi$38,661
Top Paying Cities for Service Management IIs
Salaries can also vary between different cities.
Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay.
Here are a few examples of average annual salaries in different U.S. cities:
San Jose: $54,679
San Francisco: $54,081
Oakland: $52,941
San Jose, CA$54,679
San Francisco, CA$54,081
Oakland, CA$52,941
New York, NY$49,914
Paramus, NJ$49,308
Queens Village, NY$49,305
Passaic, NJ$49,264
Bergenfield, NJ$49,260
Stamford, CT$49,165
Huntington, NY$49,147
Newark, NJ$48,827
Bridgeport, CT$48,735
Vallejo, CA$48,649
New Brunswick, NJ$48,632
Petaluma, CA$48,606
Middlesex, NJ$48,523
Somerset, NJ$48,493
Santa Cruz, CA$48,437
Boston, MA$48,172
Monterey, CA$48,020
Seattle, WA$47,921
Santa Rosa, CA$47,912
Los Angeles, CA$47,899
Juneau, AK$47,786
Washington, DC$47,739
Orange, CA$47,584
Santa Ana, CA$47,470
Long Beach, CA$47,427
Anaheim, CA$47,418
Anchorage, AK$47,396
Santa Maria, CA$47,266
Everett, WA$47,257
Danbury, CT$47,105
Bremerton, WA$47,045
Tacoma, WA$46,889
New Suffolk, NY$46,888
Sacramento, CA$46,876
Santa Barbara, CA$46,828
Trenton, NJ$46,781
San Diego, CA$46,781
Brockton, MA$46,733
Fairbanks, AK$46,627
Lompoc, CA$46,516
Lowell, MA$46,481
Ventura, CA$46,473
Nashua, NH$46,464
Stockton, CA$46,460
Modesto, CA$46,143
Poughkeepsie, NY$46,048
Olympia, WA$45,966
Kennewick, WA$45,966
New Haven, CT$45,948
Lawrence, MA$45,792
Hartford, CT$45,749
Riverside, CA$45,740
New Bedford, MA$45,697
Richland, WA$45,697
Bakersfield, CA$45,636
San Bernardino, CA$45,619
New Britain, CT$45,614
Atlantic City, NJ$45,614
New London, CT$45,597
Norwich, CT$45,584
Portsmouth, NH$45,575
Boulder, CO$45,484
Portland, OR$45,424
Worcester, MA$45,419
Minneapolis, MN$45,285
Philadelphia, PA$45,224
Honolulu, HI$45,081
Saint Paul, MN$45,060
Vineland, NJ$45,051
Providence, RI$44,925
Chicago, IL$44,799
Bellingham, WA$44,747
Springfield, MA$44,713
Baltimore, MD$44,700
Chico, CA$44,591
Pittsfield, MA$44,474
Manchester, NH$44,392
Spokane, WA$44,201
Denver, CO$44,197
Albany, NY$43,993
Troy, NY$43,976
Nassau, NY$43,929
Schenectady, NY$43,885
Wilmington, DE$43,850
Burlington, VT$43,789
Salem, OR$43,772
Portland, ME$43,638
Yakima, WA$43,594
Rochester, MN$43,460
Reno, NV$43,438
Fresno, CA$43,438
Milwaukee, WI$43,399
Detroit, MI$43,356
Ann Arbor, MI$43,348
Allentown, PA$43,343
Colorado Springs, CO$43,269
Syracuse, NY$43,247
Carson City, NV$43,247
Houston, TX$43,187
Eugene, OR$43,165
Gary, IN$43,113
Springfield, OR$43,078
Bismarck, ND$43,070
Galveston, TX$43,039
Medford, OR$42,974
Fort Collins, CO$42,957
Concord, NH$42,935
Austin, TX$42,922
Mesa, AZ$42,831
Reading, PA$42,827
Phoenix, AZ$42,823
Dallas, TX$42,810
Saint Cloud, MN$42,768
Madison, WI$42,710
Utica, NY$42,593
Rochester, NY$42,523
Des Moines, IA$42,519
Raleigh, NC$42,515
Atlanta, GA$42,450
Battle Creek, MI$42,437
Salt Lake City, UT$42,424
Lancaster, PA$42,359
Harrisburg, PA$42,298
Kansas City, MO$42,255
Champaign, IL$42,246
Kansas City, KS$42,246
Fort Worth, TX$42,242
Columbus, OH$42,234
Boca Raton, FL$42,224
Pittsburgh, PA$42,207
Richmond, VA$42,190
Indianapolis, IN$42,181
Cleveland, OH$42,177
Las Vegas, NV$42,125
Cincinnati, OH$42,125
Petersburg, VA$42,060
Huntsville, AL$41,995
Lansing, MI$41,966
Lebanon, PA$41,960
Pueblo, CO$41,956
Appleton, WI$41,943
Buffalo, NY$41,925
Dayton, OH$41,912
Racine, WI$41,904
Charlotte, NC$41,899
Saint Louis, MO$41,886
York, PA$41,860
Elkhart, IN$41,860
Gastonia, NC$41,852
Billings, MT$41,842
Beaumont, TX$41,830
Lorain, OH$41,821
Benton Harbor, MI$41,813
Toledo, OH$41,804
Binghamton, NY$41,782
Rock Hill, SC$41,778
Rockford, IL$41,756
Springfield, IL$41,739
Elyria, OH$41,734
Fargo, ND$41,734
Flagstaff, AZ$41,704
Fort Lauderdale, FL$41,678
Duluth, MN$41,652
Miami, FL$41,652
Cheyenne, WY$41,622
Grand Forks, ND$41,622
Bangor, ME$41,526
Cedar Rapids, IA$41,479
Durham, NC$41,461
Louisville, KY$41,457
Grand Rapids, MI$41,448
Hialeah, FL$41,444
Casper, WY$41,383
Scranton, PA$41,331
New Orleans, LA$41,318
Virginia Beach, VA$41,314
Akron, OH$41,292
Peoria, IL$41,236
Sarasota, FL$41,227
Nashville, TN$41,197
Omaha, NE$41,197
Green Bay, WI$41,197
Baton Rouge, LA$41,175
Charleston, SC$41,167
Jamestown, NY$41,145
Davenport, IA$41,145
Tucson, AZ$41,123
Saint Petersburg, FL$41,097
Tampa, FL$41,089
Evansville, IN$41,063
Port Arthur, TX$41,063
Bradenton, FL$41,045
Santa Fe, NM$40,967
Orlando, FL$40,889
Clearwater, FL$40,876
Canton, OH$40,785
La Crosse, WI$40,785
Albuquerque, NM$40,759
Newport News, VA$40,755
High Point, NC$40,742
Ogden, UT$40,724
Corpus Christi, TX$40,690
Norfolk, VA$40,664
Laramie, WY$40,664
Rock Island, IL$40,638
Saginaw, MI$40,629
Jacksonville, FL$40,625
Salisbury, NC$40,616
Boise, ID$40,607
Moline, IL$40,586
Fort Myers, FL$40,573
Memphis, TN$40,564
Tulsa, OK$40,542
Waterloo, IA$40,516
Spartanburg, SC$40,473
Lincoln, NE$40,451
Fort Wayne, IN$40,443
Provo, UT$40,438
Cedar Falls, IA$40,386
San Antonio, TX$40,369
Greensboro, NC$40,352
South Bend, IN$40,347
Savannah, GA$40,300
Muskegon, MI$40,282
Birmingham, AL$40,278
Winston Salem, NC$40,257
Lake Charles, LA$40,152
Anderson, IN$40,143
Lexington, KY$40,130
Augusta, GA$40,117
Greenville, SC$40,117
Lima, OH$40,083
Wichita, KS$40,078
Tuscaloosa, AL$40,078
Columbia, SC$40,039
Springfield, OH$40,031
Asheville, NC$39,961
Bloomington, IN$39,931
Knoxville, TN$39,775
Shreveport, LA$39,771
Wilmington, NC$39,714
Roanoke, VA$39,714
Topeka, KS$39,636
Frankfort, KY$39,632
Oklahoma City, OK$39,602
Chillicothe, OH$39,584
Longview, TX$39,580
Melbourne, FL$39,576
Sioux Falls, SD$39,506
Mobile, AL$39,502
Terre Haute, IN$39,485
Altoona, PA$39,459
Amarillo, TX$39,428
Killeen, TX$39,415
Fayetteville, AR$39,381
Chattanooga, TN$39,367
Sioux City, IA$39,328
Idaho Falls, ID$39,320
Lynchburg, VA$39,285
Gainesville, FL$39,229
Portsmouth, OH$39,207
Little Rock, AR$39,198
Lafayette, LA$39,181
Youngstown, OH$39,181
Daytona Beach, FL$39,155
Clarksville, TN$39,151
Pensacola, FL$39,146
Temple, TX$39,143
Hopkinsville, KY$39,016
Erie, PA$39,008
Florence, SC$38,990
Charleston, WV$38,921
Great Falls, MT$38,899
Macon, GA$38,839
Tallahassee, FL$38,834
Fayetteville, NC$38,826
Waco, TX$38,817
Helena, MT$38,787
Pine Bluff, AR$38,770
Vincennes, IN$38,717
Lubbock, TX$38,700
Alamogordo, NM$38,674
Twin Falls, ID$38,635
Rapid City, SD$38,622
Jackson, MS$38,544
Huntington, WV$38,541
Greenville, MS$38,539
Parkersburg, WV$38,495
Montgomery, AL$38,487
Wichita Falls, TX$38,444
Springfield, MO$38,444
Biloxi, MS$38,422
Monroe, LA$38,379
Johnstown, PA$38,349
Sumter, SC$38,331
Columbus, GA$38,327
Pascagoula, MS$38,245
Abilene, TX$38,245
Kingsport, TN$38,132
Albany, GA$38,132
Gulfport, MS$38,119
Alexandria, LA$37,976
Fort Smith, AR$37,868
El Paso, TX$37,750
Las Cruces, NM$37,555
Harlingen, TX$37,445
Pocatello, ID$37,438
Florence, AL$37,382
Brownsville, TX$37,373
Mcallen, TX$37,282
Dothan, AL$37,222
Columbus, MS$36,964
Altus, OK$36,762
Lawton, OK$36,680
Pierre, SD$36,524
What Skills Can Increase a Service Management II's Salary?
Demanded Skills for the Role:
Customer Service (Mentioned in 40.75% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Customer Care (Mentioned in 1.43% Job Postings): Customer care is the process of building an emotional connection with your customers, whereas customer service is simply the advice or assistance your business provides them.
Cash Handling (Mentioned in 0.91% Job Postings): Process of receiving and giving money in a business. In retail, cash handling ranges from the point of sale to the behind-the-scenes money management during the day.
Mastering certain specialized skills can lead to a significant increase in pay.
Here are examples of skills and the potential impact they can have on a Service Management II's salary.
Presentation: Can increase your salary by up to 17%.
Building Relationships: Can increase your salary by up to 11%.
Service Management II Salary by Industry: Top Paying Sectors
For Service Management II roles, the industry you choose can affect earning potential
by as much as 30% (the gap between the highest and lowest paying industries).
Data shows that the Financial Services and Biotechnology
sectors offer the strongest compensation, at 15% above the average.
In contrast, Service Management positions in Edu., Gov't. & Nonprofit or Transportation typically offer lower base pay,
as these industries often view Service Management II as a support function rather than a direct revenue driver.
The top paying industries for a Service Management II
Industry Sector
Average Annual Salary
Average Hourly Rate
Pay vs.Avg
Financial Services
$49,854
$24.0
15%
Biotechnology
$47,687
$23.0
10%
Energy & Utilities
$47,687
$23.0
10%
Healthcare
$46,820
$23.0
8%
Pharmaceuticals
$46,820
$23.0
8%
How Education impacts a Service Management II's Salary?
Your level of education can impact your salary potential.
While many Service Management IIs enter the field with a High School Diploma or Technical Certificate degree,
higher education can lead to more specialized and higher-paying roles.
According to our 100% employer-reported salary data,
the median salary for a Service Management II with a High School Diploma or Technical Certificate is between
$42,912
and $45,653).
Service Management II Salary: Hourly Rate, Weekly Pay, and Monthly Pay
Understanding how a Service Management II's annual salary breaks down can help with budgeting.
Below, you can see the average hourly rate, weekly pay, and monthly pay for this role.
Use the buttons to switch between different pay periods.
Hourly
Monthly
Weekly
Yearly
Table View
Last Updated on September 01, 2026
$39,523
Average$43,352/year
$48,155
$3,294
Average$3,613/month
$4,013
$760
Average$834/week
$926
$19
Average$21/hour
$23
Annual Salary
Monthly Pay
Weekly Pay
Hourly Wage
75th Percentile
$48,155
$4,013
$926
$23
Average
$43,352
$3,613
$834
$21
25th Percentile
$39,523
$3,294
$760
$19
Salaries of Jobs related to Service Management II
Insurance Claims Customer Service Manager II$119,280
Insurance Claims Service Manager II$119,272
IT Vendor Management Analyst II$85,306
IT Asset Management Administrator II$84,500
Business Banking Cash Management Officer II$63,100
Cash Management Services Representative II$63,040
Cash Management Officer II$63,037
Service Management Analyst$63,006
Service Management$54,074
Service Management Consultant$42,986
Customer Service Management$36,974
Salary Trends for Service Management II
Salaries for a Service Management II can change over time,
reflecting shifts in market demand and the overall economy.
The median salary decreased from $37,876 in 2023
to around $37,108 in 2025,
reflecting changes in demand, location, experience, and the wider economy.
For a detailed analysis of Service Management II salary trends,
.
Average Annual Salary of Service Management II Over Time
$???
$37,876
$37,329
$37,108
$???
$???
2022
2023
2024
2025
2026
2027
Year
Average Annual Salary
2022
View More
2023
$37,876
2024
$37,329
2025
$37,108
2026
View More
2027
View More
Most common benefits for Service Management II
Social Security
401 (k)
Disability
Healthcare
Pension
Time Off (days)
Common company salaries for Service Management II
Here are companies hiring for Service Management II and their salaries, click below for more details.
C$128,509/per year
C R Bard IncBiotechnologythe United States
H$124,697/per year
Henry Schein CanadaBiotechnologythe United States
N$123,899/per year
Nordex IncBiotechnologythe United States
N$120,416/per year
Nipro CorpBiotechnologythe United States
E$115,870/per year
EnovisBiotechnologythe United States
A$114,553/per year
Advanced Research Projects Agency - EnergyBiotechnologythe United States
M$112,110/per year
MiniMed IncBiotechnologythe United States
L$111,500/per year
Labcorp Drug DevelopmentBiotechnologythe United States
L$110,229/per year
Life Technologies CorpBiotechnologythe United States
Z$106,224/per year
Zimmer BiometBiotechnologythe United States
P$103,077/per year
Promontory TherapeuticsBiotechnologythe United States
S$102,181/per year
Steris PLCBiotechnologythe United States
G$97,274/per year
Gavin Conferences Pty LtdBiotechnologythe United States
E$94,764/per year
Endeavor BioMedicinesBiotechnologythe United States
R$94,402/per year
Replay Holdings LLCBiotechnologythe United States
P$94,235/per year
Pleno IncBiotechnologythe United States
S$93,666/per year
Simulaids IncBiotechnologythe United States
N$88,880/per year
NOIRLab/CASBiotechnologythe United States
O$86,468/per year
Onward TechnologyBiotechnologythe United States
L$84,895/per year
LED Medical Diagnostics IncBiotechnologythe United States
E$84,682/per year
Eyeco LtdBiotechnologythe United States
P$84,523/per year
PaerosolBiotechnologythe United States
I$83,525/per year
IONIQ Sciences IncBiotechnologythe United States
S$82,815/per year
Stateside PPEBiotechnologythe United States
D$82,041/per year
Digi BioBiotechnologythe United States
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FAQ about Service Management II
1. What industry pays the highest salary for Service Management II?
The Financial Services industry offers the highest average compensation for Service Management II roles,
with salaries approximately 15% above the market median.
Where Does Our Salary Data Come From?
Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.
