Service Support Representative Salary in the United States
How much does a Service Support Representative make in the United States?
As of September 01, 2026, the average salary for a Service Support Representative in the United States is $42,821 per year, which breaks down to an hourly rate of $21.
However, a Service Support Representative's salary can vary significantly. Here’s a look at the typical salary range:
Top Earners (90th percentile): $51,885
Majority Range (25th-75th percentile): $39,039 to $47,565
Entry-Level (10th percentile): $35,597
10%$35,597
50% (Median)$42,821
90%$51,885
Service Support Representative Salaries by Percentile
Key Factors That Influence Service Support Representative Salaries
A Service Support Representative's salary isn't a fixed number. It's shaped by several important factors.
Below, we'll explore how your years of experience, geographic location, education
and company size
can directly affect your earning potential.
How Experience Level Affects Service Support Representative Salaries?
Experience is a primary driver of a Service Support Representative's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:
How Do Service Support Representative Salaries Vary from State to State?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Service Support Representatives. For example, consider the average annual salaries in these key locations:
District of Columbia: $47,411.
California: $47,231.
Massachusetts: $46,602.
District of Columbia$47,411
California$47,231
Massachusetts$46,602
Washington$46,430
New Jersey$46,413
Alaska$46,353
Connecticut$45,762
New York$45,522
Hawaii$44,756
Rhode Island$44,396
Maryland$44,152
Minnesota$43,818
Colorado$43,690
Illinois$43,647
Oregon$43,484
Delaware$43,364
New Hampshire$43,289
Virginia$43,120
Pennsylvania$42,628
Nevada$42,379
North Dakota$42,298
Michigan$42,170
Wisconsin$42,123
Vermont$42,028
Texas$41,767
Maine$41,750
Arizona$41,724
Ohio$41,694
Georgia$41,300
Indiana$41,103
Wyoming$41,065
Utah$41,005
Iowa$40,979
Kansas$40,774
Louisiana$40,714
North Carolina$40,692
Missouri$40,684
Florida$40,517
Montana$40,427
Nebraska$40,341
Kentucky$40,294
South Carolina$40,123
Tennessee$40,016
Idaho$39,973
New Mexico$39,660
Oklahoma$39,592
Alabama$39,339
South Dakota$38,915
Arkansas$38,684
West Virginia$38,560
Mississippi$38,187
Top Paying Cities for Service Support Representatives
Salaries can also vary between different cities.
Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay.
Here are a few examples of average annual salaries in different U.S. cities:
San Jose: $54,009
San Francisco: $53,418
Oakland: $52,292
San Jose, CA$54,009
San Francisco, CA$53,418
Oakland, CA$52,292
New York, NY$49,303
Paramus, NJ$48,704
Queens Village, NY$48,701
Passaic, NJ$48,661
Bergenfield, NJ$48,657
Stamford, CT$48,563
Huntington, NY$48,545
Newark, NJ$48,229
Bridgeport, CT$48,138
Vallejo, CA$48,053
New Brunswick, NJ$48,036
Petaluma, CA$48,010
Middlesex, NJ$47,929
Somerset, NJ$47,899
Santa Cruz, CA$47,843
Boston, MA$47,582
Monterey, CA$47,432
Seattle, WA$47,334
Santa Rosa, CA$47,325
Los Angeles, CA$47,312
Juneau, AK$47,201
Washington, DC$47,154
Orange, CA$47,001
Santa Ana, CA$46,888
Long Beach, CA$46,846
Anaheim, CA$46,837
Anchorage, AK$46,816
Santa Maria, CA$46,687
Everett, WA$46,679
Danbury, CT$46,528
Bremerton, WA$46,469
Tacoma, WA$46,315
New Suffolk, NY$46,314
Sacramento, CA$46,302
Santa Barbara, CA$46,255
Trenton, NJ$46,208
San Diego, CA$46,208
Brockton, MA$46,160
Fairbanks, AK$46,056
Lompoc, CA$45,946
Lowell, MA$45,912
Ventura, CA$45,904
Nashua, NH$45,895
Stockton, CA$45,891
Modesto, CA$45,578
Poughkeepsie, NY$45,484
Olympia, WA$45,403
Kennewick, WA$45,403
New Haven, CT$45,385
Lawrence, MA$45,231
Hartford, CT$45,188
Riverside, CA$45,180
New Bedford, MA$45,137
Richland, WA$45,137
Bakersfield, CA$45,077
San Bernardino, CA$45,060
New Britain, CT$45,056
Atlantic City, NJ$45,056
New London, CT$45,039
Norwich, CT$45,026
Portsmouth, NH$45,017
Boulder, CO$44,926
Portland, OR$44,867
Worcester, MA$44,863
Minneapolis, MN$44,730
Philadelphia, PA$44,670
Honolulu, HI$44,529
Saint Paul, MN$44,508
Vineland, NJ$44,499
Providence, RI$44,375
Chicago, IL$44,251
Bellingham, WA$44,199
Springfield, MA$44,165
Baltimore, MD$44,152
Chico, CA$44,045
Pittsfield, MA$43,930
Manchester, NH$43,848
Spokane, WA$43,660
Denver, CO$43,655
Albany, NY$43,454
Troy, NY$43,437
Nassau, NY$43,391
Schenectady, NY$43,347
Wilmington, DE$43,313
Burlington, VT$43,253
Salem, OR$43,236
Portland, ME$43,103
Yakima, WA$43,060
Rochester, MN$42,928
Reno, NV$42,906
Fresno, CA$42,906
Milwaukee, WI$42,868
Detroit, MI$42,825
Ann Arbor, MI$42,818
Allentown, PA$42,812
Colorado Springs, CO$42,739
Syracuse, NY$42,718
Carson City, NV$42,718
Houston, TX$42,658
Eugene, OR$42,636
Gary, IN$42,585
Springfield, OR$42,551
Bismarck, ND$42,542
Galveston, TX$42,512
Medford, OR$42,448
Fort Collins, CO$42,431
Concord, NH$42,409
Austin, TX$42,397
Mesa, AZ$42,307
Reading, PA$42,302
Phoenix, AZ$42,298
Dallas, TX$42,285
Saint Cloud, MN$42,244
Madison, WI$42,187
Utica, NY$42,071
Rochester, NY$42,003
Des Moines, IA$41,998
Raleigh, NC$41,994
Atlanta, GA$41,930
Battle Creek, MI$41,917
Salt Lake City, UT$41,904
Lancaster, PA$41,840
Harrisburg, PA$41,780
Kansas City, MO$41,737
Champaign, IL$41,729
Kansas City, KS$41,729
Fort Worth, TX$41,724
Columbus, OH$41,717
Boca Raton, FL$41,707
Pittsburgh, PA$41,690
Richmond, VA$41,673
Indianapolis, IN$41,664
Cleveland, OH$41,660
Las Vegas, NV$41,609
Cincinnati, OH$41,609
Petersburg, VA$41,544
Huntsville, AL$41,480
Lansing, MI$41,452
Lebanon, PA$41,446
Pueblo, CO$41,442
Appleton, WI$41,429
Buffalo, NY$41,412
Dayton, OH$41,399
Racine, WI$41,390
Charlotte, NC$41,386
Saint Louis, MO$41,373
York, PA$41,347
Elkhart, IN$41,347
Gastonia, NC$41,339
Billings, MT$41,329
Beaumont, TX$41,318
Lorain, OH$41,309
Benton Harbor, MI$41,300
Toledo, OH$41,292
Binghamton, NY$41,270
Rock Hill, SC$41,266
Rockford, IL$41,245
Springfield, IL$41,228
Elyria, OH$41,223
Fargo, ND$41,223
Flagstaff, AZ$41,193
Fort Lauderdale, FL$41,168
Duluth, MN$41,142
Miami, FL$41,142
Cheyenne, WY$41,112
Grand Forks, ND$41,112
Bangor, ME$41,018
Cedar Rapids, IA$40,971
Durham, NC$40,953
Louisville, KY$40,949
Grand Rapids, MI$40,941
Hialeah, FL$40,936
Casper, WY$40,876
Scranton, PA$40,825
New Orleans, LA$40,812
Virginia Beach, VA$40,808
Akron, OH$40,787
Peoria, IL$40,731
Sarasota, FL$40,722
Nashville, TN$40,692
Omaha, NE$40,692
Green Bay, WI$40,692
Baton Rouge, LA$40,671
Charleston, SC$40,662
Jamestown, NY$40,641
Davenport, IA$40,641
Tucson, AZ$40,620
Saint Petersburg, FL$40,594
Tampa, FL$40,585
Evansville, IN$40,560
Port Arthur, TX$40,560
Bradenton, FL$40,542
Santa Fe, NM$40,465
Orlando, FL$40,388
Clearwater, FL$40,375
Canton, OH$40,286
La Crosse, WI$40,286
Albuquerque, NM$40,260
Newport News, VA$40,256
High Point, NC$40,243
Ogden, UT$40,226
Corpus Christi, TX$40,191
Norfolk, VA$40,166
Laramie, WY$40,166
Rock Island, IL$40,140
Saginaw, MI$40,131
Jacksonville, FL$40,127
Salisbury, NC$40,119
Boise, ID$40,110
Moline, IL$40,089
Fort Myers, FL$40,076
Memphis, TN$40,067
Tulsa, OK$40,046
Waterloo, IA$40,020
Spartanburg, SC$39,977
Lincoln, NE$39,956
Fort Wayne, IN$39,947
Provo, UT$39,943
Cedar Falls, IA$39,892
San Antonio, TX$39,874
Greensboro, NC$39,857
South Bend, IN$39,853
Savannah, GA$39,806
Muskegon, MI$39,789
Birmingham, AL$39,785
Winston Salem, NC$39,764
Lake Charles, LA$39,660
Anderson, IN$39,652
Lexington, KY$39,639
Augusta, GA$39,626
Greenville, SC$39,626
Lima, OH$39,592
Wichita, KS$39,588
Tuscaloosa, AL$39,588
Columbia, SC$39,549
Springfield, OH$39,540
Asheville, NC$39,472
Bloomington, IN$39,442
Knoxville, TN$39,288
Shreveport, LA$39,284
Wilmington, NC$39,228
Roanoke, VA$39,228
Topeka, KS$39,151
Frankfort, KY$39,146
Oklahoma City, OK$39,117
Chillicothe, OH$39,099
Longview, TX$39,095
Melbourne, FL$39,091
Sioux Falls, SD$39,022
Mobile, AL$39,018
Terre Haute, IN$39,001
Altoona, PA$38,975
Amarillo, TX$38,945
Killeen, TX$38,932
Fayetteville, AR$38,898
Chattanooga, TN$38,885
Sioux City, IA$38,847
Idaho Falls, ID$38,838
Lynchburg, VA$38,804
Gainesville, FL$38,748
Portsmouth, OH$38,727
Little Rock, AR$38,718
Lafayette, LA$38,701
Youngstown, OH$38,701
Daytona Beach, FL$38,675
Clarksville, TN$38,671
Pensacola, FL$38,667
Temple, TX$38,664
Hopkinsville, KY$38,538
Erie, PA$38,530
Florence, SC$38,513
Charleston, WV$38,444
Great Falls, MT$38,423
Macon, GA$38,363
Tallahassee, FL$38,359
Fayetteville, NC$38,350
Waco, TX$38,341
Helena, MT$38,312
Pine Bluff, AR$38,295
Vincennes, IN$38,243
Lubbock, TX$38,226
Alamogordo, NM$38,200
Twin Falls, ID$38,162
Rapid City, SD$38,149
Jackson, MS$38,072
Huntington, WV$38,069
Greenville, MS$38,067
Parkersburg, WV$38,024
Montgomery, AL$38,016
Wichita Falls, TX$37,973
Springfield, MO$37,973
Biloxi, MS$37,952
Monroe, LA$37,909
Johnstown, PA$37,879
Sumter, SC$37,862
Columbus, GA$37,858
Pascagoula, MS$37,776
Abilene, TX$37,776
Kingsport, TN$37,665
Albany, GA$37,665
Gulfport, MS$37,652
Alexandria, LA$37,511
Fort Smith, AR$37,404
El Paso, TX$37,288
Las Cruces, NM$37,095
Harlingen, TX$36,987
Pocatello, ID$36,980
Florence, AL$36,924
Brownsville, TX$36,916
Mcallen, TX$36,826
Dothan, AL$36,766
Columbus, MS$36,511
Altus, OK$36,312
Lawton, OK$36,230
Pierre, SD$36,076
What Skills Can Increase a Service Support Representative's Salary?
Demanded Skills for the Role:
Customer Service (Mentioned in 40.75% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Customer Care (Mentioned in 1.43% Job Postings): Customer care is the process of building an emotional connection with your customers, whereas customer service is simply the advice or assistance your business provides them.
Cash Handling (Mentioned in 0.91% Job Postings): Process of receiving and giving money in a business. In retail, cash handling ranges from the point of sale to the behind-the-scenes money management during the day.
Mastering certain specialized skills can lead to a significant increase in pay.
Here are examples of skills and the potential impact they can have on a Service Support Representative's salary.
Presentation: Can increase your salary by up to 17%.
Building Relationships: Can increase your salary by up to 11%.
Service Support Representative Salary by Industry: Top Paying Sectors
For Service Support Representative roles, the industry you choose can affect earning potential
by as much as 30% (the gap between the highest and lowest paying industries).
Data shows that the Financial Services and Biotechnology
sectors offer the strongest compensation, at 15% above the average.
In contrast, Service Support Representative positions in Edu., Gov't. & Nonprofit or Transportation typically offer lower base pay,
as these industries often view Service Support Representative as a support function rather than a direct revenue driver.
The top paying industries for a Service Support Representative
Industry Sector
Average Annual Salary
Average Hourly Rate
Pay vs.Avg
Financial Services
$49,244
$24.0
15%
Biotechnology
$47,103
$23.0
10%
Energy & Utilities
$47,103
$23.0
10%
Healthcare
$46,246
$22.0
8%
Pharmaceuticals
$46,246
$22.0
8%
How Education impacts a Service Support Representative's Salary?
Your level of education can impact your salary potential.
While many Service Support Representatives enter the field with a High School Diploma or Technical Certificate degree,
higher education can lead to more specialized and higher-paying roles.
According to our 100% employer-reported salary data,
the median salary for a Service Support Representative with a High School Diploma or Technical Certificate is between
$42,912
and $45,653).
Service Support Representative Salaries by Degree Level
$46,800
$46,200
$45,700
$45,200
$44,600
$44,100
$43,500
$43,000
No Diploma
High School
Associates
Bachelors
Masters
Doctorate
Typical Education for Service Support Representative
Degree Level
% of user with this level of education
No Diploma
0.9%
High School
39.5%
Associates
16.5%
Bachelors
40.4%
Masters
2.6%
Doctorate
0.1%
Typical Education for Service Support Representative
Service Support Representative Salary: Hourly Rate, Weekly Pay, and Monthly Pay
Understanding how a Service Support Representative's annual salary breaks down can help with budgeting.
Below, you can see the average hourly rate, weekly pay, and monthly pay for this role.
Use the buttons to switch between different pay periods.
Hourly
Monthly
Weekly
Yearly
Table View
Last Updated on September 01, 2026
$39,039
Average$42,821/year
$47,565
$3,253
Average$3,568/month
$3,964
$751
Average$823/week
$915
$19
Average$21/hour
$23
Annual Salary
Monthly Pay
Weekly Pay
Hourly Wage
75th Percentile
$47,565
$3,964
$915
$23
Average
$42,821
$3,568
$823
$21
25th Percentile
$39,039
$3,253
$751
$19
Salaries of Jobs related to Service Support Representative
Customer Service and Sales Support Representative$60,775
Customer Service and Support Representative IV$56,490
Annuities Support Representative$56,370
Customer Service and Support Representative III$50,560
Chat Support Representative II$47,564
Card Service Representative$45,416
Customer Service and Support Representative II$43,180
Chat Support Representative I$41,083
Customer Service Support Representative$39,595
Customer Service/ Technical Support Representative$39,564
Customer Service and Support Representative I$38,270
Salary Trends for Service Support Representative
Salaries for a Service Support Representative can change over time,
reflecting shifts in market demand and the overall economy.
The median salary decreased from $37,412 in 2023
to around $36,653 in 2025,
reflecting changes in demand, location, experience, and the wider economy.
For a detailed analysis of Service Support Representative salary trends,
.
Average Annual Salary of Service Support Representative Over Time
$???
$37,412
$36,872
$36,653
$???
$???
2022
2023
2024
2025
2026
2027
Year
Average Annual Salary
2022
View More
2023
$37,412
2024
$36,872
2025
$36,653
2026
View More
2027
View More
Most common benefits for Service Support Representative
Social Security
401 (k)
Disability
Healthcare
Pension
Time Off (days)
Common company salaries for Service Support Representative
Here are companies hiring for Service Support Representative and their salaries, click below for more details.
C$128,509/per year
C R Bard IncBiotechnologythe United States
H$124,697/per year
Henry Schein CanadaBiotechnologythe United States
N$123,899/per year
Nordex IncBiotechnologythe United States
N$120,416/per year
Nipro CorpBiotechnologythe United States
E$115,870/per year
EnovisBiotechnologythe United States
A$114,553/per year
Advanced Research Projects Agency - EnergyBiotechnologythe United States
M$112,110/per year
MiniMed IncBiotechnologythe United States
L$111,500/per year
Labcorp Drug DevelopmentBiotechnologythe United States
L$110,229/per year
Life Technologies CorpBiotechnologythe United States
Z$106,224/per year
Zimmer BiometBiotechnologythe United States
P$103,077/per year
Promontory TherapeuticsBiotechnologythe United States
S$102,181/per year
Steris PLCBiotechnologythe United States
G$97,274/per year
Gavin Conferences Pty LtdBiotechnologythe United States
E$94,764/per year
Endeavor BioMedicinesBiotechnologythe United States
R$94,402/per year
Replay Holdings LLCBiotechnologythe United States
P$94,235/per year
Pleno IncBiotechnologythe United States
S$93,666/per year
Simulaids IncBiotechnologythe United States
N$88,880/per year
NOIRLab/CASBiotechnologythe United States
O$86,468/per year
Onward TechnologyBiotechnologythe United States
L$84,895/per year
LED Medical Diagnostics IncBiotechnologythe United States
E$84,682/per year
Eyeco LtdBiotechnologythe United States
P$84,523/per year
PaerosolBiotechnologythe United States
I$83,525/per year
IONIQ Sciences IncBiotechnologythe United States
S$82,815/per year
Stateside PPEBiotechnologythe United States
D$82,041/per year
Digi BioBiotechnologythe United States
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FAQ about Service Support Representative
1. What industry pays the highest salary for Service Support Representative?
The Financial Services industry offers the highest average compensation for Service Support Representative roles,
with salaries approximately 15% above the market median.
Where Does Our Salary Data Come From?
Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.
