Airline Customer Service Agent Salary in the United States
How much does an Airline Customer Service Agent make in the United States?
As of September 01, 2026, the average salary for an Airline Customer Service Agent in the United States is $43,207 per year, which breaks down to an hourly rate of $21.
However, an Airline Customer Service Agent's salary can vary significantly. Here’s a look at the typical salary range:
Top Earners (90th percentile): $51,675
Majority Range (25th-75th percentile): $39,058 to $47,639
Entry-Level (10th percentile): $35,280
10%$35,280
50% (Median)$43,207
90%$51,675
Airline Customer Service Agent Salaries by Percentile
Key Factors That Influence Airline Customer Service Agent Salaries
An Airline Customer Service Agent's salary isn't a fixed number. It's shaped by several important factors.
Below, we'll explore how your years of experience, geographic location, education
and company size
can directly affect your earning potential.
How Experience Level Affects Airline Customer Service Agent Salaries?
Experience is a primary driver of an Airline Customer Service Agent's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:
How Do Airline Customer Service Agent Salaries Vary from State to State?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Airline Customer Service Agents. For example, consider the average annual salaries in these key locations:
Top Paying Cities for Airline Customer Service Agents
Salaries can also vary between different cities.
Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay.
Here are a few examples of average annual salaries in different U.S. cities:
San Jose: $54,497
San Francisco: $53,900
Oakland: $52,764
San Jose, CA$54,497
San Francisco, CA$53,900
Oakland, CA$52,764
New York, NY$49,748
Paramus, NJ$49,143
Queens Village, NY$49,141
Passaic, NJ$49,100
Bergenfield, NJ$49,096
Stamford, CT$49,001
Huntington, NY$48,983
Newark, NJ$48,664
Bridgeport, CT$48,573
Vallejo, CA$48,487
New Brunswick, NJ$48,469
Petaluma, CA$48,443
Middlesex, NJ$48,361
Somerset, NJ$48,331
Santa Cruz, CA$48,275
Boston, MA$48,011
Monterey, CA$47,860
Seattle, WA$47,761
Santa Rosa, CA$47,752
Los Angeles, CA$47,739
Juneau, AK$47,627
Washington, DC$47,579
Orange, CA$47,425
Santa Ana, CA$47,311
Long Beach, CA$47,268
Anaheim, CA$47,259
Anchorage, AK$47,238
Santa Maria, CA$47,108
Everett, WA$47,100
Danbury, CT$46,948
Bremerton, WA$46,888
Tacoma, WA$46,732
New Suffolk, NY$46,732
Sacramento, CA$46,719
Santa Barbara, CA$46,672
Trenton, NJ$46,624
San Diego, CA$46,624
Brockton, MA$46,577
Fairbanks, AK$46,471
Lompoc, CA$46,361
Lowell, MA$46,326
Ventura, CA$46,318
Nashua, NH$46,309
Stockton, CA$46,305
Modesto, CA$45,989
Poughkeepsie, NY$45,894
Olympia, WA$45,812
Kennewick, WA$45,812
New Haven, CT$45,795
Lawrence, MA$45,639
Hartford, CT$45,596
Riverside, CA$45,587
New Bedford, MA$45,544
Richland, WA$45,544
Bakersfield, CA$45,484
San Bernardino, CA$45,466
New Britain, CT$45,462
Atlantic City, NJ$45,462
New London, CT$45,445
Norwich, CT$45,432
Portsmouth, NH$45,423
Boulder, CO$45,332
Portland, OR$45,272
Worcester, MA$45,268
Minneapolis, MN$45,134
Philadelphia, PA$45,073
Honolulu, HI$44,931
Saint Paul, MN$44,910
Vineland, NJ$44,900
Providence, RI$44,775
Chicago, IL$44,650
Bellingham, WA$44,598
Springfield, MA$44,563
Baltimore, MD$44,550
Chico, CA$44,442
Pittsfield, MA$44,326
Manchester, NH$44,244
Spokane, WA$44,054
Denver, CO$44,049
Albany, NY$43,846
Troy, NY$43,829
Nassau, NY$43,783
Schenectady, NY$43,738
Wilmington, DE$43,704
Burlington, VT$43,643
Salem, OR$43,626
Portland, ME$43,492
Yakima, WA$43,449
Rochester, MN$43,315
Reno, NV$43,293
Fresno, CA$43,293
Milwaukee, WI$43,254
Detroit, MI$43,211
Ann Arbor, MI$43,204
Allentown, PA$43,198
Colorado Springs, CO$43,125
Syracuse, NY$43,103
Carson City, NV$43,103
Houston, TX$43,043
Eugene, OR$43,021
Gary, IN$42,969
Springfield, OR$42,934
Bismarck, ND$42,926
Galveston, TX$42,896
Medford, OR$42,831
Fort Collins, CO$42,814
Concord, NH$42,792
Austin, TX$42,779
Mesa, AZ$42,688
Reading, PA$42,684
Phoenix, AZ$42,680
Dallas, TX$42,667
Saint Cloud, MN$42,625
Madison, WI$42,567
Utica, NY$42,451
Rochester, NY$42,381
Des Moines, IA$42,377
Raleigh, NC$42,373
Atlanta, GA$42,308
Battle Creek, MI$42,295
Salt Lake City, UT$42,282
Lancaster, PA$42,217
Harrisburg, PA$42,157
Kansas City, MO$42,114
Champaign, IL$42,105
Kansas City, KS$42,105
Fort Worth, TX$42,101
Columbus, OH$42,093
Boca Raton, FL$42,083
Pittsburgh, PA$42,066
Richmond, VA$42,049
Indianapolis, IN$42,040
Cleveland, OH$42,036
Las Vegas, NV$41,984
Cincinnati, OH$41,984
Petersburg, VA$41,919
Huntsville, AL$41,854
Lansing, MI$41,825
Lebanon, PA$41,820
Pueblo, CO$41,815
Appleton, WI$41,802
Buffalo, NY$41,785
Dayton, OH$41,772
Racine, WI$41,764
Charlotte, NC$41,759
Saint Louis, MO$41,746
York, PA$41,720
Elkhart, IN$41,720
Gastonia, NC$41,712
Billings, MT$41,702
Beaumont, TX$41,690
Lorain, OH$41,682
Benton Harbor, MI$41,673
Toledo, OH$41,664
Binghamton, NY$41,643
Rock Hill, SC$41,638
Rockford, IL$41,617
Springfield, IL$41,599
Elyria, OH$41,595
Fargo, ND$41,595
Flagstaff, AZ$41,565
Fort Lauderdale, FL$41,539
Duluth, MN$41,513
Miami, FL$41,513
Cheyenne, WY$41,483
Grand Forks, ND$41,483
Bangor, ME$41,388
Cedar Rapids, IA$41,340
Durham, NC$41,322
Louisville, KY$41,319
Grand Rapids, MI$41,310
Hialeah, FL$41,306
Casper, WY$41,245
Scranton, PA$41,193
New Orleans, LA$41,180
Virginia Beach, VA$41,176
Akron, OH$41,154
Peoria, IL$41,098
Sarasota, FL$41,090
Nashville, TN$41,059
Omaha, NE$41,059
Green Bay, WI$41,059
Baton Rouge, LA$41,038
Charleston, SC$41,029
Jamestown, NY$41,007
Davenport, IA$41,007
Tucson, AZ$40,986
Saint Petersburg, FL$40,960
Tampa, FL$40,951
Evansville, IN$40,925
Port Arthur, TX$40,925
Bradenton, FL$40,908
Santa Fe, NM$40,830
Orlando, FL$40,753
Clearwater, FL$40,740
Canton, OH$40,649
La Crosse, WI$40,649
Albuquerque, NM$40,623
Newport News, VA$40,619
High Point, NC$40,606
Ogden, UT$40,588
Corpus Christi, TX$40,554
Norfolk, VA$40,528
Laramie, WY$40,528
Rock Island, IL$40,502
Saginaw, MI$40,493
Jacksonville, FL$40,489
Salisbury, NC$40,480
Boise, ID$40,472
Moline, IL$40,450
Fort Myers, FL$40,437
Memphis, TN$40,429
Tulsa, OK$40,407
Waterloo, IA$40,381
Spartanburg, SC$40,338
Lincoln, NE$40,316
Fort Wayne, IN$40,308
Provo, UT$40,303
Cedar Falls, IA$40,251
San Antonio, TX$40,234
Greensboro, NC$40,217
South Bend, IN$40,212
Savannah, GA$40,165
Muskegon, MI$40,148
Birmingham, AL$40,143
Winston Salem, NC$40,122
Lake Charles, LA$40,018
Anderson, IN$40,009
Lexington, KY$39,996
Augusta, GA$39,983
Greenville, SC$39,983
Lima, OH$39,949
Wichita, KS$39,945
Tuscaloosa, AL$39,945
Columbia, SC$39,906
Springfield, OH$39,897
Asheville, NC$39,828
Bloomington, IN$39,798
Knoxville, TN$39,642
Shreveport, LA$39,638
Wilmington, NC$39,582
Roanoke, VA$39,582
Topeka, KS$39,504
Frankfort, KY$39,499
Oklahoma City, OK$39,469
Chillicothe, OH$39,452
Longview, TX$39,448
Melbourne, FL$39,443
Sioux Falls, SD$39,374
Mobile, AL$39,370
Terre Haute, IN$39,353
Altoona, PA$39,327
Amarillo, TX$39,296
Killeen, TX$39,284
Fayetteville, AR$39,249
Chattanooga, TN$39,236
Sioux City, IA$39,197
Idaho Falls, ID$39,188
Lynchburg, VA$39,154
Gainesville, FL$39,098
Portsmouth, OH$39,076
Little Rock, AR$39,067
Lafayette, LA$39,050
Youngstown, OH$39,050
Daytona Beach, FL$39,024
Clarksville, TN$39,020
Pensacola, FL$39,016
Temple, TX$39,013
Hopkinsville, KY$38,886
Erie, PA$38,877
Florence, SC$38,860
Charleston, WV$38,791
Great Falls, MT$38,769
Macon, GA$38,709
Tallahassee, FL$38,705
Fayetteville, NC$38,696
Waco, TX$38,687
Helena, MT$38,657
Pine Bluff, AR$38,641
Vincennes, IN$38,588
Lubbock, TX$38,571
Alamogordo, NM$38,545
Twin Falls, ID$38,506
Rapid City, SD$38,493
Jackson, MS$38,415
Huntington, WV$38,412
Greenville, MS$38,411
Parkersburg, WV$38,367
Montgomery, AL$38,359
Wichita Falls, TX$38,316
Springfield, MO$38,316
Biloxi, MS$38,294
Monroe, LA$38,251
Johnstown, PA$38,221
Sumter, SC$38,203
Columbus, GA$38,199
Pascagoula, MS$38,117
Abilene, TX$38,117
Kingsport, TN$38,005
Albany, GA$38,005
Gulfport, MS$37,992
Alexandria, LA$37,849
Fort Smith, AR$37,741
El Paso, TX$37,624
Las Cruces, NM$37,430
Harlingen, TX$37,320
Pocatello, ID$37,313
Florence, AL$37,257
Brownsville, TX$37,248
Mcallen, TX$37,158
Dothan, AL$37,097
Columbus, MS$36,841
Altus, OK$36,639
Lawton, OK$36,557
Pierre, SD$36,402
What Skills Can Increase an Airline Customer Service Agent's Salary?
Demanded Skills for the Role:
Customer Service (Mentioned in 40.75% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Customer Care (Mentioned in 1.43% Job Postings): Customer care is the process of building an emotional connection with your customers, whereas customer service is simply the advice or assistance your business provides them.
Cash Handling (Mentioned in 0.91% Job Postings): Process of receiving and giving money in a business. In retail, cash handling ranges from the point of sale to the behind-the-scenes money management during the day.
Mastering certain specialized skills can lead to a significant increase in pay.
Here are examples of skills and the potential impact they can have on an Airline Customer Service Agent's salary.
Presentation: Can increase your salary by up to 17%.
Building Relationships: Can increase your salary by up to 11%.
Airline Customer Service Agent Salary by Industry: Top Paying Sectors
For Airline Customer Service Agent roles, the industry you choose can affect earning potential
by as much as 30% (the gap between the highest and lowest paying industries).
Data shows that the Financial Services and Biotechnology
sectors offer the strongest compensation, at 15% above the average.
In contrast, Airline Customer Service Agent positions in Edu., Gov't. & Nonprofit or Transportation typically offer lower base pay,
as these industries often view Airline Customer Service Agent as a support function rather than a direct revenue driver.
The top paying industries for an Airline Customer Service Agent
Industry Sector
Average Annual Salary
Average Hourly Rate
Pay vs.Avg
Financial Services
$49,688
$24.0
15%
Biotechnology
$47,527
$23.0
10%
Energy & Utilities
$47,527
$23.0
10%
Healthcare
$46,663
$22.0
8%
Pharmaceuticals
$46,663
$22.0
8%
How Education impacts an Airline Customer Service Agent's Salary?
Your level of education can impact your salary potential.
While many Airline Customer Service Agents enter the field with a High School Diploma or Technical Certificate degree,
higher education can lead to more specialized and higher-paying roles.
According to our 100% employer-reported salary data,
the median salary for an Airline Customer Service Agent with a High School Diploma or Technical Certificate is between
$42,912
and $45,653).
Airline Customer Service Agent Salaries by Degree Level
$46,800
$46,200
$45,700
$45,200
$44,600
$44,100
$43,500
$43,000
No Diploma
High School
Associates
Bachelors
Masters
Doctorate
Typical Education for Airline Customer Service Agent
Degree Level
% of user with this level of education
No Diploma
0.9%
High School
39.5%
Associates
16.5%
Bachelors
40.4%
Masters
2.6%
Doctorate
0.1%
Typical Education for Airline Customer Service Agent
Airline Customer Service Agent Salary: Hourly Rate, Weekly Pay, and Monthly Pay
Understanding how an Airline Customer Service Agent's annual salary breaks down can help with budgeting.
Below, you can see the average hourly rate, weekly pay, and monthly pay for this role.
Use the buttons to switch between different pay periods.
Hourly
Monthly
Weekly
Yearly
Table View
Last Updated on September 01, 2026
$39,058
Average$43,207/year
$47,639
$3,255
Average$3,601/month
$3,970
$751
Average$831/week
$916
$19
Average$21/hour
$23
Annual Salary
Monthly Pay
Weekly Pay
Hourly Wage
75th Percentile
$47,639
$3,970
$916
$23
Average
$43,207
$3,601
$831
$21
25th Percentile
$39,058
$3,255
$751
$19
Salaries of Jobs related to Airline Customer Service Agent
Salaries for an Airline Customer Service Agent can change over time,
reflecting shifts in market demand and the overall economy.
The median salary decreased from $38,314 in 2023
to around $37,536 in 2025,
reflecting changes in demand, location, experience, and the wider economy.
For a detailed analysis of Airline Customer Service Agent salary trends,
.
Average Annual Salary of Airline Customer Service Agent Over Time
$???
$38,314
$37,760
$37,536
$???
$???
2022
2023
2024
2025
2026
2027
Year
Average Annual Salary
2022
View More
2023
$38,314
2024
$37,760
2025
$37,536
2026
View More
2027
View More
Most common benefits for Airline Customer Service Agent
Social Security
401 (k)
Disability
Healthcare
Pension
Time Off (days)
Common company salaries for Airline Customer Service Agent
Here are companies hiring for Airline Customer Service Agent and their salaries, click below for more details.
C$128,509/per year
C R Bard IncBiotechnologythe United States
H$124,697/per year
Henry Schein CanadaBiotechnologythe United States
N$123,899/per year
Nordex IncBiotechnologythe United States
N$120,416/per year
Nipro CorpBiotechnologythe United States
E$115,870/per year
EnovisBiotechnologythe United States
A$114,553/per year
Advanced Research Projects Agency - EnergyBiotechnologythe United States
M$112,110/per year
MiniMed IncBiotechnologythe United States
L$111,500/per year
Labcorp Drug DevelopmentBiotechnologythe United States
L$110,229/per year
Life Technologies CorpBiotechnologythe United States
Z$106,224/per year
Zimmer BiometBiotechnologythe United States
P$103,077/per year
Promontory TherapeuticsBiotechnologythe United States
S$102,181/per year
Steris PLCBiotechnologythe United States
G$97,274/per year
Gavin Conferences Pty LtdBiotechnologythe United States
E$94,764/per year
Endeavor BioMedicinesBiotechnologythe United States
R$94,402/per year
Replay Holdings LLCBiotechnologythe United States
P$94,235/per year
Pleno IncBiotechnologythe United States
S$93,666/per year
Simulaids IncBiotechnologythe United States
N$88,880/per year
NOIRLab/CASBiotechnologythe United States
O$86,468/per year
Onward TechnologyBiotechnologythe United States
L$84,895/per year
LED Medical Diagnostics IncBiotechnologythe United States
E$84,682/per year
Eyeco LtdBiotechnologythe United States
P$84,523/per year
PaerosolBiotechnologythe United States
I$83,525/per year
IONIQ Sciences IncBiotechnologythe United States
S$82,815/per year
Stateside PPEBiotechnologythe United States
D$82,041/per year
Digi BioBiotechnologythe United States
Find Your Next Airline Customer Service Agent Job
Ready to take the next step in your career? Browse thousands of current Airline Customer Service Agent job openings on our job board. Use the search bar below to find your perfect match.
For Employees
Analyze the market and your qualifications to negotiate your salary with confidence.
Get a Salary Increase
Search thousands of open positions to find your next opportunity.
Search Job Openings
For Employers
Individualize employee pay based on unique job requirements and personal qualifications.
Adjust Employee Salary
Get the latest market price for benchmark jobs and jobs in your industry.
Price My Industry Jobs
FAQ about Airline Customer Service Agent
1. What industry pays the highest salary for Airline Customer Service Agent?
The Financial Services industry offers the highest average compensation for Airline Customer Service Agent roles,
with salaries approximately 15% above the market median.
Where Does Our Salary Data Come From?
Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.
