Call Center Operations Supervisor Salaries in the United States
How Much Does a Call Center Operations Supervisor Make?
Updated March 26, 2024
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SELECT STATE
Select State
- Alaska
- Alabama
- Arkansas
- Arizona
- California
- Colorado
- Connecticut
- District of Columbia
- Delaware
- Florida
- Georgia
- Hawaii
- Iowa
- Idaho
- Illinois
- Indiana
- Kansas
- Kentucky
- Louisiana
- Massachusetts
- Maryland
- Maine
- Michigan
- Minnesota
- Missouri
- Mississippi
- Montana
- North Carolina
- North Dakota
- Nebraska
- New Hampshire
- New Jersey
- New Mexico
- Nevada
- New York
- Ohio
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Individually reported data submitted by users of our website
Normal Confidence
$69,640/yr
Average Base Pay
Low $60,842
Average $69,640
High $77,458
The average salary for Call Center Operations Supervisor is $69,640 per year in the United States.
Related Job Titles to Call Center Operations Supervisor
Similar Job Salaries to Call Center Operations Supervisor by Company
Loading results...
| Company | average base salary in (usd) | range |
|---|---|---|
|
Corpay
Call Center Operations Supervisor
|
$76,151/yr
|
RANGE: $63,402 - $88,901
|
|
Fleetrock, LLC
Call Center Operations Manager
|
$92,401/yr
|
RANGE: $73,743 - $111,060
|
|
Great Lakes Credit Union
Manager, Call Center Operations
|
$98,950/yr
|
RANGE: $83,173 - $114,727
|
|
MCI Jobs
Call Center Operations Manager
|
$97,885/yr
|
RANGE: $79,818 - $115,951
|
|
MCI Military Recruitment
Call Center Operations Manager
|
$97,885/yr
|
RANGE: $79,818 - $115,951
|
|
The Sydney Call Centre
Call Center Operations Manager
|
$113,247/yr
|
RANGE: $93,844 - $132,650
|
|
MCI Jobs
Director of Call Center Operations
|
$242,712/yr
|
RANGE: $198,702 - $286,722
|
What Does a Call Center Operations Supervisor Do?
The system used widely in a call center that facilitates voice storage, computer speech and a computer’s reaction to human speech.
Updated December 22, 2021
Ensuring agents understand and comply with all call center objectives, performance standards, and policies.
Updated December 21, 2021
While monitoring employees’ progress, the call center supervisor needs to make sure they’re aware of the latest industry trends and regulations to help them provide excellent service to customers.
Updated December 19, 2021
A call-center metric that measures the percentage of customer requests that were solved by an agent, or Brand Specialist, that could have been solved by a self-service function such as a FAQ.
Updated December 14, 2021
The employee charged with the responsibility of ascertaining workload and creating schedules for call center employees that minimizes costs and maximizes productivity.
Updated December 13, 2021
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Explore JobArchitectFrequently Asked Questions About a Call Center Operations Supervisor Salaries
What is the average of a Call Center Operations Supervisor in the United States?
The Call Center Operations Supervisor salary range is from $60,842 to $77,458, and the average Call Center Operations Supervisor salary is $69,640/year in the United States.
The Call Center Operations Supervisor's salary will change in different locations.
Which location pays the highest Call Center Operations Supervisor salary in the United States?
The Call Center Operations Supervisor salary in San Jose, CA is $87,398
which is the highest in the US.
What kinds of reasons will influence the Call Center Operations Supervisor's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Call Center Operations Supervisor.
What is the growth rate of the Call Center Operations Supervisor's salary?
If you are thinking of becoming a Call Center Operations Supervisor or planning the next step in your career, find the detailed salary report of a Call Center Operations Supervisor.
Recent Salary Report
Below are the most recent Call Center Operations Supervisor salary reports. Employer name has been removed to protect anonymity.
$6,082
Monthly
A Call Center Operations Supervisor in Wichita, KS reported making $6,082 per month
Wichita, KS
1,000 - 3,000 employees
Full-Time
Company - Public
$65,241
Yearly
A Call Center Operations Supervisor in Newark, DE reported making $65,241 per year
Newark, DE
200 - 6 employees
Full-Time
Company - Private
$30
Hourly
A Call Center Operations Supervisor in Rochester, NH reported making $30 per hour
Rochester, NH
3,000 - 7,6 employees
Part-Time
Company - Public
$74,351
Yearly
A Call Center Operations Supervisor in East Brunswick, NJ reported making $74,351 per year
East Brunswick, NJ
100 - 200 employees
Full-Time
Company - Private
$83,671
Yearly
A Call Center Operations Supervisor in Greensburg, PA reported making $83,671 per year
Greensburg, PA
6 - 1,000 employees
Full-Time
Company - Private
$36
Hourly
A Call Center Operations Supervisor in Harrisburg, PA reported making $36 per hour
Harrisburg, PA
7,6 - 15,000 employees
Part-Time
Company - Public
