Call Center Operations Supervisor Salaries in the United States
How Much Does a Call Center Operations Supervisor Make?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of Call Center Operations Supervisor in the United States is $71,714.
While Salary.com is seeing that Call Center Operations Supervisor salary in the US can go up to $87,098
or down to $54,412, but most earn between $62,657 and $79,766.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Call Center Operations Supervisor
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Similar Job Salaries to Call Center Operations Supervisor by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
Philadelphia Gas Works
Supervisor, Call Center Operations
|
$83,155/yr
|
RANGE: $70,875 - $95,436
|
|
Rhode Island Energy
Lead Supervisor-Call Center Operations
|
$125,166/yr
|
RANGE: $104,879 - $145,454
|
|
Atomic Weapons Establishment
Call Center Supervisor, Guest Experience Operations
|
$60,436/yr
|
RANGE: $50,261 - $70,612
|
|
TELUS Digital
Call Center Operations Manager
|
$79,672/yr
|
RANGE: $65,456 - $93,888
|
|
Beacon Hill Staffing Group
Call Center Operations Specialist
|
$65,062/yr
|
RANGE: $56,980 - $73,145
|
|
Blue Cross and Blue Shield of Kansas
Call Center Operations Technician
|
$89,090/yr
|
RANGE: $74,217 - $103,963
|
|
ComplexCare Solutions
Director, Call Center Operations
|
$192,218/yr
|
RANGE: $157,336 - $227,099
|
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Premium Health Center
Call Center Specialist -Operations
|
$60,296/yr
|
RANGE: $51,355 - $69,236
|
|
Beacon Hill
Call Center Operations Specialist
|
$69,705/yr
|
RANGE: $61,494 - $77,916
|
|
MCI Military Recruitment
Call Center Operations Manager
|
$75,451/yr
|
RANGE: $61,988 - $88,914
|
What Does a Call Center Operations Supervisor Do?
The system used widely in a call center that facilitates voice storage, computer speech and a computer’s reaction to human speech.
Updated December 22, 2021
Ensuring agents understand and comply with all call center objectives, performance standards, and policies.
Updated December 21, 2021
While monitoring employees’ progress, the call center supervisor needs to make sure they’re aware of the latest industry trends and regulations to help them provide excellent service to customers.
Updated December 19, 2021
A call-center metric that measures the percentage of customer requests that were solved by an agent, or Brand Specialist, that could have been solved by a self-service function such as a FAQ.
Updated December 14, 2021
The employee charged with the responsibility of ascertaining workload and creating schedules for call center employees that minimizes costs and maximizes productivity.
Updated December 13, 2021
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Explore JobArchitectFrequently Asked Questions About a Call Center Operations Supervisor Salaries
What is the average of a Call Center Operations Supervisor in the United States?
The Call Center Operations Supervisor salary range is from $62,657 to $79,766, and the average Call Center Operations Supervisor salary is $71,714/year in the United States.
The Call Center Operations Supervisor's salary will change in different locations.
Which location pays the highest Call Center Operations Supervisor salary in the United States?
The Call Center Operations Supervisor salary in San Jose, CA is $90,452
which is the highest in the US.
What kinds of reasons will influence the Call Center Operations Supervisor's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Call Center Operations Supervisor.
What is the growth rate of the Call Center Operations Supervisor's salary?
If you are thinking of becoming a Call Center Operations Supervisor or planning the next step in your career, find the detailed salary report of a Call Center Operations Supervisor.
Recent Salary Report
Below are the most recent Call Center Operations Supervisor salary reports. Employer name has been removed to protect anonymity.
$6,263
Monthly
A Call Center Operations Supervisor in Wichita, KS reported making $6,263 per month
Wichita, KS
1,000 - 3,000 employees
Full-Time
Company - Public
$67,185
Yearly
A Call Center Operations Supervisor in Newark, DE reported making $67,185 per year
Newark, DE
200 - 6 employees
Full-Time
Company - Private
$31
Hourly
A Call Center Operations Supervisor in Rochester, NH reported making $31 per hour
Rochester, NH
3,000 - 7,6 employees
Part-Time
Company - Public
$76,566
Yearly
A Call Center Operations Supervisor in East Brunswick, NJ reported making $76,566 per year
East Brunswick, NJ
100 - 200 employees
Full-Time
Company - Private
$86,166
Yearly
A Call Center Operations Supervisor in Greensburg, PA reported making $86,166 per year
Greensburg, PA
6 - 1,000 employees
Full-Time
Company - Private
$37
Hourly
A Call Center Operations Supervisor in Harrisburg, PA reported making $37 per hour
Harrisburg, PA
7,6 - 15,000 employees
Part-Time
Company - Public
