Customer Relations Manager Salary in the United States

How much does a Customer Relations Manager make in the United States?

As of May 01, 2026, the average salary for a Customer Relations Manager in the United States is $100,445 per year, which breaks down to an hourly rate of $48.

However, a Customer Relations Manager's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $122,469
  • Majority Range (25th-75th percentile): $87,716 to $111,973
  • Entry-Level (10th percentile): $76,127
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View as table View as graph 25% $87,716 10% $76,127 90% $122,469 75% $111,973 $100,445 50%(Median) Didn’t find job title? Click

Customer Relations Manager Salaries by Percentile

Annual
Salary		 Monthly
Pay		 Weekly
Pay		 Hourly
Wage
75th Percentile $111,973 $9,331 $2,153 $54
Average $100,445 $8,370 $1,932 $48
25th Percentile $87,716 $7,310 $1,687 $42
Check out Customer Relations Manager Job Openings in the United States
Community Relations&amp Development Manager

HSC Central Ohio LLC - Mount Air, OH

Employee Relations Specialist

ProTech - Cleveland, OH

Manager of Client Relations

Jobot - Akron, OH

Grant Writing Associate Director of Foundation Relations

Hospice of the Western Reserve - Cleveland, OH

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Key Factors That Influence Customer Relations Manager Salaries

A Customer Relations Manager's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects Customer Relations Manager Salaries?

Experience is a primary driver of a Customer Relations Manager's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $64,378
  • Early Career (1-2 years): $76,817
  • Mid-Level (2-4 years): $101,329
  • Senior-Level (5-8 years): $139,055
  • Expert (over 8 years): $182,165
Levels Salary
Customer ... Level Customer Relations Manager$64,378
Customer ... Level Customer Relations Manager$76,817
Customer ... Level Customer Relations Manager$101,329
Customer ... Level Customer Relations Manager$139,055
Customer ... Level Customer Relations Manager$182,165
$64,378 0 yr
$76,817 < 2 yrs
$101,329 2-4 yrs
$139,055 5-8 yrs
$182,165 > 8 yrs
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What Am I Worth?

How Do Customer Relations Manager Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Relations Managers. For example, consider the average annual salaries in these key locations:

  • District of Columbia: $111,213.
  • California: $110,791.
  • Massachusetts: $109,314.

Top Paying Cities for Customer Relations Managers

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $126,691
  • San Francisco: $125,304
  • Oakland: $122,663

What Skills Can Increase a Customer Relations Manager's Salary?

Demanded Skills for the Role:

  • Customer Service (Mentioned in 14.78% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  • Customer Support (Mentioned in 1.76% Job Postings): Customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. Regarding technology products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support. Customer support is considered as one of the main data channels for customer satisfaction research and a way to increase customer retention.
  • Billing (Mentioned in 0.98% Job Postings): Billing refers to the aspect of banking, whereby someone is charged accurately for what item they purchased.
See More Skills
Skills Demand Percentage
Customer Service 14.78%
Customer Support 1.76%
Billing 0.98%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Customer Relations Manager's salary.
  • Use Cases: Can increase your salary by up to 16%.
  • Customer Success: Can increase your salary by up to 9%.
  • Recruitment and Selection: Can increase your salary by up to 9%.
Skill Salary Salary % Increase
Use Cases
 $116,516
16%
Customer Success
 $109,485
9%
Recruitment and Selection
 $109,485
9%
Business Development
 $108,481
8%
Onboarding
 $108,481
8%
Consulting
 $108,481
8%
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How Education impacts a Customer Relations Manager's Salary?

Your level of education can impact your salary potential. While many Customer Relations Managers enter the field with a Bachelor's Degree degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for a Customer Relations Manager with a Bachelor's Degree is between $96,898 and $103,896).

Customer Relations Manager Salaries by Degree Level

Typical Education for Customer Relations Manager
Degree Level % of user with this level of education
No Diploma 1.3%
High School 29.7%
Associates 15.1%
Bachelors 42.6%
Masters 10.9%
Doctorate 0.3%
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Customer Relations Manager Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Relations Manager's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Hourly
  • Monthly
  • Weekly
  • Yearly
  • Table View
Last Updated on May 01, 2026
$87,716
Average $100,445/year
$111,973
$7,310
Average $8,370/month
$9,331
$1,687
Average $1,932/week
$2,153
$42
Average $48/hour
$54
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $111,973 $9,331 $2,153 $54
Average $100,445 $8,370 $1,932 $48
25th Percentile $87,716 $7,310 $1,687 $42

Salaries of jobs related to Customer Relations Manager

Salary Trends for Customer Relations Manager

Salaries for a Customer Relations Manager can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $89,984 in 2023 to around $89,857 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Customer Relations Manager salary trends, .

Average Annual Salary of Customer Relations Manager Over Time

2022
$???
2023
$89,984
2024
$90,201
2025
$89,857
2026
$???
2027
$???
Year Average Annual Salary
2022
View More
2023 $89,984
2024 $90,201
2025 $89,857
2026
View More
2027
View More

Most common benefits for Customer Relations Manager

Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
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Common company salaries for Customer Relations Manager

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Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

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